セーフティボックス (室内)、デスク、アイロン / アイロン台、WiFi (無料)

レッド ルーフ イン ボストン-マンスフィールド/フォックスボロの口コミ

2.5 out of 5

口コミ

7.6

良い

評価 10 - 1000 件の口コミ中 347 件が非常に良い" "
評価 8 - 1000 件の口コミ中 320 件が良い" "
評価 6 - 1000 件の口コミ中 178 件が普通" "
評価 4 - 1000 件の口コミ中 93 件が不満" "
評価 2 - 1000 件の口コミ中 62 件が非常に不満" "

7.8/10

清潔度

8.4/10

スタッフとサービス

7.2/10

設備とサービス

7.6/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

10/10 (非常に良い)

HISATAKA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 10 月に 1 泊滞在
Frankie-GMからの返信 (投稿日 : 2019 年 10 月 28 日)
Thank you for the outstanding review! We hope to see you again in the near future!

10/10 (非常に良い)

Tracy

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
The friendly staff.
2024 年 5 月に 1 泊滞在

4/10 (不満)

Lisa

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
This property was not as advertised. There was no continental breakfast and the pool was not open. The room and amenities were very basic. It was very loud. I could hear people talking from the hall late into the night. I could hear the traffic from the road and dogs barking.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 1 泊滞在
Xao RediResponse Specialistからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for sharing your 5/5 rating with us, John. Our staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

8/10 (良い)

Sharon

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Too noisy
2024 年 5 月に 2 泊滞在
Kerry-Lee RediResponse Specialistからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Sharon,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO. I was sorry to read your stay was noisy. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services here at Red Roof. Thank you again for sharing your experience. We look forward to seeing you again in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 (非常に良い)

Melissa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Light-hearted and knowledgeable, the check-in staff made the traffic debacle a little more bearable. They greeted us expeditiously and professionally with a dash of humor and smiles.
2024 年 5 月に 1 泊滞在
Kerry-Lee RediResponse Specialistからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Melissa,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO. I was glad to read you liked our knowledgeable staff at check in who greeted you expeditiously and professionally. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services here at Red Roof. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

6/10 (普通)

David、Satellite Beach

良かった点 : スタッフとサービス
2024 年 5 月に 1 泊滞在
Xao RediResponse Specialistからの返信 (投稿日 : 2024 年 5 月 15 日)
I appreciate the time that you took to share your sentiments with us, David. Our team at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist

10/10 (非常に良い)

Yamantina、Bridgewater

2024 年 4 月に 1 泊滞在
Oniel Rediresponse Specialistからの返信 (投稿日 : 2024 年 5 月 11 日)
Thank you Yamantina, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 (非常に良い)

Janie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Adraine Rediresponse Specialistからの返信 (投稿日 : 2024 年 4 月 30 日)
Hello Janie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

4/10 (不満)

karen

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Area is awful
2024 年 3 月に 3 泊滞在
LaTunde RediResponse Specialistからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Karen,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the area. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 (非常に良い)

Kerry

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Dannielle Rediresponse Specialistからの返信 (投稿日 : 2024 年 4 月 23 日)
Hello Kerry, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 (良い)

Ricky

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great experience, however, no microwave or refrigerator was in the room...
2024 年 4 月に 1 泊滞在
Dannielle Rediresponse Specialistからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Ricky,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO. We are sorry about the inconvenience caused due to the lack of microwave and refrigerator, however, we are happy to read that you had a overall great experience. On your next stay if you would like to be provided with these amenities, please reserve our deluxe or superior rooms. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

2/10 (非常に不満)

James

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Worst place I have ever stayed..
2024 年 4 月に 1 泊滞在
Dannielle Rediresponse Specialistからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear James,Thank you for taking the time to share your feedback regarding your experience at the RRED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the overall stay you had. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

4/10 (不満)

