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Reviews of Royal Inn Motel Long Beach

2 out of 5
Royal Inn Motel Long Beach
2040 E Anaheim St, Long Beach, CA

Reviews

6.0
Rating 10 - Excellent. 66 out of 497 reviews" "
Rating 8 - Good. 121 out of 497 reviews" "
Rating 6 - Okay. 119 out of 497 reviews" "
Rating 4 - Poor. 87 out of 497 reviews" "
Rating 2 - Terrible. 104 out of 497 reviews" "

6.4/10

Cleanliness

6.0/10

Staff & service

4.4/10

Amenities

6.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Phillip

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

DENNIS

Business traveler
Disliked: Cleanliness, property conditions & facilities
Blood on the curtains
Blood on the walls and curtains. Gang tagging on walls and mirrors. Room 211 smells like cigarettes. Only thing possitive was that the beds and sheets are comfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value in Long Beach
Good Motel. Great neighborhood.
Stayed 2 nights in Oct 2023

8/10 Good

Mauricio

Stayed 1 night in Aug 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atcha hai
very clean, bug free, nice neighborhood
Stayed 3 nights in Aug 2023

2/10 Terrible

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

2/10 Terrible

Tyler

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Gunshots at night, stinky dirty rooms, I never review but I want to save people from booking this place. Avoid at all costs. This area has gone downhill quite a bit since COVID.
Stayed 3 nights in Apr 2023

8/10 Good

Jason

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet area and easy check in.
Stayed 2 nights in Apr 2023

10/10 Excellent

Robert

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This.was an amazimg epere xperwñ
Stayed 1 night in Mar 2023

4/10 Poor

Alexandria

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was cheap but definitely didn’t feel clean. The room was non smoking but smelled like cigarettes. The walls and ceiling was dirty. And both doors looked damaged. Was not nice at all
Stayed 1 night in Jul 2022

4/10 Poor

MELIBEA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
$20 deposit cash only when sign says on window major credit cards accepted. Non smoking room but smells like smoke. Room needs a major deep clean. Water leaking from the mini fridge. Not worth for the price I paid.
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from this place. The people behind the counter are the most unprofessional and rude. The lady was very standoff ish, demanded payment, and was arguing over every little thing...stay away from this place at all cost
Stayed 1 night in Aug 2021

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

The hotel was basic. It smelled bad. The carpet was sticky. I would not if I were you...
Stayed 2 nights in May 2021

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Service was ok. House keeping didn’t do much, just changed our bathroom trash can. Carpet is very dirty to the point where you can’t walk around barefoot without your feet turning black. Room smelled like smoke upon arrival and departure and we purchased a non smoking room. Area is a little sketchy as well.
Stayed 2 nights in Aug 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never even checked in, I couldn’t understand anything the guy was
Stayed 1 night in Jul 2020

4/10 Poor

Elena

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dumpbin the worst neighborhood. Homeless people everywhere, filthy streets, nowhere to park on streets and very limited parking on property. People live here. It's not a hotel, it's a shelter. It was so bad I asked for a refund and they refused so I never checked. I just left and found a room elsewhere. I can't believe this happened through Expedia. Research your listings or lose customers.
Stayed 1 night in Jan 2020

4/10 Poor

Sandy

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was ok, for our purpose for the stay. Area not so good...kinda of scary. Price is high for lack of service, amenities (none - no breakfast... wifi is spotty.... nothing else) .. sign-in was through a window. Only staff was a lady who was looking up-keeping the rooms (poorly done .. beds not made, have to go down to gel more towel & toiletries "through the window". Would not recommend...surprise it is on Expedia (hoping better screening process).
Stayed 3 nights in Dec 2019

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sirry about that last review, it was for the wtong hotel. We love it here.
Stayed 4 nights in Nov 2019

