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Reviews of Hotel Casa Blanca

3.5 out of 5
Hotel Casa Blanca
Lafragua No. 7, Col. Tabacalera, Mexico City, CDMX

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1000 reviews" "
Rating 8 - Good. 253 out of 1000 reviews" "
Rating 6 - Okay. 80 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keinner

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really quite area with many options to eat near by. The people in the hotel were really nice and polite
Stayed 6 nights in May 2024

10/10 Excellent

Rudy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta la ubicacion y El staff es muy amable con todos. 5 Estrella's.
Stayed 1 night in May 2024

10/10 Excellent

FRANK, LUGOFF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Milos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great
Stayed 5 nights in Apr 2024
Response from Hotel Casa Blanca. on Apr 29, 2024
Dear Milos,Thank you for your feedback!We'll be happy to host you again soon.

10/10 Excellent

Tania

Traveled with family
Liked: Amenities
Comfortable stay, service was great.
Stayed 2 nights in Apr 2024
Response from Hotel Casa Blanca. on Apr 29, 2024
Dear Tania,Thank you for your feedback!We'll be happy to host you again soon.

10/10 Excellent

Klever Floresmilo Rivas

Traveled with partner
Liked: Amenities, property conditions & facilities
Very good thank you 🤗
Stayed 2 nights in Apr 2024
Response from Hotel Casa Blanca. on Apr 29, 2024
Dear Klever,Thank you for your feedback!We'll be happy to host you again soon.

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Yenefy, Yautepec

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great option for a night hotel. We went to a concert and stay the night. The only thing is the pool and pool area are small and would not hang out there but that’s just me.
Stayed 1 night in Mar 2024
Response from Hotel Casa Blanca. on Apr 29, 2024
Dear Yenefy,Thank you for your feedback!We'll be happy to host you again soon.

10/10 Excellent

Argelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Everything is close by. The rooms are clean. The only exceptions is that the fridge didn't work. The AC looks like is set to one room temperature we couldn't change to a cooler temperature. We really had a great time. We loved the pool. We also had the breakfast options only used twice. Looks like the menu is the same everyday. I'll come back to hotel Casa Blanca.
Stayed 6 nights in Apr 2024
Response from Hotel Casa Blanca. on Apr 29, 2024
Dear Argelia,Thank you for your feedback!We'll be happy to host you again soon.

8/10 Good

William, Calgary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially the bartender on the rooftop patio, were great. Everything was made easy for the group I brought to stay for the whole week. Common spaces were big, clean and have a cool mid-century decor. Easy to hop in/out transportation and access all the incredible sites of the city. Pool is small, but so nice after a hot day of touring. Group was disappointed that hotel didn’t honor the one-time restaurant discount we were told we had. Waiters were confused and no discount was taken off.
Stayed 7 nights in Mar 2024
Response from Hotel Casa Blanca. on Apr 29, 2024
Dear William,Thank you for your feedback!We'll be happy to host you again soon.

10/10 Excellent

Aracely

Stayed 5 nights in Mar 2024
Response from Hotel Casa Blanca. on Apr 29, 2024
Dear Aracely,Thank you for your feedback!We'll be happy to host you again soon.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all a great place to stay.
Stayed 6 nights in Mar 2024
Response from Hotel Casa Blanca. on Apr 29, 2024
Dear Eduardo,Thank you for your feedback!We'll be happy to host you again soon.

10/10 Excellent

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has style and newly renovated rooms. Area close to some museums and some ok restaurants.
Stayed 2 nights in Mar 2024
Response from Hotel Casa Blanca. on Apr 29, 2024
Dear Richard,Thank you for your feedback!We'll be happy to host you again soon.

2/10 Terrible

Ulyses Jesus

Disliked: Staff & service
Stayed 5 nights in Mar 2024
Response from Hotel Casa Blanca. on Apr 29, 2024
Dear Ulyses,Thank you for your feedback!

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and I had a nice experience. However, it can be quite noisy till midnight because it is downtown and concerts may happen in the plazas near by. The beds are a bit firm, could be better but not a major issue. Overall, clean, friendly, and in a central location. I would recommend
Stayed 6 nights in Feb 2024
Response from Hotel Casa Blanca. on Apr 29, 2024
Dear Christopher,Thank you for your feedback!We'll be happy to host you again soon.