Michael

Good luck
2024 年 4 月に 1 泊滞在
Nishaye RediResponse Specialistからの返信 (投稿日 : 2024 年 4 月 18 日)
Hello Michael,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. We are sorry you had a less than satisfactory experience, prompting your 2/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

6/10 (普通)

Josh

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
The beds were worn out and had broken springs.
2024 年 4 月に 2 泊滞在
Oniel Rediresponse Specialistからの返信 (投稿日 : 2024 年 4 月 17 日)
I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. Please accept our most sincere apologies for the discomfort caused by the bed in the room you were assigned. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks once more and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 (良い)

Bastien

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 4 月に 2 泊滞在
Xao RediResponse Specialistからの返信 (投稿日 : 2024 年 4 月 15 日)
I appreciate the time that you took to share your sentiments with us, Bastien. Our team at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro appreciated your 4/5 score following your stay. In the future, please consider adding additional comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist

10/10 (非常に良い)

Francine

2024 年 4 月に 1 泊滞在
Nishaye RediResponse Specialistからの返信 (投稿日 : 2024 年 4 月 28 日)
Hello Francine, The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

6/10 (普通)

molly

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Nishaye RediResponse Specialistからの返信 (投稿日 : 2024 年 4 月 13 日)
Hello Molly, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 (良い)

Dawn

ペット同伴の旅行, 出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Thank you for being pet Friendly.
2024 年 4 月に 1 泊滞在
LaTunde RediResponse Specialistからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Dawn,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO. I'm so glad we earned your 4/5 score. At Red Roof we are overwhelmed to read that you were pleased with our pet friendly accommodations. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 (非常に良い)

Deneen

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Greg at the front desk was extremely friendly and helpful. My room was very clean and bright and welcoming. The location is very convenient to 495 and 95.
2024 年 3 月に 1 泊滞在
LaTunde RediResponse Specialistからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Deneen,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are thrilled to know that your room was welcoming, the location was very convenient and all the positives that you highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 (非常に良い)

Susan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was
2024 年 3 月に 1 泊滞在
Tianna RediResponse Specialistからの返信 (投稿日 : 2024 年 3 月 7 日)
Hello Susan,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 (非常に良い)

Philip

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Oshane RediResponse Specialist からの返信 (投稿日 : 2024 年 2 月 27 日)
Hello Philip, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 (非常に良い)

thomas

2024 年 1 月に 2 泊滞在
Olivia RediResponse Specialist からの返信 (投稿日 : 2024 年 1 月 27 日)
Hello Thomas, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OliviaRed Roof Management RediResponse Specialist

4/10 (不満)

Owyn

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
There was so mucj garbage on the property. I stayed for a week and the same garbage stayed on the ground the whole time. My hallway got vaccumed once. The elevator never got cleaned and there was spit in there.
2024 年 1 月に 7 泊滞在
Xao RediResponse Specialistからの返信 (投稿日 : 2024 年 1 月 19 日)
Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro, Owyn. I am sorry that your experience did not meet your expectations. You stated that the poor cleanliness, such as the littered property and the unclean elevator, hindered your stay. Please accept our apologies for its impact on your stay.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,Red Roof Management

6/10 (普通)

Louis

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Could be updated
2024 年 1 月に 1 泊滞在
Carla RediResponse Specialistからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Louis,We appreciate you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. Thank you for your 3/5 score following your stay. However, it seemed your stay fell short of your expectation due to the situation you described regarding that our hotel needs updating. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 (非常に良い)

Joseph

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Sharma RediResponse Specialistからの返信 (投稿日 : 2024 年 1 月 1 日)
Hello Joseph, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 (非常に良い)

Thomas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Kerry-Lee RediResponse Specialistからの返信 (投稿日 : 2023 年 12 月 28 日)
Hello Thomas, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Red Roof Management

8/10 (良い)

