Studio, 1 King Bed, Non Smoking, Kitchenette | In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews of Hampton Inn & Suites Monroe

2.5 out of 5
Hampton Inn & Suites Monroe
5100 Frontage Road, Monroe, LA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 495 out of 708 reviews" "
Rating 8 - Good. 123 out of 708 reviews" "
Rating 6 - Okay. 41 out of 708 reviews" "
Rating 4 - Poor. 25 out of 708 reviews" "
Rating 2 - Terrible. 24 out of 708 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sheryl

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel front desk reps are very unprofessional
Stayed 1 night in May 2024

8/10 Good

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was clean and nice, but the breakfast wasn’t appetizing and the water pressure wasn’t great. But it was perfect for a good clean place to stay.
Stayed 1 night in Apr 2024

8/10 Good

Omar

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Care Team on Apr 30, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Presley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 23, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Mattia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Apr 2024

10/10 Excellent

Sean

Traveled with family
Excellent place to stay staff very pleasant
Stayed 1 night in Apr 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decorated for Easter. I thought it was a nice touch. Loved there were plenty of towels. Friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Aimee

Stayed 2 nights in Jan 2024
Response from Customer Care Team on Apr 2, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Jeffrey

Stayed 1 night in Mar 2024
Response from Customer Care Team on Apr 16, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Traveled with family
This property was extremely well maintained. Room was very well laid out and very clean. Had everything we needed and all in perfect working condition. Diana, the wonderful woman in the breakfast area, went above and beyond I making sure we had everything we needed…she’s a keeper!
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 20, 2024
Hi Mark,Thank you for your glowing review! We're thrilled to hear that you found our property extremely well maintained and that your room was clean and well laid out with everything in perfect working condition. Providing a comfortable and hassle-free stay is our priority, and we're delighted that we met your expectations. We're especially pleased to hear about your positive experience with Diana in the breakfast area. We'll be sure to pass along your kind words to her; she truly is a gem! We look forward to welcoming you back for another wonderful stay in the future!Best Regards,Aries Connects World Customer Team

2/10 Terrible

Candi

Stayed 2 nights in Mar 2024
Response from SHS DOS on Mar 25, 2024
Candi, thank you for staying at the Hampton Inn and Suites Monroe recently. We sincerely hopey you will return in the future.Warmest regards

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff went out of their way to make our stay exceptional.
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 27, 2024
Hi Neal,Thank you for your glowing review! We're thrilled to hear that our hotel staff went above and beyond to ensure you had an exceptional stay with us. Providing outstanding service and creating memorable experiences for our guests is our top priority, and we're delighted that we could exceed your expectations. Your kind words will be shared with our team, and we look forward to welcoming you back for another wonderful stay in the future!Best Regards,Aries Connects World Customer Team

6/10 Okay

Giselle

Business traveler
Liked: Staff & service, amenities
Staff were very friendly and accommodating.
Stayed 4 nights in Feb 2024
Response from Customer Care Team on Feb 27, 2024
Hi Giselle,We're thrilled to hear that you found our staff to be very friendly and accommodating during your stay! Providing excellent service to our guests is our top priority, and we're delighted that our team made you feel welcome and well taken care of. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another fantastic stay in the future!Best Regards,Aries Connects World Customer Team

8/10 Good

Mindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, did not have working fire pit for patio area.Indoor Pool wasn’t working but then was water was cold.
Stayed 2 nights in Feb 2024
Response from Customer Care Team on Feb 19, 2024
Hi Mindy,Thank you for choosing our property for your stay and for your feedback. We apologize for any inconvenience caused by the non-working fire pit in the patio area and the issue with the indoor pool. Please know that we take your comments seriously and will address these matters promptly to ensure a more enjoyable experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfying stay.Best Regards,Aries Connects World Customer Team

10/10 Excellent

Michelle

Stayed 1 night in Feb 2024
Response from Customer Care Team on Mar 20, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Alicia

Stayed 1 night in Feb 2024
Response from Customer Care Team on Mar 20, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Cassandra

Stayed 2 nights in Feb 2024
Response from Customer Care Team on Feb 8, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Alden

