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Reviews of La Place Sarovar Portico, Lucknow

3 out of 5
La Place Sarovar Portico, Lucknow
6 Shahnajaf Road, Lucknow, Uttar Pradesh

Reviews

8.0

Very Good

Rating 10 - Excellent. 17 out of 52 reviews" "
Rating 8 - Good. 23 out of 52 reviews" "
Rating 6 - Okay. 6 out of 52 reviews" "
Rating 4 - Poor. 5 out of 52 reviews" "
Rating 2 - Terrible. 1 out of 52 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

TAIZUN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in the heart of the city well maintained and easy to access areas around
Stayed 2 nights in Jan 2024

10/10 Excellent

Prateek, Varanasi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is at a prime location. Clean and beautiful rooms with good amenities.
Stayed 1 night in Dec 2022

8/10 Good

Gautam

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2022

6/10 Okay

Sachin

Traveled with family
Liked: Cleanliness, staff & service
Average stay!
The location of the hotel is good and the staff is courteous and friendly. Although the stay was average because of couple of reasons - there was hardly any hot water for bath, it was always lukewarm and secondly on one night, the ACs were not working and we all had terrible sleep. The queen size bed for a couple with a kid is absolutely a no go!
Stayed 3 nights in Feb 2021

6/10 Okay

SHAILENDRA SJB

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town. Quiet location.
Stayed 5 nights in Feb 2020

8/10 Good

Robert E

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel, but you need to be careful with staff.
This is a great hotel. Unfortunately, the front desk staff cannot be trusted. They blatantly tried to rip me off while checking out. I arranged a late checkout for an extra cost. I needed to vacate the room by 6:00 PM. I did so, at approximately 5:50 PM. I turned in the key to the front desk staff and informed them that I would be in the restaurant, and that they should prepare my bill. In the restaurant, I had a feeling that I should be careful to document that I left the room before 6:00 PM, so I took a picture at 5:58 PM in the restaurant with my iPhone. When I went back to the front desk to pay my bill, the front desk staff was argumentative, and tried to claim that I checked out after 6:00 PM and wanted to charge me the full day's rate for the room. I contested this and showed them the picture from the restaurant with the time stamp, and the front desk staff give up — they knew I had caught them.
Stayed 1 night in Jan 2020

8/10 Good

MUNEESH

Liked: Staff & service
NICE LOCATION.. that's about it !
just fine.. nothing great about this property ...
Stayed 1 night in May 2019

8/10 Good

Shavlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Ankur Sinha on Apr 13, 2019
Dear Valued Guest, Thank you for your positive feedback. We are glad that the team made your stay comfortable. Your encouraging feedbacks will help us do better. We look forward to welcome you back soon. Warm Regards Ankur Sinha Front Office manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Very good location and staff were courteous.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel close to everything
It was a nice clean hotel with food available all the time. They even have an early packed breakfast option (we used for the day we were flying out early morning). The staff was helpful. Things that could have been better - the food which wasn't bad but I expected better. One thing which was a little annoying was that since the hotel was on a busy street, taking the car out was really hard during rush hour and the hotel guard who was present didn't help.
Stayed 3 nights in Sep 2018

10/10 Excellent

Gyanendra Nath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel and value for money!
It was great to receive hospitality and willingness to make clients happy. Breakfast offer is excellent. It is located in a shopping area and it may be one of the best hotels in Lucknow. However, wifi connection needs improvement.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for business stay
Nice hotel. Wonderful staff. Good breakfast buffet. Comfortable bed. Convenient location. Hotel would be first rate with a pool and a gym!
Stayed 10 nights in Jul 2018

10/10 Excellent

amit bhoir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hospitality experience
One of the best hospitality experience i have had in all of my journeys thru out the world.I felt amazingly welcomed from the point i entered into the hotel.Front office to Housekeeping staff everyone were pleasant, helpful ,courteous. Hotel is been maintained extremely well.its ambiance, decor everything was appealing. It is centrally located in a way that malls restaurants everything's at a walking distance.Thanks to the wonderful hospitality.
Stayed 1 night in May 2018

10/10 Excellent

Woman Traveller, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff of the hotel is extremely helpful and at the same time professional. As a woman traveller I recommend this hotel.
Stayed 1 night in Apr 2018

10/10 Excellent

jayanti, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in the heart of the city
Very friendly staff.. Would recommend the hotel to my friends. Very safe
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Srinivasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hotel in a Nice Location
Very nice hotel. Rooms are clean and spacious. Excellent staff. Will recommend to friends.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very accomodative - giving us late check in. We were there on a sad occassion, they made the stay comfortable.

6/10 Okay

Debo, Many

Liked: Cleanliness, room comfort
Hotel for tourists- not for business travelers
I traveled to Lucknow for business. My job requires good wifi connection and a basic business centre. My main disappointment was their terrible wifi connectivity. Although they claimed to have fast wifi. After I checked in, I could not find any wifi in my room, I had to actually carry my laptop to different rooms, in different floors, to find wifi connectivity. I did find a room with connectivity finally but the wifi kept fluctuating during my five day stay. It was a struggle to do international conference calls and I had to finally resort to ISD calls. I also found the front desk to be understaffed, particularly during the evenings and with check in rush. It caused unnecessary delays. I generally found staff to be polite and helpful within their means. I found this hotel to be ideal for families who can afford mid-range rooms. Not suitable for high flying professionals.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
helpful and courteous staff

10/10 Excellent

Philip, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Great place wonderful staff

10/10 Excellent

Wolfie, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy European-style hotel
I really enjoyed my stay here. The staff were very polite and helpful, the whole hotel was very clean, the location was very good. The wifi in the room was reliable. The room service was always very quick. There is a very good all-you-can-eat grill restaurant on the roof and another menu restaurant off the lobby.