John

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay if going to Gillette. Easy ride
2023 年 12 月に 2 泊滞在
Nishaye RediResponse Specialistからの返信 (投稿日 : 2023 年 12 月 16 日)
Hello John, The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience an you loved the convenience of our location, which resulted in your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 (非常に良い)

Matthew

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Property was great for what it was and the staff was excellent
2023 年 12 月に 1 泊滞在
Carla RediResponse Specialistからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Matthew, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. It is always rewarding to see responses like yours as we aim to deliver a great experience for all our guest. You mentioned how pleased you were with property and staff, prompting your 5/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you in your future travels. We hope to continue to provide great experiences for you. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

4/10 (不満)

Nixon

気になった点 : 清潔度、設備とサービス
2023 年 12 月に 2 泊滞在
Carla RediResponse Specialist からの返信 (投稿日 : 2023 年 12 月 8 日)
Hello Nixon, Thank you for taking a moment to complete our survey. At the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

6/10 (普通)

Donna

良かった点 : 清潔度、スタッフとサービス
2023 年 12 月に 1 泊滞在
Chirell RediResponse Specialistからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Donna,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I are saddened to see your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

10/10 (非常に良い)

William

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fast check in. For the price, perfectly fine room quality.
2023 年 11 月に 2 泊滞在
Carla RediResponse Specialisからの返信 (投稿日 : 2023 年 12 月 1 日)
Dear William, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. It is rewarding to see that you enjoyed your stay, resulting in your 10/10 score. You mentioned how pleased you were with how fast check-in was, the value to price ratio and the perfectly fine room quality. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Carla Red Roof Management RediResponse Specialist

2/10 (非常に不満)

Brian

2023 年 11 月に 2 泊滞在
Carla RediResponse Specialist からの返信 (投稿日 : 2023 年 12 月 21 日)
Hello Brian, Thank you for taking a moment to complete our survey. At the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

8/10 (良い)

宿泊されたお客様

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good night sleep
Room was clean and spacious with everything needed ,wish also had breakfast available.
2023 年 11 月に 1 泊滞在
Nishaye RediResponse Specialistからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Valued Guest,Thank you for taking the time to tell us about your stay at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. Our Red Roof team strive to provide guest with a great experience, so I'm happy to see that you loved the breakfast, the cleanliness and the quantity of the room, prompting your 8/10 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 (良い)

Timothy

良かった点 : スタッフとサービス
Room was nice, good for the price. Shower stall was dirty (hair), and needs an upgrade (gobs of caulking). But rest of room was clean, staff helpful.
2023 年 11 月に 1 泊滞在
Carla Red Roof Managementからの返信 (投稿日 : 2023 年 11 月 12 日)
Dear Timothy,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. I am so glad to read that you were pleased with the room, the value to price ratio and the helpfulness of the staff. However, you mentioned that the shower stall lacked cleanliness, that it is in need of an upgrade and the other concerns you listed. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

8/10 (良い)

Victor

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was as expected,clean and good location near the interstate
2023 年 10 月に 5 泊滞在
Sashauna Red Roof Managementからの返信 (投稿日 : 2023 年 11 月 3 日)
Dear Victor,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. I'm so glad you were pleased with the cleanliness and the good location, prompting your 4/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

6/10 (普通)

Corey

良かった点 : 清潔度、スタッフとサービス
2023 年 10 月に 1 泊滞在
Carla Red Roof Management からの返信 (投稿日 : 2023 年 11 月 1 日)
Hello Corey, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I thank you for your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

6/10 (普通)

Brock

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 10 月に 14 泊滞在
Carla Red Roof Management からの返信 (投稿日 : 2023 年 10 月 29 日)
Hello Brock, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I thank you for your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

2/10 (非常に不満)

Eric

2023 年 10 月に 1 泊滞在
Carla Red Roof Management からの返信 (投稿日 : 2023 年 10 月 23 日)
Hello Eric, Thank you for taking a moment to complete our survey. At the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

8/10 (良い)

