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Reviews of Hotel Raíces de Mar

3.5 out of 5
Hotel Raíces de Mar
512 Sixto Osuna Centro, Mazatlán, SIN

Reviews

8.8

Excellent

Rating 10 - Excellent. 63 out of 109 reviews" "
Rating 8 - Good. 30 out of 109 reviews" "
Rating 6 - Okay. 8 out of 109 reviews" "
Rating 4 - Poor. 4 out of 109 reviews" "
Rating 2 - Terrible. 4 out of 109 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness
The staff were all polite and professional. The presentation of meals were excellent. The meals good.
Stayed 2 nights in Apr 2024

6/10 Okay

Veronica

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Inernet and tv didnt work and sheets were dirty
Stayed 1 night in Apr 2024

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2024

10/10 Excellent

Tana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful. Some bilingual. The decor is awesome and the interior restaurant space as well as exterior restaurant spaces really great. Delicious food!
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin, Baytown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This quaint hotel is in an amazing location. Located in the square of El Centro, it’s super close to restaurants and bars. While it’s not a luxury hotel, it’s just what we needed for our stay. Great staff, beautiful grounds, and clean comfortable room.
Stayed 3 nights in Mar 2024

8/10 Good

Alfredo

Traveled with group
Besides location of course . Hotel 🏫 extremely clean and staff is super friendly and accommodating
Stayed 3 nights in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
It is a place with character, not a bland big hotel. They keep the rooms and public areas clean and tidy. The included breakfast had a lovely large fruit bowl as well as various egg type offerings. It's a great location on Machado Square within easy walking to the Cathedral and the market. Most rooms have a window into the central area which is a bit dark. The pool is tiny, more like a water feature. Still, it is a fun and funky place to stay. Excellent live music one of the nights we were there. Sometimes there is a bit of noise from the square, nothing too drastic though.
Stayed 5 nights in Jan 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel
Beautiful atmosphere- extremely friendly staff- Fabulous breakfast - everything is clean - perfect location to walk to all restaurants/shops/ocean & bars- Highly recommend
Stayed 2 nights in Jan 2024

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Hotel
Stayed 4 nights in Dec 2023

10/10 Excellent

Milton

Stayed 2 nights in Nov 2023

8/10 Good

walter

Traveled with family
Great location, rooms simple but fine
Stayed 4 nights in Nov 2023

8/10 Good

Diana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I enjoyed our room. It is not for older people because of all the stairs. Just an afterthought.
Stayed 1 night in Nov 2023

10/10 Excellent

Stanton D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the central square! Perfect location wua good restaurants
Stayed 1 night in Oct 2023

10/10 Excellent

Yosuki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a very unique style, staff was always attentive and friendly. I will definitely be staying there again in the future.
Stayed 4 nights in Sep 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean. Breakfast is fresh and delicious, coffee is strong and always freshly made. Personal is very accommodating and polity. They have good internet conection with smart tv. The pool is small but beautiful and very calming with amazing sculptures There is plenty of restaurants and coffee shops around. The malecon with a lot of people around is beautiful and is very inspiring to see everyone exercising and enjoying the natural beauty and amazing views
Stayed 3 nights in Aug 2023

10/10 Excellent

Jose A.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent atmosphere, clean, safe and everyone was really polite.
Stayed 1 night in Jul 2023

10/10 Excellent

Mayte E

Stayed 1 night in Jul 2023

10/10 Excellent

B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did not expect this place to be so beautiful and just loved it and enjoyed my short stay. I will be returning again for more time. The area it is on a great relaxing and couples retreat. I loved loved it. Gracias it is so cute and romantic just so much to do there.
Stayed 1 night in Jun 2023

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very pleasant stay at Raices del sol
Stayed 2 nights in Jun 2023

10/10 Excellent

Christabel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel right the middle of Mazatlan's downtown heart.
Stayed 1 night in Jun 2023

8/10 Good

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place is nice and clean. If you want peace and quiet this is not the place for you. Other than that it is in the perfect location in historic district.
Stayed 1 night in Jun 2023

10/10 Excellent

Rosio

Stayed 1 night in May 2023

10/10 Excellent

francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff, service and amenities are great. Security guard is fantastic. You can tell this staff loves their job.

10/10 Excellent

Victoria J -

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time October 2022. Boutique hotel so no elevators but the entire hotel is beautiful with lots of character. The plaza directly in front of the hotel is filled with vendors. I read reviews on the noise at nigh, this is due to the hotel surrounded by restaurants that host live bands, so it was quiet enjoyable.There is also overnight security so that made the stay feel safe. The beach is 5 minute walking distance and the hotel restaurant is delicious ! Would love to return !

