Hi Michelle,Interesting review.Let's address the real issue.You tried sneaking a dog the size of a small horse into your room and you were caught.Yes, I came to the room you were enjoying and asked you to leave because you brought this LARGE dog into the room. You never mentioned a dog when you checked in, then waited until it was pitch black dark to sneak him into your room. The price was low because we offer clean, comfortable rooms at a discounted price. A price you took advantage of.The value is very good, you are upset because you got caught with your giant dog.I would like to welcome you back but I'm afraid I dont extend that to a guest who does what you did.To leave a review like this says a lot about you Michelle.Thanks,Tj/Manager

Hi John,Thank you for staying with us here at Marinette Inn. We hope you enjoyed your class reunion!!We will look forward to seeing you next year if there is another reunion.Thanks again,Tj/Manager

Hi,What a detailed review. Allow me to reply point by point.Expedia has us rated at 6 out of 10. You overall rated us 3 out of 5. Statistically you rated us higher than Expedia so I am not sure what to say beyond thank you.I agree about the "tired & in need of TLC" part. We have planned painting and other improvements coming once we move out of high season. As we are not a big chain hotel, we do not have a maintenance "crew" so work is planned when time opens and permits.As to the office being "disorganized", the check in process is very organized but I can see how one may get a "disorganized" thought. So again, because we are not a chain hotel, there is limited space. I wish I had a big room full of storage shelves etc but we don't so our office area can seem disorganized. I've had many guests in the office today and nobody notices any odor so I have no clue what you thought you smelled.We dont have any mattress "pads" or toppers on any mattresses. Again, we are not a big chain hotel with a large operating budget.Sheets being "pilly". I guess all I can reply with is we do not put brand new sheets on our beds after every guest leaves. NO hotel does that. Our sheets are replaced as needed."No kleenex". Kleenex is a brand name so I suppose you mean facial tissue. Again, we are not a big chain hotel with a large operating budget. The rooms have bathroom tissue. Unsure what you mean by "rugs vs just leaving laminate floor exposed". The room you were in has laminate flooring with an area rug. That is a common design theme so I don't know what the problem with that is.I agree about the office chair seeming out of place. I have been slowly buying slider rockers for all our king rooms. Again, not a large budget hotel chain so these kind of improvements take place as our budget allows.As far as the outside. I agree to a point. We do sweep up etc, clearly your expectation is that we need to have a "crew" working to paint, weed, sweep, remodel rooms etc and that just is not the case. We do sweep the lot, weeds get taken care of when we mow grass so in between mowings weeds start to sprout etc.The windows. I have brought that to the attention of my housekeeper, thank you.Seems you spent your 12 hours here going over the property with a fine tooth comb as opposed to your stated " needing a night's sleep". Thank you for your feedback, I will be sure to notify the owners how we need to triple our budget and hire a "crew" for guests such as yourself.Thanks for picking Marinette Inn for your stay. I apologize that as a small "mom and pop" motel, we don't have the operating budget of big chain hotels.You're more than welcome to return and I would gladly offer you a 10% discount.Tj/Manager

Hi Richard,Thank you for choosing Marinette Inn for your overnight stay.We are so glad you liked your room and stay!Hope to see you again if you come through Marinette again.Thanks again,Tj/Manager

Hi Donald,On behalf of the staff here at Marinette Inn I would like to thank you for your kind review.We're not the Hilton so we try extra hard to provide a clean, comfortable room by creating unique styled rooms so our guests feel a bit of "at home" while here.If you come through Marinette again sometime we would love to have you stay with us again.Thanks,Tj/Manager

Hi Donald,I wanted to take a minute to thank you for the kind review.I'm thrilled that you liked the upgraded rooms we have put together for our guests. You were in what I call our "New York City" room, I love that room as well.We're not the Hilton but we have unique, clean, comfortable rooms at a great price.We hope you stop by if you are ever in Marinette again.Tj/Manager

