Shared Dormitory, Mixed Dorm, Shared Bathroom (15 Beds) | In-room safe, free WiFi, bed sheets

Reviews of Hostal Mexiqui Zocalo - Hostel

2 out of 5
Hostal Mexiqui Zocalo - Hostel
Republica de Guatemala 30, Colonia Centro, Mexico City, CDMX

Reviews

6.6
Rating 10 - Excellent. 8 out of 31 reviews" "
Rating 8 - Good. 9 out of 31 reviews" "
Rating 6 - Okay. 4 out of 31 reviews" "
Rating 4 - Poor. 4 out of 31 reviews" "
Rating 2 - Terrible. 6 out of 31 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Abdallahi

Stayed 1 night in Mar 2024

6/10 Okay

Gustavo

Disliked: Staff & service
THIS IS MY SECOND STAY AT THE HOSTEL, AND THE STAFF MEMBER DURING THE EVENING SHIFT, ANDRE I BELIEVE IS HIS NAME GIVES A VERY WIERD CUSTOMER SERVICE, NOT RUDE, NOT EXACTLY BAD. HE COMPLAINS TO CUSTOMERS ABOUT ALL THE THINGS HE NEEDS TO DO, KEEP AN EYE ON THE FRONT DOOR, DO THE CHECK IN, SEE IF THE WATER TANK IS FULL.. ETC. HE HAS DONDE THIS TWICE WITH ME AND ITS NONSE. HE COMPLAINED TO ME THAT IT ITS MORE DIFFICULT FOR HIM TO TAKE A CREDIT CARD PAYMENT THAN PAYING WITH CASH, ALSO COMPLAINED TO ME ABOUT ALL THE THINGS HE HAS TO DO. HE GIVES ALL THIS INFORMATION TO A CUSTOMER THAT ONLY WANTS TO CHECK IN AND GO TO SLEEP, IT SEEMS HE SHOULD BE COMPLAINING TO HIS MANAGER. I REALLY WILL CONSIDER STAYING SOMEWHERE ELSE ON MY NEXT TRIP TO MEXICO CITY BECAUSE OF THIS, THERE ARE OTHER HOSTELS AROUND WITH SAME PRICES AND LESS NONSENSE. TELL HIM TO STOP DOING THIS NONSE COMPLAINING.
Stayed 1 night in Dec 2023

4/10 Poor

amy

Business traveler
Liked: Cleanliness
Disliked: Amenities
Staff claimed all the bottom and middle bunks were booked and they remained empty. The third bunk ladder was unsafe and covered by another guest’s items.
Stayed 1 night in Apr 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Very smelly toilet A lot of mosquitoes Very noisy at night
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It is just in the heart of historic center. Very convenient for solo travelers.
Stayed 4 nights in Feb 2020

2/10 Terrible

Caroll

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overcharged in my card
I booked my stay for some days and this app told me to pay a price(with taxes incluided) but they charged in my card much more than the app indicated me. So I went to asked why? A lady in the reception loudly told me that the app was wrong and that they dont care how much the app indicates to pay. So I was charged for more than my book says
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2019
Response from Mexiqui on Mar 20, 2019
Gracias por tu visita te esperamos pronto!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2018
Response from Jhonatan on Dec 12, 2018
Gracias por tu calificacion..te esperamos pronto

6/10 Okay

Jean-Gabriel

Liked: Cleanliness, staff & service
I liked the hangout room with the kitchen. It was very noisy pretty much the whole time I was there from outside in the streets, as if the walls were made of paper
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Stayed 2 nights in Apr 2023

8/10 Good

GUNHEE

Liked: Property conditions & facilities, room comfort
가성비좋습니다
침대가삼층까지있습니다 개개인 콘센트가 전부달려있어서 편했구요 콘센트락커에 노트북보관가능합니다욕실에 뜨거운물잘나오구요 화장실이 더럽다는 얘기가 많던데 괜찮았어요 위치는 최강이구요 지하철이 바로앞에있어서 이동하기좋습니다 조식은 날마다 다른데 간단하게줍니다 숙소가격도 좋고 루프탑은 최강입니다 다만 주말은 피해서 예약을하시는게 좋을듯하네요 다 좋았는데 토일새벽까지 루프탑에서 파티때문에 시끄러워서 잠을못잤네요
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
DORMITORIOS BIEN ATENCION BIEN BAÑOS MUY SUCIOS PERO MUY SUCIOS
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Tania Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Realmente amables y cordiales; trato con diferentes personas de distintas culturas. Un 10!
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities
Las instalaciones son excelentes, así como la ubicación, es inmejorable, sin embargo considero que deben tener mas vigilancia para que no se fume dentro de los cuartos, al ser literas se afecta a todos. Sus colaboradores son muy amables pero deben mejorar el desayuno.
Stayed 3 nights in Nov 2019

6/10 Okay

JESUS

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
La locación es perfecta, el personal es muy amable. La limpieza fue el punto débil. Si no te importa estar en un lugar no muy limpio. Es muy buena opción
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Muy bueno, solo que no me toco almohada y tuve que esperar en recepción porque no me podían hacer el cobro.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reserven!
Buen lugar, amables en la recepción y esta muy bien ubicado. Es de esos hostales que el ambiente es como de un hogar. Me gustó.
Stayed 2 nights in Jun 2019
Response from mEXIQUI on Jun 19, 2019
gracias POR TUS COMENTARIOS MARGARITA FUE UN GUSTO CONOCERTE

2/10 Terrible

Jose, USA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst place to stay, the bus station lobby is better to sleep than this place, stay away from this place
Stayed 1 night in May 2019
Response from Mexiqui on May 16, 2019
Hola Jose nos podrías informar lo ocurrido ya que siempre tratamos con altos estándares a nuestros huéspedes y realmente nos interesamos por cada uno de ellos

6/10 Okay

Blanca

Traveled with group, Business traveler
Bueno, excelente ubicación y una estadía tranquila
Stayed 2 nights in Feb 2019
Response from Mexiqui on Mar 3, 2019
Gracias por tu visita Blanca esperamos que vuelvas pronto :)

8/10 Good

Lui, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Las cobijas eran muy delgadas y el desayuno no incluía opciones vegetarianas.
Stayed 1 night in Nov 2018
Response from mexiqui on Dec 20, 2018
Hola gracias por tus comentarios lamentamos no poder ofrecer opciones vegetarianas no contamos con desayunos así pero tomaremos en cuenta para mejorar

8/10 Good

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Jon on May 8, 2018
Hi Leandro, we hope you had enjoyed your time with us, and we hope to see you soon here :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia , súper recomendado
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sin habitaciones
Llegue al hotel a las 3 am , no contaban con habitaciones , no contestaban el tel por lo cual no sabían qué estaba llegando No me quisieron recibir , en fin mal trato al cliente !
Stayed 1 night in Nov 2017

2/10 Terrible

Sebastian

Disliked: Cleanliness, staff & service, room comfort
Este Hostal es un NO rotundo
Peor hostal donde he estado , los días que me quede ahí no hubo agua caliente , había que bañarse con agua helada y la respuesta de ellos era disculpa , los baños demasiado sucios , no hay un control de ruidos en el hostal por lo que puedes escuchar en tu habitación el escándalo de afuera. No lo recomiendo nada
Stayed 2 nights in Nov 2017

8/10 Good

fer, o

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostal agradable cerca de la catedral
Tuve una buena experiencia en el hostal, la verdad las habitaciones muy limpias y bonitas están padrísimas decoradas, las camas tienen muy buen espacio y no se escucha el ruido de la calle. No se pueden perder la terraza del hostal tiene una vista espectacular.