Desk, iron/ironing board, WiFi, bed sheets

Reviews of MHO Inn & Suites

2.5 out of 5
MHO Inn & Suites
4191 Us Highway 1, Monmouth Junction, NJ

Reviews

7.8

Good

Rating 10 - Excellent. 356 out of 1001 reviews" "
Rating 8 - Good. 358 out of 1001 reviews" "
Rating 6 - Okay. 143 out of 1001 reviews" "
Rating 4 - Poor. 80 out of 1001 reviews" "
Rating 2 - Terrible. 64 out of 1001 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Disliked: Staff & service
Staff was not jn the slightest willing to go the extra mile to make things work for us. (I question if they even know the meaning of going the extra mile, or why it's important.
Stayed 1 night in May 2024
Response from Manager on May 22, 2024
Hello Daniel, We appreciate your feedback and will share it with our team for improvement. If you have any further concerns, please don't hesitate to reach out to our management team directly.

10/10 Excellent

natalee

Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible to everything and Very quiet
Stayed 2 nights in May 2024
Response from Manager on May 22, 2024
Hello natalee,We're delighted to hear you found our location convenient and enjoyed a peaceful stay with us. Your comfort is our top priority, and we're pleased to have met your expectations during your time with us. Thank you for sharing your positive feedback, and we hope to welcome you back for another relaxing experience.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stop when you are on a long trip.
Stayed 1 night in Apr 2024
Response from Manager on May 4, 2024
Hello Chris,We're pleased to hear you found our hotel convenient for your journey. Your positive feedback is greatly appreciated. Should you require accommodation in the future, we hope to welcome you back for another comfortable stay.

8/10 Good

Shelley, Arden

Liked: Cleanliness, staff & service
Been staying at this property every year for the past ten years. It’s still an ok place to stay but getting older. No breakfast any longer.
Stayed 4 nights in Apr 2024
Response from Manager on May 2, 2024
Hello Shelley, We appreciate your loyalty over the years. We continuously strive to enhance our guests' experiences and will share your feedback with our team. For future inquiries, please feel free to reach out to our management team directly.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated motel near Princeton, room was lovely and clean!
Stayed 1 night in Apr 2024
Response from Manager on May 7, 2024
Hello Lisa,We're thrilled to hear you enjoyed our renovated rooms near Princeton and found them to be clean and lovely! Your positive feedback is greatly appreciated and we hope to welcome you back soon for another wonderful stay.

6/10 Okay

GIRISH

Stayed 3 nights in Apr 2024
Response from Manager on May 19, 2024
Hello GIRISH,We appreciate you choosing our hotel for your stay. Please feel free to reach out to us directly with any feedback you may have from your experience. We value your input and strive to improve based on guest suggestions.

2/10 Terrible

Jing

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Was not in a good area.
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Jing, We regret to hear about your experience with the hotel's location. We suggest reaching out to local authorities for information on the area's safety and amenities for future reference. Your feedback helps us improve our services for all guests.

10/10 Excellent

Bill

Excellent
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Bill,We are delighted to hear that you found your stay at our hotel to be excellent. Your satisfaction is our top priority, and we appreciate your feedback. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

2/10 Terrible

Sloppy

Stayed 1 night in Apr 2024
Response from Manager on May 10, 2024
Hello Sloppy,We're sorry to hear that you didn't fully enjoy your stay. Please feel free to reach out to us with any specific feedback you have so we can address any issues. We strive to make every guest experience exceptional.

8/10 Good

Todd

Liked: Cleanliness, staff & service
Good value, clean hotel in an otherwise pricey area.
Stayed 1 night in Apr 2024
Response from Manager on Apr 19, 2024
Hello Todd,We are thrilled to hear that you found our hotel to be a great value and clean during your stay. Our team works hard to provide a comfortable and affordable experience for all our guests. We appreciate your positive feedback and hope to welcome you back in the future.

