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The stay was good, bathrooms need a slight upgrade, staff was friendly and hotel is clean. Only downside to my stay was check in and the hour wait I had to get my room.
Rooms were not as luxurious as I thought expected and staff seemed rather busy and stressed but the lounge areas , gym , hot tub and restaurant are fantastic.
Patricia
Stayed 1 night in Jan 2024
10/10 Excellent
David
Traveled with partner
May 18, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The shower pressure was not great. The spigot needs fixed. Customer service was great though. Everything but the shower was fantastic.
The Westin is conveniently located near the Long Beach Convention Center. The restaurant food was great and there was a mini grocery for snacks with lots of options.
A unique hotel in great location for airport and gaslamp
Quarter. Staff were outstanding, polite and helpful.
Breakfast waiter provided great guidance on a short trip to Tiguana - really helpful and stopped us getting exploited.
Spent my 50th here. A group of us came from Canada. The staff was super amazing and the rooms and hotel were very clean and nice.
Tina
Stayed 2 nights in Dec 2023
10/10 Excellent
Ruby
Traveled with family and small children
Mar 24, 2024
Liked: Amenities
Check in was smooth and Tiffani was very friendly and helpful. We stayed overnight after disembarking from our cruise. Close to the terminal and nice central area for Long Beach. Room and facilities were clean.
What an amazing place to getaway. This place was beautiful. The food was delicious the service was impressive and the room was beautiful with the best view ever. If I ever return this will be my first choice. Thanks WESTIN
We went to a show at the Long Beach theater, and it was super convenient that it was right across the street, other than that The property was beautiful, very clean, and all of the stuff we came across was super friendly and helpful! Will definitely stay there again