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Great People
My wife and I were on a two day trip for Church business. We were made to feel at home from Stanley greeting us at check-in to check out. I have to say it was an excellent stay.
Stayed 1 night in Jan 2024
Response from Customer Care Team on Feb 8, 2024
Hi Alden,Thank you for sharing your experience with us! We're delighted to hear that you and your wife had an excellent stay with us during your trip for Church business. Providing a welcoming and comfortable experience for our guests is our priority, and we're thrilled that Stanley and our team made you feel at home from check-in to check-out. We'll be sure to pass along your kind words to Stanley. It's wonderful to know that we could contribute positively to your trip, and we hope to have the pleasure of welcoming you back for another excellent stay in the future.Best Regards,Aries Connects World Customer Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Customer service was great.
Stayed 2 nights in Feb 2024
Response from Customer Care Team on Feb 8, 2024
Dear Guest,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Best Regards,Aries Connects World Customer Team

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. So many good options close with the mall.
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 8, 2024
Hi Elizabeth,Thank you for your feedback! We're delighted to hear that you found our hotel very clean and comfortable. Providing a comfortable and pleasant stay for our guests is our top priority, and we're thrilled that we succeeded in meeting your expectations. It's also great to know that you appreciated the many good options close to the mall. We strive to provide convenience and accessibility to our guests, and we're glad that our location met your needs. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future!Best Regards,Aries Connects World Customer Team

10/10 Excellent

Jim

Traveled with family
Pretty good all around
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 5, 2024
Hi Jim,Thank you for your concise feedback! We're pleased to hear that your overall experience was pretty good. If there's anything specific you loved about your stay or any suggestions you have for continued excellence, feel free to share. We appreciate your feedback and look forward to the possibility of welcoming you back for an even better experience in the future! Best Regards,Aries Connects World Customer Team

10/10 Excellent

Wanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpectedly comfortable
VERY clean; comfortable King bed; plenty of room to work as well.
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 31, 2024
Hi Wanda,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be very clean, and that you enjoyed the comfort of the king bed and ample workspace. Providing a comfortable and welcoming environment is our top priority, and it's wonderful to know we succeeded in making your stay enjoyable. If there's anything else we can do to enhance your future visits, please feel free to let us know. We appreciate your patronage and look forward to welcoming you back for another comfortable stay.Best Regards,Aries Connects World Customer Team

8/10 Good

Oprah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Jan 2024
Response from Customer Care Team on Jan 23, 2024
Hi Oprah,Thank you for your concise feedback! We're delighted to hear that you found our location great. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to share. We look forward to welcoming you back for another pleasant stay in the future. Best Regards,Aries Connects World Customer Team

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 23, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Avis

Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 18, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort
We came for one night and enjoyed our stay. Very comfortable and clean. Breakfast was great, my 17 year old loved it!;). Had everything we needed. Will definitely stay here again if/when we come back through. Highly recommend!
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 16, 2024
Hi Theresa,Thank you for sharing your positive experience with us! We're delighted to hear that your one-night stay was enjoyable, and you found the hotel comfortable and clean. It's fantastic that the breakfast, especially enjoyed by your 17-year-old, met your expectations. We truly appreciate your recommendation, and we look forward to welcoming you back if and when you come through again!Best Regards,Aries Connects World Customer Team

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This Hampton is very clean, bright, quiet, and the beds are comfortable. I was getting tiredd of dingy places and swas so happy we stayed here.
Stayed 1 night in Dec 2023
Response from Customer Care Team on Jan 11, 2024
Hi David,Thank you for your glowing review! We're delighted to hear that our Hampton exceeded your expectations with its cleanliness, brightness, and quiet atmosphere. Comfortable beds are always a plus, and we're thrilled to have provided you with a positive experience. If your travels bring you back our way, we look forward to welcoming you for another enjoyable stay. Safe travels!Best Regards,Aries Connects World Customer Team

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top of the line hotel!
This is an amazing hotel, great breakfast and awesome room! The showerhead could have been better but that’s the only improve I have for this stay 👍
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 8, 2024
Hi Joseph,Thank you for your fantastic feedback! We're thrilled to hear that you found our hotel amazing, enjoyed the great breakfast, and had an awesome room. We appreciate your positive comments. Your feedback about the showerhead is duly noted, and we'll certainly look into ways to improve it. If there's anything else you'd like to share or if you have suggestions for further enhancements, please feel free to let us know. We look forward to welcoming you back for another wonderful stay. Best Regards,Aries Connects World Customer Team

