First thing first: The property listing says, "4 beds, sleeps 18". Once I booked for 16 people, the owner messaged me they could only accommodate 12 people max, and an extra payment is required if more than 12 !! Luckily one family didn't join, so we were just 12.
Checkin was easy. House looked fantastic at first glance until we discovered the poor maintenance and missing basic amenities.
Positive: It's a massive house with a lot of space and an excellent hammock in the yard, overlooking the waters. The location is quiet.
Pain points:
1. Lot of aircons; however, most of them are older, and 3 of them were not working but just the aircon fans (including in master bedroom)
2. Just a handwash provided for the toilet - no shower gel
3. Lot of dust in the wardrobes, rails, sofa looked older and a lot of dust.
4. Flies everywhere, literally hundreds of them. We had to spray
5. BBQ - unusable due to dirt and griminess. The tray full of old used oil
6. No Dishwasher tablets (owner just apologised when asked about it). Broom - there wasn't any, even though they mentioned it's there.
7. Leaking fridge - like every half an hour, we have to wipe the water off the floor! Apparently, they know about it, as we found the wet mop with cleaning basket just next to it when we checked in
Overall, we think the maintenance and cleanliness didn't justice to the massive house. The owner should have been more professional in maintenance and cleaning.