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Reviews of La Quinta Inn & Suites by Wyndham Mobile - Tillman's Corner

2.5 out of 5
La Quinta Inn & Suites by Wyndham Mobile - Tillman's Corner
5170 Motel Court, Mobile, AL

Reviews

7.8

Good

Rating 10 - Excellent. 397 out of 1001 reviews" "
Rating 8 - Good. 316 out of 1001 reviews" "
Rating 6 - Okay. 125 out of 1001 reviews" "
Rating 4 - Poor. 84 out of 1001 reviews" "
Rating 2 - Terrible. 79 out of 1001 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Vanessa

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Stayed five days room was never cleaned even after reporting it to the front desk.Work truck with plumbing tools blocking back exit shouldn't be allowed to part there.Housekeeper is inconsistence with cleaning come in remove dirty towels but dont clean room or remove tips & still dont clean room.
Stayed 5 nights in May 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe and room very comfortable
Stayed 1 night in May 2024
Response from Tierra S. on May 20, 2024
Thank you for taking the time to leave us a review. I am happy to hear that you felt safe and that the room was comfortable to you. We hope to be able to serve you again in the future. Sincerely Tierra S

6/10 Okay

jennifer

Liked: Staff & service
Stayed 1 night in May 2024
Response from Angela P. - AGM on May 15, 2024
Thank you for taking the time to leave us a review. We hope to be able to serve you again in the future. Sincerely Angela P.

6/10 Okay

Dale

Liked: Cleanliness, staff & service
Property is old, everything looks old and use. The eggs and sausages I ate were cold. The apple I ate was bitter and not fresh
Stayed 1 night in May 2024
Response from Angela P. - AGM on May 8, 2024
Dear Dale, We are sorry to hear you ran into some cosmetic and breakfast issues during your stay here with us. We are looking into these issues to make sure the problem is fixed for the future. We hope to be able to better serve you if you're in our city again. Sincerely Angela P.

4/10 Poor

Grant

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
There were 2 cockroaches in the room
Stayed 1 night in May 2024
Response from Angela P. - AGM on May 5, 2024
Dear Grant, I'm so sorry to hear you ran into insect issues during your stay here with us. We are looking into this matter to make sure this gets fixed right away. We want to apologize again. We hope to have a chance to make it up to you in the future. Sincerely Angela P.

2/10 Terrible

Angel, Wesley Chapel

Stayed 1 night in Apr 2024

10/10 Excellent

Ronald, Keaau

Stayed 1 night in Apr 2024
Response from Tierra S. on May 20, 2024
Thank you for taking the time to leave us a review. We hope to be able to serve you again in the future. Sincerely Tierra S.

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice property. The staff are courteous and helpful. My room was located on the North side of the property which was close to Hwy 90. I could hear the traffic in morning. Other than that the room was clean. The bed was quite comfortable - I slept like a log!
Stayed 1 night in Apr 2024
Response from Tierra S. on Apr 29, 2024
Thank you for taking the time to leave a positive review for us. We are happy to know you enjoyed your stay. We are glad to hear our staff was courteous and helpful. We hope to be able to serve you again in the future. Sincerely Tierra S

6/10 Okay

Jeffrey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good stopping point for travel on i10
Stayed 1 night in Jan 2024
Response from Tierra S. on Apr 22, 2024
Thank you for taking the time to leave a positive review for us. We are happy to know you enjoyed your stay. We hope to be able to serve you again in the future. Sincerely Tierra S.

10/10 Excellent

Dewey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Angela P. - AGM on Apr 20, 2024
Thank you for taking the time to leave a positive review for us. We are happy to know you enjoyed your stay. We hope to be able to serve you again in the future. Sincerely Angela P.

4/10 Poor

Ashley

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had an inexperienced worker manning the night desk by themself, which feels highly unprofessional. The sheets were ridiculously dirty and there was no housekeeping on staff so I had to replace the sheet MYSELF.
Stayed 1 night in Apr 2024
Response from Angela P. - AGM on Apr 20, 2024
Dear Ashley, I do apologize you didn't have a positive experience here with us. We are training new people, I will make sure to get with them and go over what they need to know. I also do apologize, housekeeping only works during the day, we do not have over night housekeeping. We hope to be able to serve you better in the future. Sincerely Angela P.

10/10 Excellent

Thomas, Fayetteville

Stayed 1 night in Apr 2024
Response from Angela P. - AGM on May 8, 2024
Dear Thomas, Thank you for taking the time to leave a positive review for us. We hope to be able to serve you again in the future. Sincerely Angela P.