10/10 Excellent

mr, delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very conveniently located. Amiable staff.

4/10 Poor

Drsvaid, New Delhi

Disliked: Property conditions & facilities
Great location but urgent need of refurbishment
This was my 3rd stay in this hotel. But this time the hotel was many notches below its previous experiences - a few years back. It urgently requires refurbishment and upgrade of its maintenance. The food was as good as ever though.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
money Vs hotel
It is worth of money spent.

8/10 Good

Verified traveler

8/10 Good

Benjamin, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Benjamin, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent business hotel
Have always enjoyed my stay at this hotel. Ever since i have been travelling to lucknow, Le Place has been my favourite hotel not only for the excellent facilities but also for been strategically located very close to the shopping areas. Excellent food in house and a wide variety of local flavours available around the hotel.

4/10 Poor

kvs2406, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location...
The location is good and right in Hazratganj near all the shopping and restaurants. But the hotel is quite old and urgently needs renovation. The rooms need to be cleaned better. The towels smell of chemicals. The breakfast spread though large contained average food. The FOJ was not so fresh. The people at the reception weren't so friendly either. All in all, worth the location but avoidable otherwise.

8/10 Good

UPENDRA, GUJARAT ANAND.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FEEL LIKE HOMELY ATMOSPHERE.

8/10 Good

ABHAY, MAHARASHTRA

Liked: Cleanliness, staff & service, room comfort
Nice hotel,close to market place.
Check-in was good,on duty staff was courteous.Room service was little bit slow.

8/10 Good

Don, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable hotel
Overall this hotel was nice. The building is in a good location and the rooms are comfortable and quiet. Staff are nice and helpful. Reasonable room rates. The one problem area is cafeteria/dining room. The upholstery was dirty but more importantly the food was on the expensive side but was substandard for a nicer hotel. The breakfast buffet items such as french toast, omelettes and hash browns were just not very well prepared. There is one toaster and it doesn't work very well and the fresh fruit was not ripe. The dinner buffet consisted of a lot of noodle and pasta dishes that are fairly cheap to prepare. The deserts were very commercial. The strawberry cheesecakes were more like jello and the chocolate cake was like a supermarket. I do not believe this is the chef's fault it just seemed the hotel wanted to be as frugal as possible with the buffets.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
graet location
ok

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Great Location with Avg. service and infrastructur
Very disappointed with my decision to book this hotel. Informed the hotel for late check in still had to wait for an hour to get the room. The bathroom fittings are of poor quality and the breakfast served stale juice. Its a shame to call it a star hotel.

8/10 Good

INDU, HYDERABAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COMFY BEDS
VERY COMFORTABLE

10/10 Excellent

A Banerjee, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Attentive service, good restaurant, good location.

8/10 Good

R.P.ARYA, SURAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COFORTABLE STAY AT LA PLACE SAROVAR PORTICO LUCKNO
IT WAS NICE STAYING,SATISFACTORY BY ALL MEANS,ONLY SOMETIMES APPROACH IS TROUBLESOME BECAUSE OF A NEARBY FAMOUS SCHOOL

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
It was good staying there as it was in mid of city, room service was exellent I can give 9 out of 10

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
ok, nothing special
Room was reasonably ok, aircon worked though it was noisy. Food for breakfast was pretty good, main criticism was the guy who insistently woke us up by continuously knowcking on our door to make money from laundry from us, and man aged to ruin our frien'ds sari whcih she was due to wear at a wedding.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly oasis in India
This clean, friendly affordable hotel on a side street off downtown Lucknow India is a surprising jewel. The staff is attentive and constantly willing to please. The room service is prompt and the food well prpared and tasty. The rooms while not large are definitely up to American and European standards with marble flooring, comfortable beds, a touch of old world styling and clean moderm bathrooms. It is not a large hotel so it can offer personal services not always available at larger hotels.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ECELLENT HOTEL
FANTASTIC STAY. LOCATION & SURROUNDINGS ARE THE BEST OF LUCKNOW.

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service Again
This is my second stay at La Place Sarovar Portico -and they were great. The rooms are large and very clean, and the staff helpful but not too "in your face". Only two criticisms, both to do with room service - I had a meal where the chicken wasn't cooked properly, and a meal where they delivered the wrong dish - in the second case it was a poor phone connection plus my non-Indian accent that caused the problem. On both occasions they fixed the problem straight away. I will be staying there next time I am in Lucknow

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This was a really great hotel. Excelent service, NIce rooms, very clean and quiet. The buffet breakfast was the best we had in India. The hotel is also in a pretty good location. Althou it is not that close to the tourist sights, it is only a short walk from the main shopping/dining street in the new town centre. This next part is no reflection on the hotel: Be wary if you are female and travelling to Lucknow (or get ready for it if you are going there with your wife) as the attention and treatment given to females here is horrendous. And this was the last stop of our month-long trip and by then we though we were used to it. Men will stop and stare grotesquely and foreign females here, even if they are dressed conservatively.

8/10 Good

SAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Like Other Sarovar Portico Hotels
My expectation with this hotel was quite high as i have stayed in Sarovar Portico hotels in other parts of India. Its an average and clean hotel for business trip located in Hazratgunj area in Lucknow.

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness
not bad

2/10 Terrible

Kanu, Corona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Good service.excellent breakfast.tidy room.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sarovar portico lucknow
The hotel is good if you want to stay at the hotspot location of Hazratganj. But for the business traveller it's biggest shortcoming is it's location which is far away from the Airport. Apart from Room service problems, the hotel is quite good but little expensive. Ideal Tariff for such hotel should be at least 10 % down from the prevailing tariffs.