Reception
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Reviews of La Breza Hotel

3 out of 5
La Breza Hotel
155 Mother Ignacia Avenue, Quezon City, Manila

Reviews

7.2

Good

Rating 10 - Excellent. 32 out of 135 reviews" "
Rating 8 - Good. 42 out of 135 reviews" "
Rating 6 - Okay. 40 out of 135 reviews" "
Rating 4 - Poor. 12 out of 135 reviews" "
Rating 2 - Terrible. 9 out of 135 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Cecilia

Liked: Cleanliness
Ok
Stayed 1 night in Jan 2024

2/10 Terrible

Karen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are so dirty full of dust even the curtains..no assurance of parking lot..irresponsible staff and management
Stayed 1 night in Dec 2023

6/10 Okay

Nigel

Liked: Cleanliness, staff & service
This was my second stay at La Breza, it is in a good location for what I wanted to do. Reception was fine, I did not book for breakfast as I knew its limitations. The room was large with very satisfactory beds. It was basic, there was no shelving for clothes as an example. The biggest issue was the weakness of the internet, several of the websites I tried to connect with would not do so as the internet was deemed by them to be unsafe, as indeed was my work computer which refused to connect.
Stayed 6 nights in Oct 2023

8/10 Good

Arturo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

LOURDES

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a big and clean room
Stayed 7 nights in Jul 2023

8/10 Good

Victor

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs improvement
Not adequate parking space for hotel guests. I requested change of beddings in the morning to come back at night that my room was just as i left it in the morning
Stayed 3 nights in Jul 2023

10/10 Excellent

Chona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service and warm hospitality
An old classic hotel which I love so much because it has a big space and old style of warm accomodation style. I am a traveller and nothing beats old hosting and big spaces rooms. Thank you for maintaining an excellent service.
Stayed 1 night in Feb 2023

8/10 Good

Naresh

Business traveler
Liked: Cleanliness, staff & service, room comfort
La Breza - convenient and friendly service.
Superb service all around. Friendly staff, prompt house keeping and room service. Overall condition of the hotel is aging, the wear and tell over years.
Stayed 13 nights in Jan 2023

10/10 Excellent

ROBERT

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Minerva

Stayed 1 night in Jun 2022
Response from La Breza Hotel on Jul 5, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place to be productive. Smooth check-in process.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from La Breza Hotel on Jan 28, 2021
Dear Sir/Mam, Thank you for rating La Breza Hotel! Your evaluation means a lot to us. We would like emphasize that we truly appreciate your effort in rating us, we will have this disseminated to our staff. If you have plans to stay in a hotel, please do consider La Breza Hotel. Once again our appreciation and gratitude.

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heart of QC
La Breza is next to ABS CBN and Quezon Ave MRT station
Stayed 4 nights in Feb 2020
Response from La breza Hotel on Mar 15, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing big room perfect hotel for. wedding preparation 😊😊😊😊😊😊😊
Stayed 1 night in Mar 2020
Response from La Breza Hotel on Mar 10, 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jimmy

Traveled with family
Disliked: Cleanliness
I stayed there for 1 night. The room was not properly cleaned, the dirt on the carpet is noticeable. The smell is not pleasant. Some of the fixtures are broken. The 2 bedroom suite is smaller than the 1 bedroom suite. The wifi is useless.
Stayed 1 night in Feb 2020
Response from La Breza Hotel on Mar 3, 2020
Thanks for staying with us. We appreciate your feedback.

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
staffs our helpf and kind, the room is ok however ours didn't have bidet and the carpet is dirty.
Stayed 1 night in Dec 2019
Response from La Breza Hotel on Jan 6, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

Stephanie Jeanne

Traveled with group
Liked: Cleanliness, staff & service, room comfort
An okay place
La Breza is an okay hotel if you're looking for a spacious room. It's amenities are decent. Breakfast was okay. Nothing wow. They have parking but it's almost always full. Overall, I would recommend La Breza if you're looking for a spacious room.
Stayed 1 night in Dec 2019
Response from La Breza Hotel on Jan 2, 2020
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Marie Caezanne

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dusty, Moldy and Dirty.
The hotel room itself was nice. It was spacious and we were assigned in a corner room but upon entering the room it reeks of mold and dirt. Our feet turned black because of the dusty floor and carpet. The curtains which I’m sure was supposed to be white was grayish in color. The beddings was nice and sheets were clean which is the only good thing about our room. The furnitures are outdated and the paints were peeling. There were stains on the headboard, on the sofa and on the carpet. Though the bathroom was spacious, the tub drain was broken. We had to call for housekeeping three times because we cannot drain the water. It took them 30 minutes before they went up our room and drain the bathtub. There was some sort of slip proof rug on the bathtub and when we remove it, the underside was full of molds. Also the front desk personnel was extremely rude. We had a booking for 2 adults and 3 children, we were supposed to receive free breakfast for 5 people. I even showed them the confirmation at hotels.com but they only gave us breakfast for 2 adults which was fine because the food was not spectacular anyway. The kids were so excited to swim on the pool but it was very dirty. The water on the jacuzzi was opaque because of dirt and it smells horrible. This hotel should invest on housekeeping and maintenance. We’ve been through a lot of hotels and this is by far the worst and dirtiest hotel we’ve ever been. Their two bedroom suite was cheap, price-wise and in general.
Stayed 1 night in Dec 2019

8/10 Good

Mary ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La breza hotel
Super comfortable ang pagstay namin sa la breza kasama ang aking pamilya... till nextym po
Stayed 1 night in Nov 2019
Response from La Breza Hotel on Dec 13, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities
Unique? I dont care about the uniqueness of the hotel property, the thing that i don't like is the hotel house rule, that my guests cannot stay longer. Only hotel that ive stay with a curfew.
Stayed 1 night in Jun 2019