Hi Marcela,I wanted to take a few moments to thank you for choosing Marinette Inn. Like I always say on our Facebook page, We are not the Hilton, but what we do is offer clean, comfortable rooms at a discount price. Thanks for stopping by and enjoying your stay with us!!Hope to see you again sometime.Tj/Manager

Hi Amanda,Well thank you so much for your kind review. Making me blush a little. I'm really glad that you enjoyed your stay here at Marinette Inn. On behalf of myself as well as the entire staff here, thank you.We hope you will return for another stay if you come through Marinette again sometime.Tj/Manager

Hi Faith,Thank you for staying here at Marinette Inn, we enjoyed having you as a guest.As to the floor. I have spoken to our housekeeper. I know from first hand experience that she sweeps and mops the floors. That said, I have asked her to be more diligent about that phase of her cleaning. I also do know from experience that often when the doors open and when people walk around with their shoes on that it does drag in sand etc. Perhaps this is what happened. That said, I want you to know that I have spoken to my housekeeper about this issue and would like to offer you a 10% discount should you come back through Marinette needing a motel.Thanks,Tj/Manager

Hi Peter,Very detailed review. Thank you.Black sheets. A "no-no" as you said. According to who? Is this because typical motels use just white sheets? We try to be different. We are not a all the rooms are the same type of motel.I would say that they are not "see through" curtains. Are they blackout curtains? No. Perhaps we will replace them with blackout curtains. The towels. I replace towels as they do get worn. While I did not see the towels in your room that night I did go through our towel stock and I agree, some needed replacing and we did that. I apologize if your room had those.The A/C works fine so I am a bit confused by your statement about it being "clammy/moist".The carpet. Yes, the carpet and all the flooring is on top of cement. That is how the motel was built so there is nothing I can do to change that other than to raze the building and start all over. As to the "bit gritty", I have spoken to our housekeeper. She does vacuum so perhaps she needs to vacuum a little slower to allow the vacuum cleaner to fully remove any grit. I also know from experience that sand and grit do get into rooms from the door opening and it gets tracked in on shoes. Perhaps that is what happened.Either way, I spoke to our housekeeper about devoting a bit more time when she vacuums.Should you ever be in Marinette again, I would like to extend a 10% discount to you.Thanks,Tj

Hi Kari,Thank you for the great review.We work hard to provide a clean, comfortable room at a discount price so I am thrilled that you enjoyed your stay with us.Thanks,Tj/Manager

Good morning Kiva,Thank you for your review. I'm happy you enjoyed our 4th of July fireworks show here at the motel!!!The sad episode of "cops" I feel the need to apologize about. That guest had been out celebrating a little more than he should have and had an unfortunate incident and the police came to talk to him and he decided he did not want to talk so what happened happened.I'm glad you liked the room, we go out of our way to NOT have those "every room looks the same" corporate type hotel rooms.Hope we see you again Kiva, again, thanks for choosing Marinette Inn.Tj/Manager

Good morning Ingrid,Thank you for the excellent review!!! I'm glad we figured things out last night when you arrived.I will be sure to share your review with the staff here at Marinette Inn because without them we would not be having great guests like you stay with us.Thanks again,Tj/Manager

Mr. Craighead, As the Manager of Marinette Inn I want to thank you for your review as well as to take a moment to reply. My experience has told me that many people will book a room online with a budget friendly motel thinking they will somehow have a Marriot level hotel at a steep discount when that is simply not the case. We are a budget friendly motel that would traditionally be called a "mom and pop" motel. That means we work hard to provide a clean, comfortable, cozy room and try to make people feel "at home". In fact, we have worked tirelessly this past winter to upgrade this motel. To say it is "run down" is simply wrong. Perhaps you need to manage your expectations when you book online. If you want an expensive "chain" hotel then book that and dont expect that from a "mom and pop" motel. Tj/Manager

Hi, I just wanted to thank you for staying with us here at the Marinette Inn. I'm glad you enjoyed your stay with us!!! We look forward to seeing you again sometime!! Tj/Manager

Hi, I apologize for the late reply,as you know from when you visited us we are pretty busy. I want to thank you for your review and I'm so happy you had a pleasant stay with us for the 4th!!! We look forward to seeing you again in the future. Tj/Manager

Im sorry that you went through that. The towels were brand new. But I am very sorry for your experience wish we could have made things better for you.