2/10 Terrible

EXPEDIA

Liked: Cleanliness
Disliked: Staff & service
The lafy that works there is a mean, unpleasent, unfriendly bi**h! We usef to stay yhere alot but because of her overall attitude we will NEVER go back, even if it was the only hotel in the state snd we would have to sleep on the streets. I would rather sleep on the streets on a bed of broken glass than deal with that lady.
Stayed 3 nights in Dec 2019

2/10 Terrible

Anya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Cesar

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

2/10 Terrible

Adriana

Disliked: Staff & service, property conditions & facilities, room comfort
Did.not like the neighborhood. I have kids and the tv was left with an inappropriate channel on.
Stayed 1 night in Sep 2019

10/10 Excellent

Sonny

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

2/10 Terrible

Kevin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2019

6/10 Okay

emmie

Traveled with family
Stayed 1 night in Aug 2019

4/10 Poor

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this place
Toilet paper was wet. Shower was leaking. When I told the front desk about the wet toilet paper. All he said that’s not good. And rolled out all the wet paper. Bed sheets were also stained
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities
Rented a room for a friend, who was recently left homeless and needed a place to stay. He requested a late checkout (Noon), which they agreed to. In the morning, however, they started ringing his phone at 10:30 while he was in the bathroom dealing with a stomach ailment, and they would not stop calling. They then started shouting through the door at 11 am that he had to get out, or they would call the police for not exiting in a timely manner. I called them on his behalf to try and explain the situation (asking them to honor the late checkout) and they just yelled at me over the phone, as well, never actually listening. They kept saying "not scamming me" or something, and then said "if he's not out in 5 minutes, we call the police." While the language barrier may have played into this situation (and I can certainly empathize with them; being immigrants running a business in a low-rent district, they probably have had people 'scam' them or at least be very disagreeable), but their own lack of empathy was evident. They refused to return the deposit, too, over the 5 minute delay, despite having agreed to a late checkout before. There are better places in Long Beach for cheap (including the Ruby Motel just down the street, which we put our friend up in while we've been trying to find him a more permanent housing situation), so I would not recommend.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel Hell
First impression, there is little parking and it’s very tight. As I checked in, I was told to give them $10 cash. Once in the room it reaked of cigarette smoke. The carpets were sticky and never cleaned, covered in burn holes. The refrigerator was making a loud clunky noise, and the microwave on top of it was rusted and broken. The sink in the bathroom had type of pressure, and it was way too much. The shower was decent but I didn’t dare go in barefoot. The rules in the bathroom are way too slippery and I almost broke my neck several times. The towels they provided were dirty and looked like they were re-folded but never changed; I used my own. The air vent in the bathroom was disgusting as well. The tv was old and terrible, and the bed and pillows were god awful. The only decent part as the AC. On our second night there, we heard muffled screams coming from the other room. The kind that sound like someone has been kidnapped. We got up and left. This place is a hell hole and I don’t even know why it’s open or an option with Hotels.com
Stayed 2 nights in Aug 2019

2/10 Terrible

Albert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a ghetto motel! Drug dealers, prostitutes and im not exaggerating! We didn’t stay, we changed our hotel!
Stayed 2 nights in Aug 2019

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun filled weekend
Friendly family staff. Clean. Nice neighborhood close to the beach. I rented a bike and it was great. Great for budget conscious people.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cozy and fitted my needs. The one thing that was a disappointment was parking, not enough.
Stayed 1 night in Aug 2019

6/10 Okay

Ernest

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was pleasant, dangerous 😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑people live there, someone almost got robbed.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It meets the standards for a 2-star hotel, nothing much more to say beyond that.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

2/10 Terrible

Abdallah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Stayed 4 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in May 2019

4/10 Poor

Gabriela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Big surprise
The cleanliness and comfort of the room is surprising based on the appearance of the neighborhood and outside appearance of this motel. I recognize my bias, but the “office” for this motel seems more fitting for a by-the-hour hotel. I am happy to return when i come to Long Beach again.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Stayed 25 nights in Mar 2019