4/10 Poor
Sarah K.
Sep 4, 2024
Nice villa in good location - but A/C issues.
Lovely villa in good quiet location within Cala en Porter. Nice aspect and gorgeous pool. Villa is basic inside, offering sofa (a bit grubby) and dining table in the lounge. Kitchen is functional, though we had issues with red ants on work tops and had to buy an ant bait kit to deal with them on day 2. We had major issues with the A/C in the main bedroom - it wasn't working at all on the first night (and it was VERY hot through the night in August). We managed to get the unit working the second night, but it cut out at 4am, waking us and we had to try to reset it and it cut out again at 6am. Upon reporting it to the property manager the next day, we had a portable A/C unit delivered. It transpired that the property owner knew about the problem (part on order), but we had not been informed in advance. The mobile A/C unit helped the situation but it was EXTREMELY noisy (think running car engine in your bedroom) and very difficult to sleep with. We had six nights of broken/poor sleep and came back from our holiday very tired. Second bedroom A/C unit working fine, so happy children at least! A/C in the smaller third bedroom and lounge area both non functioning. The A/C issue in the bedroom spoilt our trip, despite the property managers best endeavours. We should have been made aware of this issue in advance. A/C in bedrooms is an absolute NECCESSITY for us and one of the main booking criteria. I would not have booked this villa had I have known.
Sarah K.
Stayed 6 nights in Aug 2024