10/10 Excellent

derek

Stayed 2 nights in Dec 2023
Response from Guest Experience Team on Jan 7, 2024
Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Guest Experience Team on Jan 7, 2024
Dear guest, thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

10/10 Excellent

Katina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Guest Experience Team on Jan 7, 2024
Dear guest, we are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

8/10 Good

Sofanda

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay AGAIN!!
The location was nearby the mall, outlets, restaurants and Sam’s . The room was spacious. The breakfast was hot and good. The service was good.
Stayed 1 night in Dec 2023
Response from Customer Care Team on Jan 1, 2024
Dear Sofanda, we're thrilled to hear that you appreciated our convenient location close to the mall, outlets, restaurants, and Sam’s Club. It's great to know that you found our rooms spacious and enjoyed our hot and delicious breakfast. Providing excellent service is our top priority, and we're delighted that you had a positive experience with us. Thank you for sharing your feedback, and we look forward to hosting you again soon!Best Regards,Aries Connects World Customer Team

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! VERY clean and quiet!
Stayed 1 night in Dec 2023
Response from Customer Care Team on Jan 1, 2024
Dear Michele, thank you for your kind words! We're delighted to hear that you had an amazing experience at our hotel and appreciated the cleanliness and tranquility. Our team strives to provide a comfortable and relaxing environment for all our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!Best Regards,Aries Connects World Customer Team

10/10 Excellent

Jennifer

Good experience
Stayed 1 night in Dec 2023
Response from Customer Care Team on Jan 1, 2024
Dear Jennifer, we're pleased to hear that you had a good experience! If there's anything specific you'd like to share or if you have any feedback, please let us know. We're always here to assist you. Thank you for choosing us, and we hope to serve you again in the future!Best Regards,Aries Connects World Customer Team

8/10 Good

Michael

Traveled with family
The TV listing is not known by staff when asked. Several channels show signal not available but is listed. When I questioned the front desk on multiple visits, I never get a clear answer.
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 26, 2023
Dear Michael, we sincerely apologize for the inconvenience you experienced regarding the TV listings and the discrepancies with the channels. Your feedback is invaluable to us, and we regret that our staff was unable to provide a clear and satisfactory response to your inquiries.Understanding and handling such technical issues promptly is essential for ensuring our guests' comfort and enjoyment. We will be investigating the matter further with our technical team to resolve the discrepancies in the TV listings and improve our communication with guests regarding such concerns. Please accept our assurance that we will take the necessary steps to handle this issue and prevent any recurrence in the future. We value your feedback as it helps us enhance our services and meet the expectations of our guests. If you have any additional feedback or concerns, please don't hesitate to reach out to our management team directly. We are committed to ensuring your satisfaction and hope to have the opportunity to better serve you in the future. Once again, we apologize for the inconvenience and appreciate your understanding.Best Regards,Aries Connects World Customer Team

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 23, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ladies at the front desk
Everything was great! I would especially like to give accolades to Ciera and Lak'kecia at the evening front desk. Lak'kecia was very helpful in assisting with connecting our streaming provider to their LG TV. Since the room did not have an LG remote we were unable to access the HDMI input to use our streaming device. After checking with Lak'kecia at the front desk, she loaned us an LG remote to access the input and enjoy our streaming services. These days more people who travel bring their own streaming devices with them making their travels that much more comforting. Thanks again ladies for all your help.
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 23, 2023
Dear Robert, thank you so much for your glowing review! We're delighted to hear that you had a great experience with us and that Ciera and Lak'kecia went above and beyond to assist you with connecting your streaming device to the TV. It's wonderful to know that their exceptional service made your stay more comfortable and enjoyable. We will be sure to pass along your kind words to Ciera and Lak'kecia, as they will be thrilled to hear your feedback. Providing outstanding service to our guests is our top priority, and we're pleased that our team was able to enhance your experience. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future. If there's anything specific you'd like us to prepare for your next visit or any other suggestions you have, please don't hesitate to let us know.Best Regards,Aries Connects World Customer Team