Thank you for your review . We appericate the feedback

Thank you for your review . We appericate your feedback.

We are working on uploading new pictures. Thank you for your feed back

Thank you for your feedback we will make things better for the next time you stay with us.

Thank you for the review! New recruits are working on updates every day within the facilities appearances as well as procedures. We are looking forward to OVER exceeding all expectations in the near future. Thanks Again!

I'm so sorry you feel this way. you mentioned that your room was sold, I do not recall a confirmed reservation located on our system that was assigned to you. when a room is requested but not actually confirmed, the room becomes allocated to "unmapped" (in order to give the guest a option to choose another room type) .or it is rejected. I apologize in this case. The customers needs are always our number one priority and if we find availability is not allowing the requested accommodations to be fulfilled, it is important for us to remain honest providers and communicate this information to allow the guest to decide whether or not compromise is a option. We are here to help with any future inquiries or concerns you may have and are staffed 24 hours. Thanks for the Review!

On behalf of the Facilities Team, I'd personally like to apologize in regards to your stay. There are no words to justify this method of Maintenance. Thank you for the review. Allocating issues such as these is important. The soul purpose is to allow arrangements and adjustments necessary to insure a better stay next time. Maintenance issues and guest Relations are diligently noted as priority and implementing plans to update regulatory procedure would not be possible with out the honest reviews. This will be addressed with staff and those responsible will be held accountable. Again, Marinette Inn is so sorry you experienced this. Refunds go through a approval process, once this process is complete, the refund is either allowed or denied. Acknowledgment forms are signed at check in, as long as the refund policy is acknowledged and the reason behind the refund fits the bill, approvals will be given . Approvals for refunds based on opinion of the state in which the room stands are set within a appropriate time range in order to allow a honest, fair, and fast transaction to be complete. If you have any further concerns we are staffed 24/7 and happy to help. Thank you for allowing us to address these issues.

Thank You for the review. We are happy to help! Hope to see you again soon!

Thanks for the review!

Thank you for your feedback. As you were told when you rented the room, the carpets had been recently shampooed and with the very high humidity they had not fully dried. So what you were smelling was just a bit of dampness, not mold. At any time you could have came into the office and asked for a different room and I would have gladly moved you to another one.

I'm sorry for the mistake. We are now under new management and mistakes like that should no longer happen.

We are very sorry that you chose not to stay with us. We are a small, family owned motel and guest safety is of utmost importance to us. We continue to strive for excellence for our guests and our community and hope that in the future, you will give our motel another chance

Thank you, we are glad you enjoyed your stay. Thanks again for choosing the Marinette Inn.

Thank you for your review. We are glad to hear you enjoyed your stay with us. Sorry to hear that the wifi did not work well for you. Thank you for your feedback, we will be working on getting the speeds faster away from the office. Thank you for choosing the Marinette Inn, see you next time.

Thank you for your feedback. We apologize that the room was cold upon entering. We strive to make our rooms as comfortable as possible and will look into what happened. We hope that you will consider us again for your lodging needs and we will make sure that your room is warm and comfortable

We greatly apologize that we do not have phones in all of our rooms. We strive to provide the best rooms at a budget price and to keep our prices low, unfortunately phones in the rooms are not an option. Our staff however, know the area very well and would be happy to help you get wherever you are going so our hope is that next time you are in the area, you will consider us again. Have a great day

Hello, I am happy to see that your stay with us was a positive experience. We welcome you to stay with us again next time you are in Marinette.

I am extremely sorry that your stay with us was not what you had hoped it would be. If you would please be willing to give us another chance, I will make sure that we meet or exceed your expectations. Have a great day