Superior Suite | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Reviews of Cargo88 Hotel

4 out of 5
Cargo88 Hotel
Corner Great East & Thabo Mbeki Road, Lusaka, Lusaka Province

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 2 out of 14 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christabel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its clean and soooooo classy. Top tier.
Stayed 3 nights in Mar 2024
Response from GM on Apr 1, 2024
Dear Christabel, Thank you for your kind words about our property during your stay! We are glad you enjoyed all cargo 88 had to offer. We hope to welcome you back again soon!Warm regards, Federica CasilliGeneral Manager

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is new property and very well designed. The standard rooms are a bit small. The next step up is good. Hoping they can keep up the maintenance.
Stayed 6 nights in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Kevin,Thank you for taking the time to share your feedback regarding your recent stay at our property. We greatly appreciate your kind words about our well-designed new property.We understand that the size of our standard rooms may be perceived as smaller than expected. We appreciate your feedback and take it into consideration as we continuously evaluate and refine our offerings to meet the diverse needs of our guests.We are glad to hear that you found the next room category to be satisfactory. We strive to provide a variety of room options to accommodate different preferences.Maintenance is a top priority for us, and we are committed to ensuring that our property is well-maintained at all times. Your comment reinforces the importance of maintaining our high standards, and we thank you for bringing it to our attention. We constantly monitor and address any maintenance issues promptly to provide a comfortable and enjoyable experience for all our guests.Thank you once again for your valuable feedback. We look forward to welcoming you back in the future and providing you with an even better experience.Warm regards,Federica CasilliGeneral Manager

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredibly warm, kind and helpful.
Stayed 4 nights in Mar 2024
Response from GM on Apr 1, 2024
Dear Olivia, Thank you for your kind words about our staff. We strive to give the best customer service to every one of our guests! We hope to welcome you back soon at our property. Kind regards, Federica CasilliGeneral Manager

10/10 Excellent

Malama, Royersford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with a very unique design concept. Excellent innovation at full display. Just loved how the reception area eases into the Bar and dinning area. The one thing that I didn't like for the Room with the Balcony was noises from the metal roof from even slight rain drops.
Stayed 2 nights in Jan 2024
Response from GM on Mar 13, 2024
Dear Malama,Thank you for your kind words and feedback! We're thrilled to hear that you appreciated our unique design concept and enjoyed the seamless transition from the reception area to the bar and dining area. We apologize for any inconvenience caused by noise from the metal roof during rain showers in the room with the balcony. Your feedback is valuable to us, and we will certainly look into ways to address this issue to ensure a more peaceful stay for our guests in the future. We hope to have the opportunity to welcome you back for another enjoyable experience.Kind regards,General Manager

10/10 Excellent

Zenga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Zenga

Stayed 4 nights in Dec 2023
Response from GM on Mar 13, 2024
Dead Zenga, Thank you for the 5/5 rating during your stay! We hope to welcome you back soon! Kind regards,General Manager

10/10 Excellent

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish modern hotel
Cargo88 is a brand new hotel located steps from East Park Mall. It felt very similar to the 3 and 4 star hotels I often stay in when traveling for work in the U.S. Staff were very friendly, my room was comfortable, and there were lots of good dining and retail options within walking distance. There’s nothing about it that feels particularly Zambian, so if you’re looking for local color it’s best to stay elsewhere, but it’s a great base of operations for a longer trip.
Stayed 6 nights in Nov 2023
Response from Cargo88N on Dec 19, 2023
Hi Colin! Thank you for taking the time to review your stay with us at Cargo 88! We are delighted that you enjoyed your stay - and that the location, particularly in respect of the great dining and retail offerings of East Park Mall, the centre we’re located in! With regard to the Zambian feeling, we would politely disagree. We worked very hard with local artisans and artists to showcase their take on modern, urban Africa - and virtually all of the fixtures and artwork within the public areas of the hotel are a result of those partnerships. Granted it may not be typically what is expected, but there is much to be enjoyed about Zambia’s city landscape and urban culture, and we do hope that we have translated some of that into the hotel. We do hope that you will be back to stay with us soon - and until then, very best wishes from us all at Cargo 88!

8/10 Good

Angeth Acol De

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Cargo88N on Dec 19, 2023
Thank your for sharing a rating of your stay with us at Cargo 88!

10/10 Excellent

kapasa

Liked: Cleanliness, staff & service, property conditions & facilities
Best stay and manager Alexandria was always accountable
Stayed 9 nights in Nov 2023
Response from GM on Nov 30, 2023
Thank you, Kapasa, for taking the time to review your stay with us at Cargo88 Hotel. We are delighted to hear that it was the best - and we certainly look forward to being able to welcome you back in the future!

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ベルマンが全員の利用客の顔を覚えており適切な挨拶やサービスを提供してくれる。スタイリッシュなデザインで、掃除も行き届いており虫が出ない、空調が保たれているところがよい。ただしスタンダードな部屋には机がなくビジネスパーソンの長期滞在には不向きかもしれない。
Stayed 6 nights in Mar 2024
Response from GM on Apr 2, 2024
Dear Guest, Thank you for your kind review. We are thrilled to hear that our bellman provided excellent service and made you feel welcomed during your stay. Customer satisfaction is our top priority, and we are delighted that our staff's attention to detail left a positive impression.We appreciate your compliments on the stylish design, cleanliness, insect-free environment, and effective air-conditioning. These are all aspects we prioritize to ensure a comfortable and enjoyable experience for our guests.While our standard rooms may not have desks, we offer alternative workspaces within the hotel premises for guests who require them. We understand that business travelers may have specific needs, and we are always willing to accommodate those requirements to make their stay as productive and comfortable as possible.Your feedback regarding long-term stays for business people is valuable, and we will take it into consideration as we continue to improve our offerings and facilities.We thank you once again for your positive review, and we hope for the opportunity to welcome you back in the future to provide an even better experience.Best regards,Federica CasilliGeneral Manager