8/10 Good

BRENDA, LEAGUE CITY

Stayed 1 night in Dec 2023
Response from Angela P. - AGM on May 8, 2024
Dear Brenda, Thank you for taking the time to leave a positive review for us. We hope to be able to serve you again in the future. Sincerely Angela P.

8/10 Good

Jamiria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel loved it only issue was lighting in the parking lot it needs more lights
Stayed 2 nights in Apr 2024
Response from Sharon Hall on Apr 15, 2024
Thank you for providing us with additional information that is important to you. I will use this information and see what upgrades we can make in the future. Thank you for staying with us at LaQuinta Tillman's Corner. Hope to see you again.

10/10 Excellent

Ivan

Stayed 1 night in Apr 2024
Response from Angela P. - AGM on May 5, 2024
Thank you for taking the time to leave us a positive review. We are so glad your stay was a positive experience. We hope to serve you again in the future. Sincerely Angela P.

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you fro a great stay.
Stayed 2 nights in Apr 2024
Response from Angela P. - AGM on Apr 11, 2024
Dear Tony, thank you for leaving a positive review for us. We hope to be able to serve you again in the future, Sincerely Angela P.

8/10 Good

Jack

Traveled with family and small children, Traveled with pets, Traveled with family
Hallway carpet needs updated, doors and trim need paint. Inside of Room was clean
Stayed 1 night in Apr 2024
Response from Angela P. on Apr 8, 2024
Dear Jack, Thank you for taking the time to leave a positive review for us. We are happy to hear your room was nice and clean. We do want to apologize about the things needing updates. We are looking into this issue to make sure to get it fixed in the future. We hope to be able to serve you again, Sincerely Angela P.

6/10 Okay

Colin

Traveled with partner, Traveled with pets, Traveled with family
Disliked: Cleanliness
Bedding was gross. But the room itself was decent. Very thin walls
Stayed 1 night in Mar 2024
Response from Angela P. - AGM on Apr 4, 2024
Dear Colin, Thank you for taking the time to leave a review about your stay here with us. We are sorry to hear you ran into some cleanliness issues during your stay here with us. We hope to be able to serve you better in the future. Sincerely Angela P.

8/10 Good

Betty

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Could use some upgrades. Convenient location Good for the price. Nice people at front desk.
Stayed 1 night in Mar 2024
Response from Angela P. - AGM on Mar 28, 2024
Dear Betty, Thank you for taking the time to leave us a positive review. We are so happy to hear you had a nice stay with us. We are also pleased to know the front desk staff were nice. We are also looking into the issues you faced during your stay, to make sure this doesn't happen in the future. We look forward to serving you in the future, Sincerely Angela P.

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Great customer service. First room the floor was too slippery so the front desk person quickly addressed the issue by offering me another room. Problem resolved. The location of this property is not the best because it's literally located right on Interstate 10 which produced tons and tons of road noise from the thousands of vehicles that travel on that major highway. Maybe upgrade the windows to sound proof them better but that's really my only complaint. Breakfast definitely needs to improve. Wasn't tasty at all but overall decent stay.
Stayed 2 nights in Mar 2024
Response from Sharon Hall on Mar 22, 2024
Thank you for the feed back. I will look into new items for breakfast to improve satisfaction. Thank you for staying with us. I hope to see you again in the near future.

6/10 Okay

Angel

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Hotel is old, bath door didn't close. It was clean for spending 1 night. Breakfast was limited and also staff
Stayed 1 night in Mar 2024
Response from Sharon Hall on Mar 19, 2024
I apologize that you encountered a issue with the bathroom door. I will make sure this is addressed so it does not happen again. Thank you for staying with us at LaQuinta Tillman's Corner. Hope to see you again in the near future.

2/10 Terrible

Garrett

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gross. Smelled awful. Moldy. Should be shut down. First room smelled like a dead rat, second room had flooded and smelled like bleach and mold was growing. Staff was kind to get us moved but the entire facility was disgusting. The area is run down and seems unsafe.
Stayed 1 night in Mar 2024
Response from Sharon Hall on Mar 19, 2024
I apologize that you encountered a odor in your room.I will make sure this is addressed. Thanks for staying with us and we hope to see you again in the near future.

8/10 Good

Randa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was very accommodating. Our issue was a huge family fight going on in the hall right after we checked in. The manager handled it well.
Stayed 1 night in Mar 2024
Response from Angela P. - AGM on Mar 16, 2024
Dear Randa, Thank you for leaving a positive review on my staff. We do apologize for the issue you ran into during your stay with the fighting family. We are pleased to know the manager handled it well. We hope to be able to serve you better in the future. Sincerely Angela P.