4/10 Poor

John

The hotel was clean and the bed was comfortable. BUT it was completely over-priced! Over $600USD for a night? I made a very bad decision thinking that the rate offered on Expedia was in MXN... which would have been a fair price for the room. Why Pays $600USD for a room like that (except me thinking it was in Mexican pesos)? I made a HUGE mistake booking this on Expedia... especially when I see on the Hotel's web site (now) that the rooms are a small fraction of what I paid.
Stayed 1 night in Feb 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Felipe de Jesus

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Perfecto!
Stayed 1 night in Feb 2024

10/10 Excellent

Liliana

Stayed 5 nights in Feb 2024

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is great spot to walk to several areas of CDMX. Close to transit & good coffee & not a Starbucks. But there are loads of them if that’s your coffee preference. Great breakfast at the hotel too. The staff is lovely. Love the little roof top pool for a morning or evening refresher. Quiet at night. Only bad thing for me were the pillows. Too hard. Otherwise I would stay here again .
Stayed 6 nights in Feb 2024

10/10 Excellent

Neiva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful when the sauna in our suite was not working and found another suite to which we were quickly moved to. Though had 2 incidents in which staff was standoffish with my teenage son and denied him stuff they very much had once my husband asked for them one of those being cups. Overall a mixed review. Both positive and negative situations we had to deal with
Stayed 4 nights in Jan 2024

2/10 Terrible

SIDNEY, EALING

Disliked: Amenities
This was the worst place I ever stayed unfriendly on desk I would never recommend

8/10 Good

juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great food and service at the restaurant, people at the reception need better training on welcome guess equally. Bell personnel select who they help.Beds mattresses very hard, making it difficult to sleep.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 1 night in Feb 2024

8/10 Good

Asif, SPRING

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Decent hotel but seems like it is in the 1970s. The area is quite noisy due to frequent parades/demonstrations. Breakfast buffet was good and recommend adding it on.
Stayed 4 nights in Jan 2024

10/10 Excellent

Shayna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hotel Casa Blanca. on Jan 15, 2024
Dear Shayna,Thank you for your feedback!We'll be happy to host you again soon.

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Estoy muy complacida de haberme hospedado en el Hotel Casa Blanca. La propiedad es antigua, pero las habitaciones están totalmente renovadas. Su personal es muy amable, desde las personas de front desk, las camareras, y el equipo que destaca es el de meseros y cocineros. Son extremadamente amables. Les sugiero pagar el buffet de desayuno pues es un desayuno muy completo y delicioso. La ubicación es excelente para quienes quieren caminar de forma segura en CDMX. Hay una pequeña piscina, muy agradable en la azotea. Regresaré siempre que pueda a este hotel, muy recomendado.
Stayed 7 nights in Dec 2023
Response from Hotel Casa Blanca. on Jan 15, 2024
Apreciable Ana,Agradecemos tus gentiles comentarios.¡Te esperamos de regreso muy pronto!

10/10 Excellent

kari

Clean and quiet with lovely helpful staff
Stayed 2 nights in Dec 2023
Response from Hotel Casa Blanca. on Jan 15, 2024
Dear Kari,Thank you for your feedback!We'll be happy to host you again soon.

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Hotel service was amazing. Hotel rooms were comfortable and clean. Hotel is surrounded by an excellent environment with a few major landscapes nearby. Will definitely book at Casa Blanca again when in Mexico City.
Stayed 1 night in Dec 2023
Response from Hotel Casa Blanca. on Jan 15, 2024
Dear Javier,Thank you for nice comments!We'll be happy to host you again soon.

10/10 Excellent

Gustavo

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasure staying at CasaBlanca..!
Stayed 2 nights in Dec 2023
Response from Hotel Casa Blanca. on Jan 15, 2024
Dear Manuel,Thank you for your feedback!We'll be happy to host you again soon.

10/10 Excellent

Rogelio, houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Casa Blanca. on Jan 15, 2024
Apreciable Rogelio,Agradecemos tu evaluación.¡Te esperamos de regreso muy pronto!

4/10 Poor

Rodolfo, Pearland

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The staff is completely rude, specially front desk. They don’t offer any upgrades and when asked it is a complete negative response with no excuse as to why. The rest of the staff- very friendly and helpful.
Stayed 4 nights in Dec 2023
Response from Hotel Casa Blanca. on Jan 15, 2024
Dear Rodolfo,Thank you for your feedback.We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We would love to make things right if you give us another chance.

10/10 Excellent

Dara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Dec 2023
Response from Hotel Casa Blanca. on Jan 15, 2024
Dear Manuel,Thank you for your feedback!We'll be happy to host you again soon.