10/10 Excellent

Bruce

Stayed 1 night in Mar 2023

10/10 Excellent

Christopher, Billings

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our four nights at Raices Del Mar was a highlight of our two weeks in Mazatlán. First, the staff was so friendly and welcoming. Our room was great. There was some weekend noise but nothing intolerable. The food was wonderful, too. Can’t say enough about this hotel!
Stayed 4 nights in Feb 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

4/10 Poor

Jose

Traveled with partner
Disliked: Staff & service
I didn't like much. The staff was rude. When having breakfast, for which I had to pay for because it was not included with the room, I asked one of the attendants for sweet bread to have with my coffee. She told me that if I wanted bread I had to go to the bakery and get it. The bakery was one block away, so I left my coffee at the table and went to get the bread. In addition, the night that I arrived, I was given the wrong key to my room, instead of room 55, I was given the key for room 65. What a pain. All of this for $92 USD not including breakfast. What a pain!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. In an older style building was a neat place to stay. I can’t believe more people were not using the roof top patio in the evening . I was up there almost every night Great atmosphere! Loved it would go again no problem!!
Stayed 1 night in Jan 2023

8/10 Good

Guillermo

6/10 Okay

Andrea

Stayed 3 nights in Nov 2022

10/10 Excellent

Nestor

Stayed 1 night in Oct 2022

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Carla

Stayed 5 nights in Sep 2022

4/10 Poor

Angel

Stayed 1 night in Sep 2022

10/10 Excellent

MARY

Stayed 1 night in Sep 2022

10/10 Excellent

JACQUELINE, Garibaldi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service
Stayed 2 nights in Jul 2022

8/10 Good

Sandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent location, beautiful place but the rooms need more amenities like an iron, small fridge, also the bldg needs sealed windows because the noise is very loud
Stayed 3 nights in Jul 2022

10/10 Excellent

Sherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
We had to wait a day to get into our resort so I randomly booked at Raices Del Mar and hoped for the best! It was just what we needed/wanted. The experience on Plaza Muchado was incredible! We didn’t know we were in such a cool place. It’s historic yet has all the modern conveniences you need. The soaking pool was small but very refreshing! The restaurant was amazing. The staff was friendly and very helpful. The decor was fabulous and we Found something new every time we passed through! I am traveling with my adult children and we all found something to enjoy. If you want to experience downtown Mazatlan at its best, stay here! If you can’t handle late night noise(they provide earplugs) then don’t stay here. The partying does go into the night but was not a problem for us!
Stayed 1 night in Jul 2022

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to experience Old Town and the Machado this is where we stay. It is directly on the Machado. At times it can be very noisy at night (they supply earplugs) but that is expected if you chose to stay in the area. We have only stayed in the studio type room and it is clean, has a queen bed, big shower, tv desk and chair. It offers a complimentary breakfast with delicious items. They also offer full menus all day for people who just want to eat there. The decor is eclectic and the staff are very friendly. I am sure other people have have different thoughts but stay once and form your own opinion. We are a senior couple, late 60’s, who like to find local places to explore.
Stayed 2 nights in May 2022

10/10 Excellent

Amanda

Stayed 1 night in Jun 2021

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Mazatlan
The staff where very nice and very accommodating to all of our needs . Right when We arrived the front desk came out and helped us with our luggage. Very politely and fast check in . The hotel was so beautiful and nicely decorated. Very urban and colorful. I would definitely recommend this hotel and give the staff a 10 for service .
Stayed 5 nights in Feb 2022

8/10 Good

Sandra

Stayed 2 nights in Jan 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great downtown hotel
The hotel was very centrally located and the staff was very accommodating throughout our stay. The rooms were simple, but clean and served our purposes well. The main drawback was the distance to the beach (about a 15 min walk).
Stayed 3 nights in Dec 2021

10/10 Excellent

marcela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean parking was off-site but literally ft away. I would stay here again.
Stayed 2 nights in Dec 2021

8/10 Good

Dana S

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Well, the Jacuzzi had water in it, but the water was cold enough for a Penguin to live in! There were water issues several times during the week and the water was cloudy brown several days. No effort was ever made to turn the heat on, or clear the murky waters the entire week.
Stayed 7 nights in Dec 2021

2/10 Terrible

Vicki

Stayed 1 night in Nov 2021

8/10 Good

Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall im happy with the hotel the only thing that really sucks is the parking and you have to pay 120 pesos every day and the wifi really sucks super slow and really bad signal, other than that the hotel is great.
Stayed 3 nights in Nov 2021

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great staff and great location!
Stayed 1 night in Nov 2021