8/10 Good

Elbert

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property was good overall
Stayed 2 nights in Dec 2023
Response from Customer Care Team on Dec 19, 2023
Hi Elbert,Thank you for staying with us, and we appreciate your feedback. We're pleased to hear that you found the property to be good overall. Your satisfaction is important to us, and we're here to ensure your stay is enjoyable. If there are any specific areas where we can improve or if you have additional comments, please feel free to let us know. We value your input and hope to welcome you back for another positive experience in the future.Best Regards,Aries Connects World Customer Team

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 19, 2023
Hi Deborah,Thank you for these upbeat ratings! We're extremely delighted to learn that you had a great stay and loved our hospitality. We'd love to see you choose us again on your next trip!Best Regards,Aries Connects World Customer Team

10/10 Excellent

Dave

Stayed 2 nights in Dec 2023
Response from Guest Experience Team on Jan 7, 2024
Dave-Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean and the bed was very comfortable. The complimentary breakfast was great. The hotel was conveniently located by a Sam's Club and gas station.
Stayed 3 nights in Dec 2023
Response from Customer Care Team on Dec 13, 2023
Dear Guest,Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found the rooms clean and the bed very comfortable. It's great to know that you enjoyed the complimentary breakfast and found our location convenient, being close to Sam's Club and a gas station. We appreciate your feedback and look forward to welcoming you back for another comfortable and enjoyable stay!Best Regards,Aries Connects World Customer Team

10/10 Excellent

Suzanne

Traveled with group
Liked: Amenities
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 7, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Sheeba

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quiet, staff was very friendly
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 8, 2023
Dear Guest,Thank you so much for sharing your experience! We're thrilled to hear that you enjoyed the peaceful atmosphere and found our staff to be friendly. Our team works hard to ensure every guest feels welcome and comfortable, so your feedback is truly appreciated. We hope to have the pleasure of welcoming you back soon for another serene stay!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Staff was friendly and courteous, rooms was clran and comfortable.
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 5, 2023
Dear Guest,Thank you for your kind words about our friendly and courteous staff, as well as your positive comments on our clean and comfortable rooms. We strive to provide a welcoming and relaxing experience for all our guests, and we're thrilled to hear that we hit the mark during your stay. Your feedback means a lot to us, and we can't wait to welcome you back for another enjoyable visit! Best Regards,Aries Connects World Customer Team

10/10 Excellent

Becki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice all around.
We liked everything. Breakfast was better than expected and better than most.
Stayed 1 night in Nov 2023
Response from Customer Care Team on Dec 5, 2023
Hi Becki,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and that our breakfast exceeded your expectations. Providing a delightful breakfast experience is important to us, and we're glad we could make it a highlight of your visit. Your kind words mean a lot, and we hope to have the pleasure of welcoming you back for another enjoyable stay!Best Regards,Aries Connects World Customer Team

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine for a one night stay. Room was large and clean and felt new. Staff was friendly and breakfast was solid. Easy location off the highway.
Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 30, 2023
Hi Joshua,It's great to hear that you found our hotel suitable for your one-night stay! We're glad you enjoyed the spacious, clean room and the friendly service from our staff. Offering a solid breakfast and providing convenience in location are top priorities for us, and we're pleased they added value to your experience. If there's anything specific you'd like to see or experience during a future visit, please feel free to let us know. We'd love to welcome you back for another comfortable stay!Best Regards,Aries Connects World Customer Team

8/10 Good

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 13, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

tracie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Monroe
Nice and clean. Professional staff and courteous. This by far the best hotel I’ve stayed in.
Stayed 2 nights in Nov 2023
Response from Customer Care Team on Nov 13, 2023
Hi tracie,Thank you so much for your kind words and positive feedback! We are thrilled to hear that you found our hotel nice and clean, with a professional and courteous staff. It's an honor to be considered the best hotel you've stayed in, and we truly appreciate your recognition. Our team strives to provide an exceptional experience, and your satisfaction is our greatest reward. If there's anything specific that stood out to you or any suggestions you may have for improvement, please feel free to share. We look forward to welcoming you back for another outstanding stay in the future.Best Regards,Aries Connects World Customer Team

10/10 Excellent

Marques

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 7, 2023
Hi Marques,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards,Aries Connects World Customer Team