Indoor pool, a heated pool

Reviews of Stargazer Inn and Suites

2.5 out of 5
Stargazer Inn and Suites
1046 Munras Ave, Monterey, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 668 out of 1273 reviews" "
Rating 8 - Good. 411 out of 1273 reviews" "
Rating 6 - Okay. 119 out of 1273 reviews" "
Rating 4 - Poor. 47 out of 1273 reviews" "
Rating 2 - Terrible. 28 out of 1273 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Fred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and pool
Stayed 2 nights in May 2024
Response from Stargazer INN on May 25, 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us!

6/10 Okay

Kim

Disliked: Staff & service, amenities
Bed was not a queen as listed, carpet dirty, no decaf coffee pods for machine. Rooms need a ceiling fan or some type of fan for second story rooms. More towels in the room. Shower curtain needs a liner, causes water to flow out on bathroom floor. Big mess, you need to use the Limited towels to clean it up. Big soap bubbles in hot tube, could be the cleaner used. Smelled musty in the pool, hot tube area.
Stayed 2 nights in May 2024
Response from Jasmine on May 23, 2024
Dear Guest. We are so sorry to hear that. Sorry for your inconvenience!

6/10 Okay

Marina

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2024
Response from Stargazer INN on May 21, 2024
Dear Guest, Thank You for taking the time to give us a feedback and for choosing to stay with us!

10/10 Excellent

JOHN, Santa Maria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Stargazer INN on May 20, 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us!

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the 3 queen suit. It worked perfect for my party. We asked for extra towels and the young lady brought them promptly with a smile even though she seemed to be the only employee at the time. The indoor pool was a plus, even though I personally would have liked it a tad warmer. My chief complaint is that there was not enough parking on the premises. Overall great place.
Stayed 1 night in May 2024
Response from Stargazer INN on May 17, 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us!

10/10 Excellent

Jimmy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and convenient to the center of town as well as the interstate. Clean room, covered parking, prompt service at the desk and just an overall great experience.
Stayed 1 night in May 2024
Response from Stargazer INN on May 17, 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us!

10/10 Excellent

Rebecca Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jasmine on May 16, 2024
Dear Guest. We appreciate your feedback on your stay with us.

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! Really great spot, nice service amd very clean and big rooms.
Stayed 1 night in May 2024
Response from Jasmine on May 15, 2024
Dear Guest. We appreciate your feedback on your stay with us.

10/10 Excellent

erica

Traveled with family
Liked: Cleanliness, staff & service
Over all a great place to stay near Carmel, just a 5-8 min drive to great dining. Indoor pool was nice to have but had a lot of chlorine.
Stayed 1 night in May 2024
Response from Jasmine on May 14, 2024
Dear Guest. We appreciate your feedback on your stay with us

8/10 Good

Kevin

Liked: Staff & service
Ok
Stayed 1 night in May 2024
Response from Stargazer INN on May 14, 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us !

8/10 Good

Tien

Traveled with partner
Liked: Cleanliness
Good location but so so service.
Stayed 1 night in May 2024
Response from Stargazer INN on May 11, 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us!

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2024
Response from Stargazer INN on May 11, 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us!

2/10 Terrible

Ali

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in and the room was dirty, the sheets were stained by blood (I have pictures )furniture were like 100 years ago, behind the room there was a construction going on with a lot of noise. The moment I checked in I started looking for another place because I knew I couldn’t stand that level of uncomfortable and disgusting atmosphere. Even though I checked out but my money was not refunded.
Stayed 1 night in May 2024
Response from Stargazer INN on May 10, 2024
Dear Guest, Thank You for giving us feedback !

10/10 Excellent

Delaina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was amazing
Stayed 1 night in May 2024
Response from Stargazer INN on May 10, 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us. We hope you enjoyed your stay and come visit us soon!

8/10 Good

Sara

Liked: Property conditions & facilities
Goid
Stayed 1 night in May 2024
Response from Jasmine on May 8, 2024
Dear Guest. We appreciate your feedback on your stay with us.

10/10 Excellent

Karena, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and property
Stayed 2 nights in Apr 2024
Response from Jasmine on May 8, 2024
Dear Guest. We appreciate your feedback on your stay with us.

