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Reviews of Hotel Route Inn Matsue

3 out of 5
Hotel Route Inn Matsue
2-22, Higashi-Honmachi, Matsue, Shimane-ken

Reviews

8.0

Very Good

Rating 10 - Excellent. 59 out of 211 reviews" "
Rating 8 - Good. 98 out of 211 reviews" "
Rating 6 - Okay. 45 out of 211 reviews" "
Rating 4 - Poor. 7 out of 211 reviews" "
Rating 2 - Terrible. 2 out of 211 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel.
Very good, comfortable hotel with very tasty breakfasts. Close to the center and local attractions. Coffee, tea, vending machines, microwave and Japanese bath were extra bonuses.
Stayed 6 nights in Dec 2023

8/10 Good

YUKIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Takayuki

Stayed 2 nights in Jul 2023

10/10 Excellent

Fumio

Stayed 1 night in Jul 2023

8/10 Good

YOUHEI

Stayed 3 nights in Jun 2023

8/10 Good

Kazuya

Stayed 1 night in Apr 2023

10/10 Excellent

kato

Stayed 1 night in Feb 2023

4/10 Poor

HIROSHI

Stayed 1 night in Dec 2022

10/10 Excellent

Katsushi

Stayed 1 night in Nov 2022

8/10 Good

ichiro

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

TAKASHI

Stayed 1 night in Feb 2022

8/10 Good

hiroshi

Stayed 1 night in Dec 2021

10/10 Excellent

HIROSHI

Stayed 1 night in Nov 2021

6/10 Okay

KAZUHIRO

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
工事中で大雨の中、立体駐車場からロビーまで外を歩かされた。ずぶ濡れになった。立体駐車場とロビーは繋がっていたのに。
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
It's centrally located near Matsue station. The property is clean and it offers amenities for your comfort.
Stayed 6 nights in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Wei Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Friendly and helpful staff. Breakfast good variety of food. Rooms decent size and clean.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Stayed 1 night in Oct 2018

8/10 Good

Rosemary

Liked: Cleanliness, staff & service
Service with a smile.
Service was always with a smile. Excellent location: tasty restaurants nearby, view of the river and the lake and with a free shuttle to the station (5 minutes by car). The decor was a little faded but location and helpfulness of all the staff more than made up for that. Easy walk to the castle and a boarding point for the Horikawa sightseeing boat was just along the road.
Stayed 2 nights in Mar 2018

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
tiny room; otherwise charming place
located right around the corner from one of the city:s bridges iver the canals, the hotel is readily accessible from all parts of this charming　tiny jewel of a japanese city. direct access from the jr station, and articulates with stops for the castle, temples, and art musuem. room is pitifully small; breakfast needs improvement: no fruit or butter, and only small rolls (no bread

8/10 Good

jinda, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
budget hotel
We stayed 3 nights, the staff are really friendly and helpful. The hotel is about a kilometre from the station but it was easy to walk there. The hotel is close to Matsue Castle and the Samurai area . The hotel has a coin laundry that is very handy when travelling , in the laundry there are drink machines. The bed was firm. There is an included breakfast that is mostly Japanese food but there was rolls and juice, we only had breakfast once, the restaurant was spotlessly clean as was the room.

10/10 Excellent

momotaro, Portland,OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprise
I had two week trip in Japan this hotel are surprise Best breakfast ever. Every morning deferent menu Best Japanese breakfast If you like Japanese menu sty

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
No disaapointing experience - better than expected
Free parking, comfortable room with two diuble beds for two of us. Matsue has a long list of things of high histircal value. It was a great stay for us.

6/10 Okay

Verified traveler

Liked: Staff & service
OK
The service was superb - I had to make a call outside the hotel, and after having trouble making the call a few times from my room, the front desk sent a staff up to help me with it. There is a shuttle service in the morning from the hotel to the station, which was a huge relief as the walk from the station to the hotel is not one I would like to take again, especially not in winter and especially not at night. The size of the room was just fine for one person and quite clean. Apart from the location, I would recommend this hotel for a one-night stay just as long as you won't have to make more than one trip to the hotel from the station.

6/10 Okay

GIPICI, Tokyo

Disliked: Property conditions & facilities, room comfort
Japanese business hotel
Was only for one night and is OK, but the room was really dark due to a parking silos in front of my window at the 8th floor. The hotel is little old and they for sure have to fight with increasing competitions from cheap hotel chains.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Pleasnt stay

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is quiet nice.

8/10 Good

RWSC, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the pricce we paid, no complaint...We boked four single rooms for 4 adults and so the room size though small is acceptable..Staff are freiendly though English is minimal. Overall we are happy and will return.

10/10 Excellent

Akiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
別館のコンフォートツインに宿泊。すごく清潔でキレイでした。部屋に入ると靴を脱ぐスタイルだったので楽でした。大浴場は時間が重なったのかいっぱいで脱衣かごもなく洗い場も順番待ちでした。でも、お湯は最高でした！ＧＷということもあったのか朝食バイキングは10分ほどで遅れただけですごい行列でした。品数も豊富で味も美味しかったです。特にシジミ汁が最高でした。
Stayed 1 night in Apr 2024

6/10 Okay

Kohichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉、朝食については満足ですが、電車利用の旅行者にとっては徒歩で10分以上かかるのは少しつらいです。
Stayed 1 night in Apr 2024

10/10 Excellent

?????

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

MASAHITO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝ご飯美味しかった
Stayed 1 night in Apr 2024

6/10 Okay

エイジ

Stayed 1 night in Mar 2024

6/10 Okay

yoshiyuki

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
別館とのアクセスに不便さを感じる
Stayed 1 night in Feb 2024

8/10 Good

つばさ

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
朝食レストランが綺麗で料理も充実していた。
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

TAKUYA

Stayed 1 night in Jan 2024

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Yasuyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
昔の東本町エリアとは違い、街全体が落ち着いている感じがする中、上品な感じのホテルが出来てよく合っていると思います。松江駅まで徒歩15分、駅までのシャトルバスがあるのも助かります。
Stayed 1 night in Dec 2023

8/10 Good

シン

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

masutani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかった～です。
Stayed 2 nights in Nov 2023

8/10 Good

Koichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は広く、綺麗で良かったです。 駐車場が立体で、ワンボックス系は止めれず。 先に情報が欲しかった。
Stayed 1 night in Nov 2023

6/10 Okay

Chikara

Traveled with partner
Liked: Cleanliness, property conditions & facilities
お風呂が良い
Stayed 1 night in Oct 2023

8/10 Good

Hideki

Liked: Cleanliness, staff & service, amenities
駐車施設が十分な台数を確保して無いので近くのコインパーキングに止めさせられた。 18時には駐車場に空きがなくなる。
Stayed 4 nights in Oct 2023

8/10 Good

ケイコ

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋に行くまでが迷路の様でした。 フロントで、エレベーターの使い方（行き方）の説明があると良かったです。 初めての宿泊でしたので、分かりにくかったです。
Stayed 1 night in Oct 2023

10/10 Excellent

?????

Liked: Cleanliness, amenities
観光に便利な立地
Stayed 1 night in Sep 2023

8/10 Good

Manabu

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023