10/10 Excellent

Amari, Canadensis

Traveled with group
Liked: Amenities
Clean and affordable
Stayed 1 night in Apr 2024
Response from Manager on Apr 14, 2024
Hello Amari,We appreciate your feedback on our clean and affordable accommodations. We strive to provide a pleasant stay for all our guests and are delighted to hear that you found our hotel to be up to your satisfaction. If you have any further comments or suggestions, please do not hesitate to reach out to our management team for further assistance.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn is in a great spot for walking the area to sightsee. Reasonable price compared to others in the area.
Stayed 1 night in Apr 2024
Response from Manager on Apr 12, 2024
Hello Daniel,We are delighted to hear that you enjoyed our convenient location for exploring the area on foot. We strive to offer competitive rates to our guests. Your feedback is greatly appreciated. Thank you for choosing to stay at The Inn.

10/10 Excellent

Basant

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Manager on Apr 11, 2024
Hello Basant,We appreciate you taking the time to share your feedback with us. Your comments are valuable as we continuously strive to improve our services to meet our guests' expectations. If you have any further details or concerns, please feel free to reach out to our management team directly for further assistance.

10/10 Excellent

Glenn Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay, convenient for people who want to see Minor league baseball (Somerset Patriots), I’ll stay here again soon!
Stayed 1 night in Apr 2024
Response from Manager on Apr 11, 2024
Hello Glenn Ryan,We are thrilled to hear you had a good stay and found our location convenient for enjoying the Somerset Patriots games! We look forward to welcoming you back soon for another enjoyable stay at our hotel.

4/10 Poor

Levi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Levi, We appreciate you sharing your experience and regret to hear that you may not have fully enjoyed your stay with us. Please feel free to reach out to us directly with any further feedback you may have so we can address any concerns and strive to improve our services for all our guests.

10/10 Excellent

Carmen

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2024
Response from GM on Mar 21, 2024
Dear Carmen,Thank you for choosing our hotel and for taking the time to share your experience. We're delighted to hear you found our hotel to your liking. Your satisfaction is our top priority and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back soon for another enjoyable stay.Warm regards,Hotel Management

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
This was our second time staying at MHO Inn in Edison NJ. Very clean spacious room with fridge and microwave clean and nice. Fresh towels clean bathroom. Nice landscaping on the premises. Nothing to point the finger to. We enjoyed our stay and for the quality and on the price you pay i recommend this hotel
Stayed 1 night in Mar 2024
Response from GM on Mar 16, 2024
Dear Marta, Thank you for your glowing review! We are thrilled to hear you enjoyed your second stay at MHO Inn, Edison NJ. Your kind words about our clean rooms, amenities, and landscaping are greatly appreciated. We strive to provide a top-notch experience for our guests and we're pleased to know we hit the mark for you. Looking forward to welcoming you back again soon!Warm regards,Hotel Management

4/10 Poor

Avyay

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Manager on Mar 16, 2024
Hello Avyay,We regret to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value feedback from our guests to continually improve our services.

2/10 Terrible

Bernard

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in terrible shape, Expedia should send representative there and assess the property!
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello Bernard, We appreciate your feedback and apologize for any inconveniences you encountered during your stay. Guest satisfaction is our priority, and we will share your comments with our team for further improvement. If you have any additional details to share, please reach out to our management directly for assistance.

10/10 Excellent

Gabriela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was so lovely and helpful. Nice to get away and relax for the night.
Stayed 1 night in Mar 2024
Response from GM on Mar 11, 2024
Dear Gabriela, We are thrilled to hear about your positive experience with our front desk service. We strive to make our guests feel welcome and relaxed, and it's wonderful to know we achieved this during your stay. Thank you for choosing us for your getaway. We look forward to welcoming you back in the future.Warm regards,Hotel Management

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price.
It was our 2nd hotel of the weekend but it was definitely worth the price.
Stayed 1 night in Feb 2024
Response from Manager on Feb 28, 2024
Hello Joseph,We are delighted to hear that you found value in your stay with us. Your satisfaction is our top priority and we are pleased you enjoyed your time at our hotel. If you have any further feedback or if there is anything we can assist you with, please do not hesitate to reach out to us.