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com said free breakfast was for 4 but was only given 2 by the hotel.
Stayed 1 night in Jun 2019

6/10 Okay

Aaron

Disliked: Cleanliness, property conditions & facilities
Frustrating, run down, but eventually bearable
Breakfast was advertised as included for 4 people but upon checkin they said it is for 2 only even after being shown the still current and active listings. The first room had no wifi signal so after hours of trying to connect our devices with 4 different staff, they finally agreed to move us to a room with 2 bars of signal however the internet was then only 0.5mbps up and down so it is too slow to even use... There is no 4G only 3G so you can’t even rely on that as a backup. The fridge in the first room didn’t work. The fridge in the second room was ok. The bathrooms are poorly grouted and badly maintained with broken and missing fittings, holes in the walls etc. One light switch didn’t work so we had to undo 2 light bulbs to turn the lights off for the night. The pool area needs maintenance and repairs. The hot tub jets don’t work and all the timber deck is rotten and broken and tiles are lose and wobbly. There are no do not disturb signs in the rooms, we had to call and ask for one. Charge php60 for additional pillows and php100 for a blanket however provided a sheet only. Eventually they waived these fees. No “Welcome books” in the rooms to explain anything or even room service menus or information. For such a large hotel in a busy area it seems strange that it is so poorly organised and managed. The supervisor told staff she had spoken to us to sort out issues around the included breakfast, however this was not true. Eventually provided 4.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from La Breza Hotel on May 27, 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Apr 2019

8/10 Good

Ryanliz

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first time in Phillippines and stay at La Breza Hotel. I love everything about the hotel from the staff, the room service and the cleanliness. I will back here one day.
Stayed 2 nights in Mar 2019
Response from La Breza Hotel on Apr 3, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

DANCEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the venue for our seminar has no access for gender necessities, we have to go down or go up just to use the comfort rooms
Stayed 2 nights in Mar 2019
Response from La Breza Hotel on May 3, 2019
We will address this directly

6/10 Okay

Ronald

Liked: Staff & service
Disliked: Property conditions & facilities
American in paridise
The staff was kind and friendly, the place on a whole lacks general maintenance, non sucured WiFi needs to be upgraded, dinning staff very good and clean as the dining room, pool towels should be offered and a chemical chart on when tested and bacteria levels should be visible, hot tub part was not circulated and seemed stagnant
Stayed 4 nights in Feb 2019
Response from La Breza Hotel on Feb 16, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience except that the carpet has a bad smell. When you enter the hotel room the first thing you’ll smell is the bad scent coming from the carpet. I hope they will Do something about it.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Stayed 2 nights in Dec 2018

6/10 Okay

Isaac

Breakfast misleading
We register 4 pax to stay but only breakfast available for 2 pax only. We need to pay extra and its expensive
Stayed 9 nights in Nov 2018

10/10 Excellent

mohd shafie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

گینف

Liked: Cleanliness, property conditions & facilities, room comfort
Very accessible
Overall good stay for a couple of days. Accessible to everything that you need spa mall train night life etc
Stayed 1 night in Oct 2018
Response from La Breza Hotel on Oct 24, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

JAY J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hidden gem in QC
location is great. close to everything. room is big , service is great.
Stayed 3 nights in Aug 2018
Response from Maica on Oct 16, 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
I loved our stay, the room was very clean and the staff were awesome.
Stayed 1 night in Aug 2018
Response from La Breza Hotel on Oct 1, 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveler

Stayed 7 nights in Sep 2018

8/10 Good

Maria, Washington State

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating and friendly staff😊most especially the food servers. Staff at the front desk equally friendly and courteous😊
Stayed 2 nights in Aug 2018
Response from La breza Hotel on Sep 8, 2018
Thank you for your kind words. Hope to see you again!

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not Clean!!!
I stayed in La Breza due to its location that is so near to ABS-CBN. Checkin is quick, also come with a welcome drink, my room is on the 7th floor and the initial feeling is not bad. I returned from dinner and then trying to have a shower and i've found there are small cockroaches running around the bathroom. I immediately call the room service to change the room, and yes i've got the room changed in 30mins and the 2nd room is fine, but this wasn't a nice experience. Breakfast is nice with this hotel. It's more expensive that the same grade of hotels in the neighbourhood and i really expect the condition to be better. I really cannot say i enjoy the stay and will not choose this hotel again.
Stayed 1 night in Aug 2018
Response from Cristina on Oct 5, 2018
Hi! Thank you for staying with us. We will address this directly.

10/10 Excellent

Jim, Long Island N.Y.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were great. The beds were more firm than I like but the a.c. work just fine. It is a nice place in the heart of Manila.
Stayed 3 nights in Jul 2018
Response from Christine on Aug 16, 2018
Hi Jim! Glad you enjoyed your stay with us. Thank you and we hope to see you again next time.

6/10 Okay

John

Liked: Cleanliness
Rooms clean but small. No parking available. Strange fees apply for linen and sheets.
Stayed 1 night in Jun 2018
Response from Christine on Aug 18, 2018
Hi John, thank you for staying with us. Our studio rooms are actually bigger than most of the hotels nearby (36sqm). We are sorry if it did not meet your expectations. With regards to the linens, yes, fee's apply if they are damaged. Thank you!

4/10 Poor

James

Very unsatisfied with hotels breakfast restaurant
Horrible experience with breakfast area. I found a piece of metal, also the milk was kept out warm for the cereal and not refrigerated and the employee also refilled the warm bottle of milk with new milk which made it worse for somebody to get sick not a good experience because they say free breakfast however I was only offered two choices out of the whole menu for being an American tourist
Stayed 2 nights in May 2018

6/10 Okay

Daniel

Liked: Cleanliness, staff & service