All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1312 out of 2270 reviews" "
10 - Excellent
1,312
Rating 8 - Good. 506 out of 2270 reviews" "
8 - Good
506
Rating 6 - Okay. 202 out of 2270 reviews" "
6 - Okay
202
Rating 4 - Poor. 132 out of 2270 reviews" "
4 - Poor
132
Rating 2 - Terrible. 118 out of 2270 reviews" "
2 - Terrible
118
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
Melanie
May 25, 2024
Liked: Staff & service
Melanie
Stayed 3 nights in May 2024
Response from Hotel Guest Relations Team on May 26, 2024
Dear Melanie, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Kindest regards,Hotel Guest Relations Team
Response from Hotel Guest Relations Team on May 26, 2024
Dear Kim, Thank you for sharing your rating with us! We're thrilled you had such a wonderful time at Los Angeles Airport Marriott. We can't wait to welcome you back again for another exceptional experience!Kindest regards,Hotel Guest Relations Team
Response from Hotel Guest Relations Team on May 23, 2024
Dear Jacqueline, Being a part of your wonderful stay is the greatest compliment, and we are delighted you enjoyed so much about your time with us. Thank you for choosing Los Angeles Airport Marriott and for your kind review. We look forward to welcoming you back the next time you are in the area.Kindest regards,Hotel Guest Relations Team
8/10 Good
William
Traveled with partner
May 21, 2024
Liked: Cleanliness, staff & service, amenities
Hotel was close to airport, comfy beds and just what we needed during our 1 night layover in LA. It is somewhat dated and they need more staff checking people in the evening but overall good experience. didn't have a chance to check out the surrounding area for stuff but if you need a quiet comfy place to crash for a night, this was it.
William
Stayed 1 night in May 2024
Response from Hotel Guest Relations Team on May 22, 2024
Dear William, Thank you for choosing Los Angeles Airport Marriott and for your terrific review. We're pleased to read that our hotel provided the comfort and convenience you needed during your layover. We appreciate your feedback regarding the need for more staff during evening check-ins and acknowledge your observation about the dated decor. Rest assured, we're continuously striving to enhance our services. While you didn't explore the surrounding area, we hope to welcome you back for another peaceful stay at our hotel.Kindest regards,Hotel Guest Relations Team
Response from Hotel Guest Relations Team on May 22, 2024
Dear Sharon, Your generous rating made our day! We are dedicated to providing every guest with a great experience at Los Angeles Airport Marriott, and we appreciate you taking the time to leave your feedback. We hope to see you again soon.Kindest regards,Hotel Guest Relations Team
Refrigerator not cooling well. Shower room not clean enough, there's still hair on the floor.
Edward
Stayed 1 night in May 2024
Response from Hotel Guest Relations Team on May 19, 2024
Dear Edward, Thank you for your valuable feedback. We're sorry to learn about the issues you encountered during your stay. Your satisfaction is our priority, and we apologize for any inconvenience caused by the maintenance and cleanliness issues in your room. Rest assured, we'll address these concerns promptly to ensure a more enjoyable experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to exceed your expectations on your next visit to Los Angeles Airport Marriott.Kindest regards,Hotel Guest Relations Team
4/10 Poor
Dave
May 17, 2024
Multiple problems
Dave
Stayed 3 nights in May 2024
Response from Hotel Guest Relations Team on May 17, 2024
Dear Dave, We regret that your stay with us didn't meet your expectations, and we wish we had the chance to address your concerns during your visit. Our team strives to deliver exceptional service, aiming to surpass our guests' expectations each time. Regrettably, we fell short on this occasion and apologize for any issues that may have affected your experience. We hope to have another opportunity to welcome you back for the outstanding stay you deserve.Kindest regards,Hotel Guest Relations Team
Response from Hotel Guest Relations Team on May 17, 2024
Dear Maria, Thank you for your glowing review! We're thrilled you had a wonderful experience during your stay with us. Providing exceptional service and ensuring our guests feel comfortable and well-cared for are our top priorities, and we're delighted that our staff exceeded your expectations. Your satisfaction is our greatest reward, and we can't wait to welcome you back to Los Angeles Airport Marriott for another enjoyable visit.Kindest regards,Hotel Guest Relations Team