8/10 Good

Manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and good location.
It is a good stay in a good area.
Stayed 1 night in Dec 2023
Response from Hotel Casa Blanca. on Jan 15, 2024
Dear Manuel,Thank you for your feedback!We'll be happy to host you again soon.

10/10 Excellent

Patricia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! Great service
Stayed 5 nights in Nov 2023
Response from Hotel Casa Blanca. on Jan 15, 2024
Dear Noemi,Thank you for your feedback!We'll be happy to host you again soon.

10/10 Excellent

Jesus

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the staff were amazing. I will definitely stay there again
Stayed 4 nights in Sep 2023
Response from Hotel Casa Blanca. on Jan 15, 2024
Dear Jesus,Thank you for your feedback!We'll be happy to host you again soon.

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice clean hotel walking distance and bus ride away from everything. I was disappointed that I could not use the parking lot because it was full at a point. The pool is small but ok. The lobby is nice. I would stay here again without a car.
Response from Hotel Casa Blanca. on Nov 29, 2023
Dear Ruben,Thank you for your feedback!Hoping to host you again soon.

2/10 Terrible

OSCAR R

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa blanca charges customer a different price than what was told at first
Stayed 4 nights in Nov 2023
Response from Hotel Casa Blanca. on Jan 15, 2024
Dear Oscar,Thank you for your feedback!Please mind that taxes are not included in the price.We'll be happy to host you again soon.

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a bit dated, but very clean and the staff is very attentive. Breakfast buffet included a good variety of options, quite delicious.
Stayed 8 nights in Nov 2023
Response from Hotel Casa Blanca. on Nov 29, 2023
Dear Diana,Thank you for your feedback!Hoping to host you again soon.

4/10 Poor

Dayane

Disliked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Hotel Casa Blanca. on Jan 15, 2024
Dear Dayane,Thank you for your feedback!We'll be happy to host you again soon.

8/10 Good

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Near important paces.
Stayed 2 nights in Nov 2023
Response from Hotel Casa Blanca. on Nov 29, 2023
Dear Carlos,Thank you for your feedback!Hoping to host you again soon.

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great lication for what we wanted. Friendly staff. Great breakfast which was a buffet with plenty of choices. Two bars. The only disappointment was the pool yhere was a lack of places to sit rou nd it and if you did go for a swim you would have to walk through the bar area wet. This put me off.
Stayed 5 nights in Nov 2023
Response from Hotel Casa Blanca. on Nov 29, 2023
Dear ,Thank you for your feedback!Hoping to host you again soon.

10/10 Excellent

mario

Stayed 2 nights in Nov 2023
Response from Hotel Casa Blanca. on Nov 30, 2023
Apreciable Mario,Agradecemos tu evaluación.¡Te esperamos de regreso muy pronto!

10/10 Excellent

Maria Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice. The rooms was big and had bright colors. The bathroom had a big shower area and vanity space. The lobby was having some renovations done so a lot of stuff around but nothing crazy. Overall the hotel looked nice for the one night that I stayed there. The staff was really nice. They even let me stay there after the check out since I had a late flight. I would book here again.
Stayed 1 night in Nov 2023
Response from Hotel Casa Blanca. on Nov 10, 2023
Dear Maria Laura,Thank you for your comments!Hoping to host you again soon.

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2023
Response from Hotel Casa Blanca. on Nov 10, 2023
Dear Aaron,Thank you for your feedback!Hoping to host you again soon.

8/10 Good

Silvana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff
Stayed 2 nights in Oct 2023
Response from Hotel Casa Blanca. on Nov 10, 2023
Dear Silvana,Thank you for your feedback!Hoping to host you again soon.

10/10 Excellent

rafat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Casa Blanca Hotel for one week. The hotel is very clean and renovated. It’s close to most attractions. It’s a few steps to monument of revolution, where many activities happen on this location. The hotel is close to reforma street where many good restaurants are located. The hotel is walkable to many attractions. You can use Uber also. The breakfast was very good. The staff were very helpful. There is no fridge in the room. Overall had a great time
Response from Hotel Casa Blanca. on Nov 2, 2023
Dear Rafat,Thank you for your feedback!Hoping to host you again soon.

10/10 Excellent

Khadija

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice took us in last minute and upgraded me also!
Stayed 2 nights in Oct 2023
Response from Hotel Casa Blanca. on Oct 31, 2023
Dear Khadija,Thank you for your feedback!Hoping to host you again soon.