10/10 Excellent

Carolyn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the staff leaving extra towels. Felt safe in the area.
Stayed 1 night in May 2024
Response from Jasmine on May 7, 2024
Dear Guest. We appreciate your feedback on your stay with us.

8/10 Good

Tina m

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean. Older but realized thats what the area is like. The room was clean and the bed was comfortable. I would stay there again.
Stayed 1 night in May 2024
Response from Stargazer INN on May 7, 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us. We would be happy to have you back soon. Thank You!

4/10 Poor

andrea

Traveled with family
Disliked: Amenities, property conditions & facilities
Literally one of the worst night’s sleep we’ve ever had… Between the extremely thin walls, slamming of doors both above us & next to us, our room was shaking, it was incredibly loud (absolutely no carpeting above us, people slamming down at night, & at 6 am), it was beyond horrible. So disappointed as my teen daughter & I were looking forward to it after day at lovely aquarium! & lovely dinner on the wharf.
Stayed 1 night in May 2024
Response from Jasmine on May 5, 2024
Dear Guest. We are sorry to hear that, sorry for the inconvenience!

10/10 Excellent

Carolyn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated the staff cleaning the room and additional towels.
Stayed 3 nights in May 2024
Response from Jasmine on May 5, 2024
Dear Guest. We appreciate your feedback at your stay with us.

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, with all the needed bathroom amenities! Indoor pool was heated perfectly and the hot tub was greatly appreciated after a long drive! Our room was very quiet and staff was very nice.
Stayed 2 nights in May 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Relatively good value for the area. Dated but clean. I personally really dislike a room where there is no privacy at the sink. No door and you’re in full view of others in the room. So I wouldn’t return for that reason. There’s no closet, just a panel of hooks for about 5 garments on the wall. That was plenty for us, we were only on an overnight trip. We were on the first floor and it was very noisy overhead. No kidding, it was the noisiest hotel room I have ever tried to sleep in. But I had earbuds, so it was not a big deal. The beds were super comfy. Shower was fine and the shower gel was decent.
Stayed 1 night in May 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in May 2024
Response from Customer Care Team on May 10, 2024
Dear Liliana, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Stargazer Inn and Suites. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best regards,Guest Experience Team

10/10 Excellent

Stefani

Stayed 1 night in May 2024
Response from Stargazer INN on May 24, 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service. Surprised by the room quality. Excellent staff and service
Stayed 2 nights in Apr 2024
Response from Jasmine on May 1, 2024
Dear Guest. We appreciate your feedback on your stay with us.

10/10 Excellent

Daniela P.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was quiet except the bed. thanks for the nice stay!
Stayed 1 night in Apr 2024
Response from Jasmine on May 1, 2024
Dear Guest. We appreciate your feedback on your stay with us.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Allowed me to checked in early and the staff was extremely friendly.
Stayed 1 night in Apr 2024
Response from Stargazer INN on Apr 28, 2024
Dear Guest, Thank You for taking time to give us feedback and for choosing to stay with us!

8/10 Good

kirk

Liked: Cleanliness, staff & service
Indoor hottub and pool
Stayed 2 nights in Apr 2024
Response from Jasmine on Apr 24, 2024
Dear Guest. We appreciate your feedback on your stay with us.

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Facilities were as advertised and met or exceeded expectations. The property is a little older, but for the value I was happy.
Stayed 2 nights in Apr 2024
Response from Stargazer INN on Apr 18, 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us. We hope you enjoyed your stay and come visit us soon.

8/10 Good

Jacqueline

Traveled with family and small children, Traveled with family
The rooms are outdated and not pristine but they offer great room /beds , options for families and groups. The indoor pool is great for kids, heated and a hot tub available. It’s a great budget friendly option for families or students. It’s a very short drive to bustling areas and tourist areas within Monterey. It’s definitely walkable too, a mile or so from restaurants and shops. My second stay here and Il be back again.
Stayed 1 night in Apr 2024
Response from Jasmine on Apr 15, 2024
Thank you for the rating. We appreciate you taking the time to leave feedback.