8/10 Good
LEE MAN CHEONG, Longmont
Business traveler
May 14, 2024
Convenient location
LEE MAN CHEONG
Stayed 1 night in May 2024
Response from Hotel Guest Relations Team on May 15, 2024
Dear LEE MAN CHEONG, Thank you for staying with us and for sharing your comments. We're delighted you enjoyed your stay and found our location suitable. We strive to offer convenient and accessible accommodations for our guests, and we're glad you had a positive experience. Thank you for choosing Los Angeles Airport Marriott, and we look forward to welcoming you back.Kindest regards,Hotel Guest Relations Team
Parking is too expensive. Rest everything was amazing
Harsimrat
Stayed 2 nights in May 2024
Response from Hotel Guest Relations Team on May 10, 2024
Dear Harsimrat, We're delighted to hear you had a fantastic experience at Los Angeles Airport Marriott! While we strive to provide exceptional service in all aspects, we apologize for any inconvenience regarding parking fees. Your feedback is invaluable as we continuously work to enhance our guests' experience. We hope to welcome you back soon for another memorable stay!Kindest regards,Hotel Guest Relations Team
Response from Hotel Guest Relations Team on May 10, 2024
Dear Samir, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Los Angeles Airport Marriott. Thanks for choosing us for your time in the city; we hope to see you again soon.Kindest regards,Hotel Guest Relations Team
Ery ni e servi e and hitel staff .ade things easy and very helpful the lo ation is convenient to drive to anywhere you want to go the rooms need some more attention over all stay was good.
samir
Stayed 4 nights in May 2024
Response from Hotel Guest Relations Team on May 9, 2024
Dear Samir, We're thrilled to hear about your positive experience at Los Angeles Airport Marriott. Our dedicated team strives to ensure seamless service and convenience for all guests. Your feedback regarding room attention is duly noted, and we'll continue to enhance our offerings for an even better stay next time. Thank you for your review, and we look forward to welcoming you back.Kindest regards,Hotel Guest Relations Team
Response from Hotel Guest Relations Team on May 7, 2024
Dear Catherine, Thank you for your generous words; we sincerely appreciate the wonderful review of Los Angeles Airport Marriott. We are thrilled that our staff helped to make your stay memorable. We believe we have the best team in town, and we work hard every day to deliver outstanding service. It was our pleasure to host your stay, and we look forward to your next visit.Kindest regards,Hotel Guest Relations Team
2/10 Terrible
A
May 6, 2024
A
Stayed 1 night in May 2024
Response from Hotel Guest Relations Team on May 26, 2024
Dear A, Thank you for choosing to stay at our hotel. We appreciate you taking the time to leave your rating. We hope you will accept our apologies for any issues you experienced, and we would welcome another opportunity to provide you with a much-improved stay.Kindest regards,Hotel Guest Relations Team
Appreciated the level of service. Everything was great. Appreciate the shuttle service
Liza
Stayed 2 nights in May 2024
Response from Hotel Guest Relations Team on May 6, 2024
Dear Liza, We are delighted to know how much you loved our services especially our shuttle service! We are always striving for excellence, so your feedback is especially nice to read. Thank you for choosing Los Angeles Airport Marriott and for taking time to post your review. We value your business and hope to have the privilege of hosting you again.Kindest regards,Hotel Guest Relations Team
6/10 Okay
Kristina
Traveled with family
May 5, 2024
The lobby (Starbucks) and convenient airport shuttle are the best parts of the hotel.
The business center was lacking (no where to charge your phone while you work), no pens etc.
Carpet in the room was worn and dirty (heavily stained). Bathroom was very small (NYC hotel small).
Asked to change room twice with a paid upgrade (wanted to pay to upgrade) and was told I would have to come back after 4 pm to change my room. Didn’t seem convenient when this was a paid upgrade. Came back after dinner and was told it was first come first served and there were no rooms available. Wasn’t told that previously, just to come after 4 pm. Just a miscommunication but inconvenient.
