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Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel

3.5 star property
Hotel in Mayagüez with a casino and a fitness center

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel

Outdoor pool, pool umbrellas, sun loungers
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Restaurant
  • Breakfast available
  • Bar
    Bar
  • Gym
    Gym
  • Parking included
    Parking included
  • Pool
    Pool
The price is ￥18,844
￥20,917 total
includes taxes & fees
Oct 6 - Oct 7
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Room options

Available filters for rooms
Showing 3 of 9 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, View (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, View (Sunset View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 17 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 17.4 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, View (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, View (Sunset View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Tryp by Wyndham Mayaguez
Pool
Pet friendly
Free WiFi
Air conditioning
9.2 out of 10, Wonderful, (529)
The price is ￥18,995
￥20,704 total
includes taxes & fees
Oct 1 - Oct 2
Tryp by Wyndham Mayaguez

About the neighborhood

Map
00680, Mayagüez, 2701 Highway #2 Hostos Avenue

What's nearby

  • Yaguez Theater - 6 min drive
  • Plaza Colon - 6 min drive
  • University of Puerto Rico Mayagüez Campus - 6 min drive
  • Playa El Maní - 9 min drive
  • Mayagüez Mall - 11 min drive

Getting around

  • Rafael Hernandez Airport (BQN) - 42 min drive

Restaurants

  • ‪Taco Bell - ‬17 min walk
  • ‪Pizzeria Los Primos - ‬6 min drive
  • ‪Applebee's - ‬15 min walk
  • ‪Wendy's - ‬16 min walk
  • ‪Church's Chicken - ‬14 min walk

About this property

Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel

Hotel near University of Puerto Rico Mayagüez Campus
Take advantage of a casino, dry cleaning/laundry services, and a bar at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel. Hit the jackpot at this hotel with amenities such as bingo, 343 slot machines, and 8 casino gaming tables. The on-site local and international cuisine restaurant, West Coast Bistro, offers breakfast, lunch, and dinner. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and a vending machine
  • Concierge services, a banquet hall, and meeting rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 141 rooms feature comforts such as pillow menus and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 17 to 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • West Coast Bistro

Things to do

  • 343 slot machines
  • 8 gaming tables
  • Bingo
  • Casino (8,000 square feet of space)
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,747 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17 to 19 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Mayaguez Tropical Casino
Holiday Inn Mayaguez Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Mayaguez Casino
Holiday Inn Mayaguez Tropical Casino Hotel
Holiday Inn Tropical Casino Hotel
Holiday Inn Mayaguez Tropical Casino
Holiday Inn Tropical Casino

Frequently asked questions

Does Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access starts at 8:00 AM.

How much does it cost to stay at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel?

As of Sep 23, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel on Oct 6, 2024 start from ￥18,844, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

What time is check-out at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel?

Check-out is at noon.

Where is Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel located?

Situated in a shopping district, this hotel is 2.7 mi (4.3 km) from University of Puerto Rico Mayagüez Campus.

Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1010 reviews" "
Rating 8 - Good. 179 out of 1010 reviews" "
Rating 6 - Okay. 51 out of 1010 reviews" "
Rating 4 - Poor. 11 out of 1010 reviews" "
Rating 2 - Terrible. 17 out of 1010 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to shopping stores and very comfortable room.
Stayed 1 night in Sep 2024

10/10 Excellent

Noel

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Oscar, Fairview

Stayed 3 nights in Aug 2024

8/10 Good

Ezequiel

Stayed 2 nights in Aug 2024

8/10 Good

Sean

Business traveler
Liked: Staff & service
Property staff is responsive but the facility could be improved to feel updated
Stayed 2 nights in Sep 2024

10/10 Excellent

Yanelis

Liked: Cleanliness
Clean room and bathroom!
Stayed 1 night in Sep 2024

10/10 Excellent

Efrain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is always a pleasure to stay there. The Staff is the most friendly ever.
Stayed 1 night in Sep 2024

10/10 Excellent

Abimael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nydia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean. Hotel staff was friendly. Breakfast was very good.
Stayed 1 night in Sep 2024

2/10 Terrible

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was our third trip to the property and we paid the higher nightly rate for access to a casino with Craps. Before booking this trip, I called the hotel and confirmed that their craps table would be open. The employees informed me that their craps table was open Tuesday-Sunday. Upon arrival, my first stop was the craps table and we found it closed. The floor manager said they didn’t have enough staff to open the table?!?! This was the third trip in a row to this property and the third time the Craps table was never opened. On yet another high occupancy holiday weekend!!!! I again reached out to the management of both the hotel and casino. The hotel claims they have no control over the casino and deferred when I asked they told me the table would be open but they again stated they have no control over the casino. I then went to speak with the floor manager and they again tried to claim too many employees called out. When I informed her that this was my third visit in a row to the property and the third failure she admitted that the Casino didn’t have staff trained to handle craps. Sadly for us, despite our preference for this property it was the third strike, worse, we have completely lost confidence. Future trips we will instead opt for my wife’s preference of beach front accommodations. :(
Stayed 2 nights in Aug 2024

8/10 Good

marcos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good amenities for fair prices
Stayed 1 night in Sep 2024

8/10 Good

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Edwin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it!
Stayed 1 night in Aug 2024

10/10 Excellent

Axel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely will stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

Roberto, Caguas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here a few times, love the rooms, the pool, and how safe I feel there.
Stayed 2 nights in Aug 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk should greet as soon as eye contact is established to help guests feel welcome
Stayed 2 nights in Aug 2024

8/10 Good

Graciela, New York

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible right off route 2 before entering Mayaguez, the hotel has all you need the fitness center was impeccable clean and so was the pool area. Staff and guests very polite. And the options of local cuisine in the menu were a plus, including a nice choice of coffee and fritters from the country.
Stayed 3 nights in Aug 2024

8/10 Good

Xaymara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Fue una estadía de trabajo, el lugar es cómodo para lo que lo necesitaba
Stayed 2 nights in Aug 2024

8/10 Good

Xaymara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Muy cerca de todo. Limpio y comodo
Stayed 4 nights in Aug 2024

10/10 Excellent

Abelardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es sumamente amable y servicial. Las habitaciones son limpias y con agua caliente, tienen su neverita y tienen cable TV con muchos canales para escoger. Está en una localización cerca de todo desde farmacias , restaurantes y el casco urbano de Mayagüez que cuenta con muchos sitios para comer y estar en familia. La piscina es un plus también. Perfecto para quedarte un fin de semana para despejarse y jugar a la suerte en el casino.
Stayed 1 night in Aug 2024

10/10 Excellent

NORMA I.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Edwin, Toa Alta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Aug 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and employees were very kind and helpful.
Stayed 1 night in Aug 2024

6/10 Okay

marcos

Business traveler
Disliked: Amenities
Rooms to hot; difficult to regulate temperature.
Stayed 1 night in Aug 2024