6/10 Okay

Traci

Liked: Cleanliness, staff & service, amenities
It was very quiet but needed usb in the rooms
Stayed 2 nights in Mar 2024
Response from Angela P. - AGM on Mar 16, 2024
Dear Traci, We are happy to know your stay was very quiet. We are looking into the usb issue, so we can get this fixed in the future. We hope to be able to serve you better in the future. Sincerely Angela P.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person on staff, I think her name was Brooke, was exceptional. She accommodated me with the perfect room for me, in a very friendly and professional manner. The importance of a room that feels safe for the solo female traveler cannot be overstated.
Stayed 1 night in Mar 2024
Response from Angela P. - AGM on Mar 11, 2024
Dear Julie,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Mobile - Tillman's Corner. It is always a pleasure to receive positive feedback.I am particularly pleased that you found we were able to make your stay a positive experience and Brooke was exceptional. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Angela PaulAssistant General Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Angela P. - AGM on Mar 16, 2024
Dear Robert, Thank you for leaving a positive review for our staff. We are happy we were able to make your stay a positive experience. Sincerely Angela P.

10/10 Excellent

Lynda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Angela P. - AGM on Mar 11, 2024
Dear Lynda,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Mobile - Tillman's Corner. It is always a pleasure to receive positive feedback.I am particularly pleased that you found we were able to make your stay a positive experience. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Angela PaulAssistant General Manager

10/10 Excellent

Bruce

Stayed 2 nights in Feb 2024
Response from Angela P. - AGM on Apr 4, 2024
Dear Bruce, Thank you for taking the time to leave a positive review for us. We hope to be able to serve you again in the future. Sincerely Angela P.

8/10 Good

Newman

Liked: Cleanliness, staff & service, property conditions & facilities
Good but bathroom showers don't need handicap seats if not asked for and irons need to work. Hopefully the breakfast will be good.
Stayed 1 night in Mar 2024
Response from Angela P. - AGM on Mar 9, 2024
Dear Newman, Thank you for taking the time to leave a positive review for us. We do apologize about the iron not working issue. We are looking into this so we can fix it right away. We hope to be able to serve you in the future. Sincerely Angela P.

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Angela P. - AGM on Mar 3, 2024
Dear Marcus, Thank you for taking the time to leave us a positive review. We are so happy to hear we could make your experience a positive one. We look forward to serving you in the future. Sincerely Angela P.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at La Quinta in other areas and this is a nice one. It is in an area of many other hotels. The room was clean and organized. The staff was friendly. I will stay at La Quinta again and I recommend others stay there too.
Stayed 2 nights in Feb 2024
Response from Angela P. - AGM on Feb 26, 2024
Dear Michael, Thank you for taking the time to leave a positive review. We love to hear that you enjoyed your stay here with us and would recommend other to stay as well. We look forward to serving you in the future. Sincerely Angela P.

10/10 Excellent

Sandra

Traveled with family
Liked: Staff & service, property conditions & facilities
Close to interstate.
Stayed 1 night in Feb 2024
Response from Angela P. - AGM on Feb 24, 2024
Dear Sandra, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Mobile - Tillman's Corner. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the staff to be a positive experience. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Angela Paul

10/10 Excellent

Glorina

Very nice and breakfast is fantastic!!!
Stayed 2 nights in Feb 2024
Response from Angela P. - AGM on Feb 24, 2024
Dear Glorina, Thank you for taking the time and letting us know about your stay. We love to hear your trip was very nice and you thought breakfast was fantastic. I will let my staff know of your positive words. We hope to be able to serve you again in the future.

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Not Here!
Our stay at the this LaQuinta Inn was average. First thing, the clerk only gave us one key to the room. Our room was located far from the elevator. The ice machine did not work on the second floor. Our hotel keys never did open the side doors during or after business hours. The water in the shower had low pressure causing us to take an extra long shower to get really clean. The hotel had an old smell. I would not recommend this location.
Stayed 3 nights in Feb 2024
Response from Angela P. - AGM on Feb 16, 2024
Thank you for taking the time to tell us about your stay. We are sorry to hear your stay didn't go so well. We are looking into all of these issues to make sure it's better in the future. We hope to be able to better serve you in the future. Sincerely Angela P.

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
No complaints. Beautiful hotel and staff was awesome.
Stayed 3 nights in Feb 2024
Response from Angela P. - AGM on Feb 15, 2024
Thank you for leaving a positive review for us! We love to hear you had no complaints and thought our hotel was beautiful and our staff was awesome. We hope to serve you again in the future. Sincerely Angela P.