10/10 Excellent

Sandra

Stayed 1 night in Feb 2024
Response from GM on Mar 20, 2024
Dear Sandra,Thank you for your 5-star rating! We're thrilled to see that you had a great experience with us. We appreciate your feedback and would love to hear more about your stay. We hope to welcome you back soon for another excellent experience.Warm regards,Hotel Management

10/10 Excellent

Sandra

Traveled with partner
Liked: Property conditions & facilities
A very clean and beautiful place.
Stayed 1 night in Feb 2024
Response from GM on Feb 22, 2024
Dear Sandra,Thank you for your delightful review! We're thrilled to hear you appreciated our hotel's cleanliness and beauty. It's our aim to ensure every guest has a comfortable and enjoyable stay. We look forward to welcoming you back to our hotel in the future. Thank you for choosing us!Warm regards,Hotel Management

4/10 Poor

Soo Choo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did only superficial cleaning - sink top was crusty, plastic trash on top of towels, shower knob and plate falling off the wall. Also the older couple checking us in were just plain unfriendly and somewhat rude.
Stayed 1 night in Feb 2024
Response from GM on Feb 20, 2024
Dear Soo Choo, We're sincerely sorry to hear about your experience. Your feedback is valuable to us and we assure you that we're taking steps to address these issues. We regret that our staff didn't meet your expectations, and we're working to improve our customer service. Thank you for bringing these matters to our attention. We hope to have a chance to serve you better in the future.Warm regards,Hotel Management

10/10 Excellent

Siddharth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, easy check-in. Though the description says that the gym is available but we were told that it has been closed. That was the only thing about the property that did not meet description, otherwise, it is a decent place to stay at a good price. I would consider staying here again.
Stayed 1 night in Feb 2024
Response from GM on Feb 20, 2024
Dear Siddharth,Thank you for sharing your positive experience with us. We are delighted to hear that you found our property clean and well-priced. We apologize for the inconvenience caused due to the gym's unavailability. Your feedback is valuable and we will certainly look into this matter. We appreciate your consideration to stay with us again and look forward to welcoming you back.Warm regards,Hotel Management

10/10 Excellent

Keith

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really clean. Staff was really friendly. Great for what we needed/
Stayed 1 night in Feb 2024
Response from GM on Feb 14, 2024
Dear Keith,Thank you for your fantastic 5-star review! We're delighted to hear that you found our hotel clean and our staff friendly. Your satisfaction is our priority and we're thrilled we could meet your needs. We look forward to welcoming you back to our hotel in the future. Thanks again for your kind words.Warm regards,Hotel Management

10/10 Excellent

Niurka

Stayed 1 night in Feb 2024
Response from GM on Feb 9, 2024
Dear Niurka,Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're delighted to have met your expectations. We look forward to welcoming you back for another memorable stay.Warm regards,Hotel Management

10/10 Excellent

Anthony

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on Jan 29, 2024
Dear Anthony,Thank you for your five-star review! We are thrilled to know we were able to provide a top-notch experience during your stay. We appreciate your support and look forward to welcoming you back in the future. Warm Regards,Hotel Management

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from GM on Jan 18, 2024
Dear Daniel,Thank you so much for your perfect 10/10 rating! We're delighted to hear that your experience with us exceeded your expectations. Our team works hard to ensure every guest has a memorable stay, and it's truly rewarding to know we achieved that for you. We look forward to welcoming you back for another outstanding stay.Warm regards,Hotel Management

10/10 Excellent

Rutul

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was really good. Staff is very good and peoperty was clean too.
Stayed 1 night in Dec 2023
Response from GM on Jan 8, 2024
Dear Rutul,Thank you for your kind words! We're delighted to hear that you had a really good stay and found our staff to be excellent. Maintaining a clean and comfortable environment is our top priority. We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay.Warm regards,Hotel Management