10/10 Excellent

Samuel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price. Very comfortable. We were looking forward to swimming but never used the pool because it was constantly being overrun by a bunch of little kids. That was the only downside.
Stayed 1 night in Apr 2024
Response from Stargazer INN on Apr 13, 2024
Dear Guest, Thank You for taking time to give us feedback and for choosing to stay with us! We hope enjoyed your stay and come visit us soon!

8/10 Good

Tyler

Traveled with family and small children
Liked: Cleanliness
Cute vintage spot, enjoyed my time here! Helpful staff.
Stayed 2 nights in Apr 2024
Response from Stargazer INN on Apr 13, 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us!

10/10 Excellent

Carson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice!
Stayed 1 night in Apr 2024
Response from Stargazer INN on Apr 10, 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us. We hope you enjoyed your stay and come visit us soon!

10/10 Excellent

francisco

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Jasmine on Apr 10, 2024
Dear Guest. We appreciate your feedback on your stay with us.

6/10 Okay

Judith

Stayed 1 night in Apr 2024
Response from Stargazer INN on Apr 28, 2024
Dear Guest, Thank You for taking time to give us feedback and for choosing to stay with us!

10/10 Excellent

Jabbar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 8, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

William

Traveled with family and small children
Liked: Staff & service
A
Stayed 1 night in Apr 2024
Response from Jasmine on Apr 7, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Melecio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean!
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 6, 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us. We hope you enjoyed your stay and come visit us soon!

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice and clean for a decent price.
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 6, 2024
Dear Guest, Thank You for taking time to give us feedback and for choosing to stay with us. We hope you enjoyed your stay and come visit us soon!

8/10 Good

Aldo, Wildomar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay with the family. Parking is limited but one must remember its Monte Rey, CA. The pool is awesome.
Stayed 1 night in Apr 2024
Response from Jasmine on Apr 5, 2024
Dear guest. We appreciate your feedback on your stay with us.

8/10 Good

James, Danville

Traveled with family and small children
Liked: Cleanliness
Close to aquarium
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 4, 2024
Dear Guest, Thank You for taking time to give us feedback and for choosing to stay with us.

6/10 Okay

Ismael

Traveled with family
ok for the money needs wi fi and ice machine is too far from room.
Stayed 2 nights in Mar 2024
Response from Front Desk on Apr 4, 2024
Dear Guest, Thank You for taking time to give us feedback and for choosing t stay with us.

10/10 Excellent

yolanda

Traveled with family
Liked: Staff & service
Indoor pool, but needs a re-fresh
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 4, 2024
Dear Guest, Thank You for taking time to give us feedback and for choosing t stay with us

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on Apr 3, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Okay

Emily

Traveled with partner
SO loud all night - we were upstairs across the hall from the housekeeping area which may be why, but it was ridiculous. Sounded like the walls were possessed. Also, blinds did not close correctly and left it quite bright in addition to being noisy.
Stayed 1 night in Mar 2024
Response from Customer Care Team on Apr 3, 2024
Dear Emily, we apologize for the inconvenience and discomfort you experienced during your stay with us. It is disheartening to hear about the noise disturbances and issues with the blinds in your room. Please know that your feedback is important to us, and we will address these issues promptly to ensure a more pleasant stay for our guests. Thank you for sharing feedback about your stay and helping us identify what can be done better. Should your adventures bring you back our way, please allow us the opportunity to deliver the exceptional stay you deserve at Stargazer Inn and Suites.Best regards,Guest Experience Team

10/10 Excellent

Eunice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Mar 2024
Response from Customer Care Team on Apr 3, 2024
Dear Eunice, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Stargazer Inn and Suites. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best regards,Guest Experience Team

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet. Thanks.
Stayed 1 night in Mar 2024
Response from Customer Care Team on Apr 3, 2024
Dear May, we are thankful for giving our hotel a splendid rating for our facilities and services. We aim to deliver clean, calm accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best regards,Guest Experience Team

10/10 Excellent

Taymour

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on Apr 2, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Julie

Great location and price.
Stayed 1 night in Mar 2024
Response from Customer Care Team on Apr 2, 2024
Dear Julie, thank you for letting us know you had a great stay at Stargazer Inn and Suites. We're glad our convenient location and modest prices worked out so well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best regards,Guest Experience Team