8/10 Good

Ant

Stayed 1 night in Feb 2024
Response from Angela P. - AGM on Mar 21, 2024
Thank you for leaving a positive review for us. I am glad we were able to make your experience a positive one. We hope to serve you again in the future, Sincerely Angela P.

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Quiet and very comfortable rooms
Stayed 1 night in Feb 2024
Response from Angela P. - AGM on Feb 15, 2024
Thank you for leaving a positive review for us! We love to know you found the hotel to be nice a quiet, and have comfortable rooms. We hope to be able to serve you again in the near future. Sincerely Angela P.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Keep looking
Poor location Pool and hot tub not available during our stay Older hotel in need of upgrade in beds and furnishings Friendly staff
Stayed 3 nights in Feb 2024
Response from Angela P. - AGM on Feb 15, 2024
Thank you for leaving a review for us. We are sorry the pool is closed due to it being out of season. We also want to apologize for the cosmetic issues you ran into. We are happy to hear the staff was friendly. We hope to be able to better serve you in the future. Sincerely Angela P.

10/10 Excellent

Katie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful and polite. No request was too large or too small: and they were granted with a smile. I did not encounter anyone who works at the Residence Inn that was not friendly. The smiles were warm and genuine. The place was very clean and welcoming. The food was warm and tasty. The kitchen staff, like everyone that I encountered, was very accommodating. As a matter of fact, I felt that I was asking for too much ,but they quickly assured me that was not the case. The hotel was very convenient . I did not have to travel far to visit my girl in the rehabilitation center. Hopefully she will be able to leave there soon, but if she isn't, I will be returning to Pensacola and to Residence Ill. Thank you for being so accommodating. God Bless.
Stayed 4 nights in Jan 2024
Response from Angela P. - AGM on Feb 8, 2024
Thank you for taking the time to leave us such a wonderful review! We are happy to hear our staff made such a memorable experience for you during your stay. We hope to be able to serve you again in the future! Sincerely Angela P.

10/10 Excellent

Kenyatti, Arlington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Feb 2024
Response from Angela P. - AGM on Feb 8, 2024
Thank you for leaving a positive review for us, we are happy to hear the staff was friendly. We hope to serve you again in the future! Sincerely Angela P.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Angela P. - AGM on Feb 8, 2024
Not on DNR - AP

2/10 Terrible

Bryan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Angela P. - AGM on Feb 3, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Mobile - Tillman's Corner. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay wasn't a positive experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Angela PaulAssistant General Manager

8/10 Good

Janice

Traveled with partner
Liked: Staff & service
Handicap bathroom was clean and roomy, there was 3 dog poop stains on the floor by the bed, the mattress was hard as a rock and the pillows were not comp.
Stayed 1 night in Jan 2024
Response from Angela P. - AGM on Feb 1, 2024
Thank you for taking the time to leave a review for us. We are happy to hear the room was clean and roomy. We are sorry to hear the mattress was hard and the pillows weren't comfortable. We are looking into this issue to prevent this from happening in the future. We hope to be able to serve you again in the future. Sincerely Angela P.

10/10 Excellent

Savanah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Angela P. - AGM on Jan 30, 2024
Thank you for taking the time to leave a positive review for us. We are happy to know your stay was a positive experience. We hope to be able serve you in the future. Sincerely Angela P.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine for an over night
Stayed 1 night in Jan 2024
Response from Angela P. - AGM on Jan 30, 2024
Thank you for taking the time to leave a positive review for us. We are happy to know your stay was a positive experience. We hope to be able serve you in the future. Sincerely Angela P.

10/10 Excellent

Tina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Angela P. - AGM on Jan 26, 2024
Dear Tina,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Mobile - Tillman's Corner. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be a positive experience. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Angela PaulAssistant General Manage

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Angela P. - AGM on Jan 26, 2024
Dear Phil,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Mobile - Tillman's Corner. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be a positive experience. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Angela PaulAssistant General Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very nice and comfortable, good breakfast, nice price!
Stayed 1 night in Jan 2024
Response from Angela P. - AGM on Jan 26, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Mobile - Tillman's Corner. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be a positive experience. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Angela PaulAssistant General Manage

8/10 Good

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Angela P. - AGM on Jan 18, 2024
Dear Charles,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Mobile - Tillman's Corner. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be a positive experience. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely Angela P.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quit and restful
Stayed 1 night in Jan 2024
Response from Angela P. - AGM on Jan 18, 2024
Dear David, Thank you for taking the time to leave a positive review for us. We are happy to hear your stay was quiet and restful. We hope to be able to serve you again in the future. Sincerely Angela P.