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from GM on Jan 31, 2024
Dear Daniel,Thank you for taking the time to provide your rating. We are delighted to know that you had an enjoyable stay at our hotel. Your satisfaction is our topmost priority and it's heartening to know that we have met your expectations. We look forward to welcoming you back soon.Best Regards,Hotel Management

6/10 Okay

Theodore

Liked: Cleanliness, staff & service
Disliked: Room comfort
Worth a try…just may-be not in Winter
This choice was a good bang for the buck! What I’d read about the “cleanliness” was true….very clean. With some carpet updating, this aspect could be enhanced. The only downside for me was the struggle to keep warm enough. No matter what I put on, and even with the heat going, cold air seeped into the room.
Stayed 3 nights in Dec 2023
Response from GM on Jan 2, 2024
Dear Theodore,Thank you for choosing us and sharing your thoughts. We're glad you appreciated the cleanliness, and your feedback about carpet updating is duly noted. We apologize for any discomfort you experienced with the room temperature. Please rest assured that we'll investigate and address this issue to enhance our guests' overall experience, especially during winter. We hope to welcome you again for an improved stay.Warm regards,Hotel Management

6/10 Okay

Timothy

Stayed 1 night in Dec 2023
Response from GM on Jan 2, 2024
Dear Timothy,Thank you for taking the time to provide your feedback. We appreciate your input and would love to learn more about your experience to better address any concerns you may have had during your stay. Please feel free to share additional details so that we can work towards improving and making your next visit more enjoyable.Warm regards,Hotel Management

10/10 Excellent

Randy

Stayed 2 nights in Dec 2023
Response from GM on Dec 25, 2023
Dear Randy,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay. We appreciate your support and hope to have the pleasure of welcoming you back soon.Best regards,Hotel Management

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from GM on Dec 21, 2023
Dear Daniel,Thank you so much for taking the time to rate your experience with us! We are thrilled to see your perfect score and are delighted that you had a fantastic stay. We look forward to welcoming you back for another excellent visit.

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness
Very outdated property but very clean as well. Price was perfect for what you get. Worked out well for a one night stay on the way to our final destination
Stayed 1 night in Dec 2023
Response from GM on Dec 19, 2023
Dear Matthew,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that our clean accommodations and reasonable pricing met your needs during your one-night stay. While our property may be older, we're committed to maintaining high standards of cleanliness. We hope to have the pleasure of welcoming you back on your next journey.

10/10 Excellent

Teitram

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on Dec 18, 2023
Dear Teitram,Thank you for your perfect rating! We're thrilled to know you had an excellent experience during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back for another outstanding stay.

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Not the same as before changing franchises
Room was clean, bed very comfortable, climate controls worked. Bathroom spigot had a problem delivering hot water. Bath tub had some sort of gum stuck to tub floor. In-room phone did not work other than a dial tone, but no call could be made. Phone message light kept blinking. Disconnecting phone stopped flashing red light. In-room clock radio could not be set. This establishment was once affiliated with a different franchise. New franchise has many rules that must be adhered to by room contract. Sign in lobby read "Coffee only 6 a.m. - 9 a.m. At 6 a.m., no coffee. This place is not what it used to be. Disappointing.
Stayed 1 night in Dec 2023
Response from GM on Dec 18, 2023
Dear Guest,We apologize for the inconveniences you experienced during your stay. Your feedback is crucial, and we regret falling short of your expectations. We are addressing the issues raised to improve our services. We appreciate your patience and understanding during this transition. We value your input and hope to regain your trust in the future.