Elizabeth

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was pleasant & polite. Pet friendly was a huge plus!
2023 年 10 月に 3 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
Our room wasn't ready when we checked-in at 6pm. The shower didn't drain and we could feel the springs in the mattress. My boyfriend woke up with back pain.
2023 年 10 月に 1 泊滞在
Carla Red Roof Managementからの返信 (投稿日 : 2023 年 10 月 19 日)
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. I was disheartened to read that your stay fell short of your expectation due to the situation you described regarding the room not being ready when you checked in, the shower did not drain and the other concerns you listed. Please accept our sincerest apologies for the negative impact this had on your stay. I will be sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. We value your business and would like to assure you that this is not reflective of our usual standards. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

6/10 (普通)

Michael

2023 年 10 月に 2 泊滞在
Carla Red Roof Management からの返信 (投稿日 : 2023 年 10 月 29 日)
Hello Michael, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I thank you for your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

4/10 (不満)

Neev

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
Staffs are very nice. Broken walls. Bathroom was dirty with previous guest hair in bathtub. Walls are very thin. No acoustic. You can hear everything from neighbors upstairs to neighbors next door conversation. Pet friendly which results in different dogs barking in the hallway very early in the morning and wake u up. Overall unclean and loud.
2023 年 10 月に 3 泊滞在
Carla Red Roof Managementからの返信 (投稿日 : 2023 年 10 月 18 日)
Dear Neev,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. I am glad to read that you were pleased with our staff. However, it seemed your stay fell short of your expectation due to the situation you described regarding the broken walls, the uncleanliness of the bathroom and the other concerns you listed. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. I will be sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. We value your business and would like to assure you that this is not reflective of our usual standards. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

8/10 (良い)

Carole

家族旅行
良かった点 : 清潔度
ok
2023 年 9 月に 1 泊滞在
Carla Red Roof Managementからの返信 (投稿日 : 2023 年 10 月 15 日)
Dear Carole,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. I am glad to read that your was okay stay, prompting your 4/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

6/10 (普通)

Brock

2023 年 9 月に 7 泊滞在
Carla Red Roof Management からの返信 (投稿日 : 2023 年 10 月 13 日)
Hello Brock, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I thank you for your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

4/10 (不満)

Michel

家族旅行
We find food on floor when we check in .
2023 年 10 月に 1 泊滞在
Carla Red Roof Management からの返信 (投稿日 : 2023 年 10 月 11 日)
Dear Michel,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. The staff and I are disheartened to see that your experience is less than satisfactory, prompting your 2/5 score. Please accept our sincerest apologies as it seemed your stay fell short of your expectation due to the situation you described regarding finding food on the when after you checked-in. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof Management RediResponse Specialist

10/10 (非常に良い)

Loy

家族旅行
It was okay for a last minute choice.
2023 年 10 月に 7 泊滞在
Carla Red Roof Management からの返信 (投稿日 : 2023 年 10 月 11 日)
Dear Loy,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. I am glad to read that you had an okay stay, prompting your 5/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

8/10 (良い)

George

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Nishaye RediResponse Specialistからの返信 (投稿日 : 2023 年 10 月 10 日)
Dear George, Thank you for taking a moment to complete our survey. Everyone here at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro was proud to see your 4/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Feedback from our guests is always welcome as our Red Roof team strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

4/10 (不満)

Frederic

グループ旅行
良かった点 : スタッフとサービス
2023 年 10 月に 1 泊滞在
Carla Red Roof Management からの返信 (投稿日 : 2023 年 10 月 9 日)
Hello Frederic, Thank you for taking a moment to complete our survey. At the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro we strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

2/10 (非常に不満)

Richard、Rye

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
BUGS!
2023 年 10 月に 1 泊滞在
Carla Red Roof Management からの返信 (投稿日 : 2023 年 10 月 9 日)
Dear Richard,I appreciate you sharing your feedback following your stay at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof Management RediResponse Specialist