This review comes after my second stay to Victory Gastehaus, so I have to let other holiday goers be aware what they should really expect.
On hotels.com, the rooms are advertised as having kitchen utensils in the rooms that is not the case, as you’ll only find 2 wine glasses, 2 more juice ones and that’s pretty much what you going to get.
In my case had to ask the reception to get a basic corkscrew about which I was told that it should be in the room as standard. Let alone, it wasn’t the case as it was nowhere to be found, so after a bit of hassle, I was given a plastic basket with almost everything but the much needed corkscrew, so I have to ask again to finally get one.
I was told that a charge of €5 will be put on the room, as kitchen utensils are seen as extras or special request. Say no more!
This was my authentic, unadulterated experience in this respect.
When it comes to bedding, the bed’s mattress was supportive and decent, but the pillows and the duvet were in my view of the poorest quality anyone could find, translated in awful head support, simply put awful.
The breakfast never changed, being offered basically the same food every single morning.
To finish it off properly, upon check out, I informed the reception staff that I will not pay the charge for them kitchen utensils as they are not a special request but standard and decent, so every respectable facility should offer it with no exception. It’s common sense and goes well on long term.