10/10 Excellent

Elizabeth

Traveled with family and small children
The clean up staff language barrier needs too improve a lot.
Stayed 7 nights in Nov 2023
Response from GM on Dec 12, 2023
Dear Elizabeth,Thank you for bringing this matter to our attention. We apologize for any inconvenience caused by a language barrier with our cleaning staff. Your feedback is crucial, and we'll work on improving communication to ensure a more comfortable experience for our guests. We appreciate your input and hope to have the opportunity to provide a better stay on your next visit.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from GM on Dec 12, 2023
Dear Daniel,Thank you for taking the time to provide us with a perfect rating! We're delighted to hear that you had a positive experience during your stay. We appreciate your positive rating and look forward to welcoming you back for another excellent stay!

4/10 Poor

sandra, jersey city

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on Dec 5, 2023
Dear Sandra,Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of expectations. We value your input and would appreciate more details to better address your concerns. Our team strives to provide exceptional service, and we apologize for any inconvenience. We hope to have the opportunity to improve your impression on a future visit.

10/10 Excellent

edwin

Stayed 1 night in Dec 2023
Response from GM on Dec 25, 2023
Dear Edwin,Thank you for taking the time to rate your experience with us! We're delighted to see that you gave us a perfect score. We appreciate your support and look forward to welcoming you back for another excellent stay.Best regards,Hotel Management

10/10 Excellent

Dalord

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 1 night in Nov 2023
Response from GM on Dec 5, 2023
Dear Dalord,Thank you for your brief but positive feedback! We're delighted to hear that you had a great experience during your stay. If you have any specific comments or suggestions to share, feel free to let us know. We appreciate your support and hope to welcome you back soon.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from GM on Dec 5, 2023
Dear Daniel,Thank you for choosing our hotel and taking the time to leave a perfect score. We're thrilled to know that you had an excellent experience during your stay. Your feedback is valuable, and we look forward to hosting you again in the future.

6/10 Okay

Aayush

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from GM on Dec 1, 2023
Dear Aayush,Thank you for taking the time to share your feedback with us. We appreciate your input and are always looking for ways to enhance our guests' experience. We value your insights and hope to have the opportunity to welcome you back for a better experience.

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from GM on Nov 30, 2023
Dear Eli,Thank you for taking the time to share your positive rating with us! We are delighted to learn that you had a satisfactory experience during your stay. Your feedback is important to us, and we look forward to welcoming you back for another exceptional stay in the future.

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly staff
Stayed 4 nights in Nov 2023
Response from GM on Nov 28, 2023
Dear Brenda,Thank you for your kind words! We're delighted to hear that you had a positive experience with our staff. Providing excellent service is a priority for us, and we appreciate your acknowledgment. We look forward to welcoming you back for another pleasant stay.

8/10 Good

Marta

Traveled with family
Liked: Cleanliness, staff & service
The hotel is outdated but kept clean. Clean sheets and towels. Nothing to complain about. Bit noisy from the highway but not disturbing. Heating worked well. Good bargain
Stayed 2 nights in Nov 2023
Response from GM on Nov 28, 2023
Dear Marta,Thank you for sharing your experience with us. We're pleased to hear that you found the hotel clean with well-maintained essentials. Your understanding of the occasional noise from the highway is appreciated, and we're glad the heating worked well for you. We look forward to welcoming you back on your next visit.

10/10 Excellent

Daniel

Liked: Staff & service, amenities, property conditions & facilities
good parking- bottled water on check in
Stayed 5 nights in Nov 2023
Response from GM on Nov 28, 2023
Dear Daniel,Thank you for highlighting the positive aspects of your stay, including the good parking facilities and the thoughtful touch of providing bottled water upon check-in. We're glad you enjoyed these aspects of our service. We look forward to hosting you again.

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had very noisy person room next to me, no coffee maker or tea. had fridge, micro wave, hair dryer. was a bit out dated but very clean. bed was very comfy, heater worked very well. I would definitely stay again
Stayed 1 night in Nov 2023
Response from GM on Nov 28, 2023
Dear Scott,Thank you for taking the time to share your experience. We appreciate your feedback and are pleased to hear that you found our accommodations clean, with comfortable amenities. We value your insights and hope to welcome you back for another stay in the future.