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Reviews of Holiday Inn Express & Suites Mexicali, an IHG Hotel

3 out of 5
Holiday Inn Express & Suites Mexicali, an IHG Hotel
Calzada Lic. Manuel Gomez Morin 855, Col. Rivera, Mexicali, BC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 666 out of 882 reviews" "
Rating 8 - Good. 171 out of 882 reviews" "
Rating 6 - Okay. 19 out of 882 reviews" "
Rating 4 - Poor. 7 out of 882 reviews" "
Rating 2 - Terrible. 19 out of 882 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Shan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They speak English.
Stayed 1 night in May 2024
Response from Fernando on May 27, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager

10/10 Excellent

Liliana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in May 2024
Response from Fernando on May 7, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2024
Response from Fernando on Apr 29, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager

10/10 Excellent

Paola

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in Apr 2024
Response from Kathia C. on Apr 23, 2024
Dear Yesenia, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"There are restaurants nearby that you can reach on foot."n walk.
Stayed 1 night in Apr 2024
Response from Kathia C. on Apr 18, 2024
Dear Teresa,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excellent

Ricardo

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well maintain. Staff was polite and profesional.
Stayed 1 night in Apr 2024
Response from Kathia C. on Apr 18, 2024
Dear Ricardo,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying there
Stayed 1 night in Apr 2024
Response from Kathia C. on Apr 18, 2024
Dear Mario,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excellent

Ernesto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel everything around it is perfect
Stayed 2 nights in Feb 2024
Response from Fernando on Apr 13, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager

10/10 Excellent

miguel, Downey

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly people.
Stayed 1 night in Apr 2024
Response from Fernando on Apr 9, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager

10/10 Excellent

Ali

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay in Mexicali, location. Ask for the best hotel lobby guys Alan and Jorge. Great people and the cleaning service on rooms are the best. Details on their cleaning room work is tangible. Thanks Holiday inn team. Appreciated.
Stayed 3 nights in Mar 2024
Response from Fernando on Apr 4, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us, and the comments about our coworkers are really appreciated. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager

10/10 Excellent

Emma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is not secured by gate. We did find someone’s finger prints on our window and poop smeared on the bumper. Luckily no one broke into the car no valuables were left behind. The room was clean and secure and was roomy. Staff was very polite and friendly and the breakfast was great. I liked that it was really close to the border. I would stay there again and recommend it to friends and family. Just don’t leave valuables or wires exposed.
Stayed 1 night in Mar 2024
Response from Fernando on Mar 30, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager

10/10 Excellent

Pedro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my wife and kids, everything was just perfect!
Stayed 1 night in Mar 2024
Response from Fernando on Mar 4, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager

8/10 Good

Jesse

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Everything was great, but the only thing was that my refrigerator didn’t work while I was staying at the hotel. Other than that service is great. The staff was great. Food is great beautiful vibe and we’re definitely coming back.
Stayed 2 nights in Mar 2024
Response from Fernando on Mar 4, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager

10/10 Excellent

Jason, Provo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is walking distance from restaurants and shops. More restaurants and shops short driving distance. Bathroom sink drained slow.
Stayed 1 night in Feb 2024
Response from Fernando on Feb 17, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Brian

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Eduardo, Lucerne valley

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this location is 15min from Calexico East boarder crossing . easy location to find good restaurants and entertainment . would come back and stay here .
Stayed 1 night in Jan 2024
Response from Fernando on Jan 22, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager

10/10 Excellent

Ernesto

Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Stayed 2 nights in Jan 2024

10/10 Excellent

Hector

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Gilbert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Samuel

Stayed 1 night in Dec 2023

10/10 Excellent

adan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Susana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Juanita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel in a nice location close by restaurants. The room was clean and staff was professional and friendly.
Stayed 1 night in Dec 2023
Response from Fernando on Dec 12, 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager

10/10 Excellent

Ernesto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It nice around the area you. Could go and have dinner o shop around its safe
Stayed 2 nights in Dec 2023
Response from Fernando on Dec 11, 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager

10/10 Excellent

IRENE

Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Staff always very friendly and professional. The hotel is always clean and the breakfast is light and delicious. My family and I love staying in this hotel.
Stayed 4 nights in Nov 2023
Response from Fernando on Dec 5, 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Oh great location very clean safe area shopping and restaurants close by
Stayed 3 nights in Nov 2023
Response from Fernando on Nov 21, 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager

10/10 Excellent

Adriana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very well located and I would return again.
Stayed 2 nights in Nov 2023
Response from Fernando on Nov 10, 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager

8/10 Good

Arturo

Stayed 2 nights in Oct 2023

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Oct 2023
Response from Fernando on Oct 28, 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jesus

Stayed 1 night in Oct 2023

10/10 Excellent

Yakeline

Stayed 2 nights in Oct 2023

10/10 Excellent

Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with this hotel. I travel to Mexicali BC often and usually stay at this Holliday Inn. Never disappointed
Stayed 1 night in Oct 2023
Response from Fernando on Oct 17, 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager

8/10 Good

Lorena, El Centro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone that works there is very professional.
Stayed 1 night in Oct 2023
Response from Fernando on Oct 17, 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff was excellent.
Stayed 1 night in Oct 2023
Response from Fernando on Oct 10, 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager

10/10 Excellent

Gustavo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, helpful and courteous. Property is well maintained and safe. Pool area was peaceful and wonderful. Would totally recommend and will be returning.
Stayed 2 nights in Oct 2023
Response from Fernando on Oct 10, 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager

8/10 Good

Lorena, El Centro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This holiday inn is in a nice area very walkable with lots of options for dining. The hotel is clean and comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Vanessa

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023