Stayed at the Hyatt Regency last visit and that was booked so tried the Marriott this time. Hyatt was nicer in my opinion.
Kristina
Stayed 3 nights in May 2024
Response from Hotel Guest Relations Team on May 6, 2024
Dear Kristina, We appreciate your valuable feedback regarding your time with us. We are delighted to know you loved our lobby and found our shuttle service convenient. Please know we are committed to providing the highest level of service and quality for every guest. Therefore, we regret your experience did not meet your expectations nor those of our team. We will share your concerns with the appropriate individuals. We do hope you will consider giving us another chance to show you the hospitality for which we are known.Kindest regards,Hotel Guest Relations Team
8/10 Good
Bobbi
May 5, 2024
Bobbi
Stayed 2 nights in Apr 2024
Response from Hotel Guest Relations Team on May 26, 2024
Dear Bobbi, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Los Angeles Airport Marriott. We look forward to welcoming you back on your next visit.Kindest regards,Hotel Guest Relations Team
Response from Hotel Guest Relations Team on May 6, 2024
Dear Melissa, Thank you for the kind review. It is great to hear how impressed you were with our services and amenities here at Los Angeles Airport Marriott. We work hard to provide exceptional experiences for our guests, and your review means so much to us. We hope you are already planning another visit our way. Thank you again!Kindest regards,Hotel Guest Relations Team
Great hotel right across the street from several car rental agencies so drop off your bags and walk to the hotel. They have free transportation to the terminals every 15 minutes. Easy!
pat
Stayed 1 night in Mar 2024
Response from Hotel Guest Relations Team on May 5, 2024
Dear pat, Thank you for staying with us and for sharing your comments. We're delighted you found our hotel's location convenient for accessing car rental agencies and appreciated our complimentary transportation service to the terminals. Your convenience and comfort are our top priorities at Los Angeles Airport Marriott, and we hope to welcome you back for another seamless stay soon.Kindest regards,Hotel Guest Relations Team
6/10 Okay
Kesha
Traveled with family and small children
May 5, 2024
Disliked: Staff & service
For the price point, this hotel looks outdated and does not offer the service or experience of a four star hotel. Staff was not helpful in planning for airport shuttle, helping with bags. Public restrooms were dirty, doors did not work.
Kesha
Stayed 1 night in May 2024
Response from Hotel Guest Relations Team on May 5, 2024
Dear Kesha, We are disheartened to see that your recent stay fell short of your expectations and didn't reflect the level of service and experience you anticipated. Your feedback regarding the outdated appearance, lack of service, and cleanliness issues, especially with the public restrooms, is deeply concerning, and we apologize for any inconvenience caused. Rest assured, your comments are being taken seriously, and we're implementing measures to enhance our facilities and the quality of service our team provides. We understand your disappointment and would welcome the opportunity to make it right on your next visit. Kindest regards,Hotel Guest Relations Team
Response from Hotel Guest Relations Team on May 6, 2024
Dear Steve, Thank you for sharing your rating regarding your recent visit. We regret any issues which left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing.Kindest regards,Hotel Guest Relations Team
10/10 Excellent
Annie
Apr 30, 2024
Annie
Stayed 1 night in Apr 2024
Response from Hotel Guest Relations Team on May 20, 2024
Dear Annie, Thank you for choosing Los Angeles Airport Marriott. We're pleased to have exceeded your expectations during your stay with us. Thank you for being our guest, and if you find yourself in our area again, we would be honored to host you again for another exceptional stay.Kindest regards,Hotel Guest Relations Team
This was nice place to stay for our cruise the next day the port is a 15/20 minute drive Uber was the best transportation to use.
Lashay
Stayed 1 night in Apr 2024
Response from Hotel Guest Relations Team on Apr 30, 2024
Dear Lashay, Traveling can be difficult enough, so we at the Los Angeles Airport Marriott strive to make it stress-free for all our guests! We are delighted to know that we were able to provide you with a comfortable and quiet stay and that our proximity to the port was perfect for your needs. Should your travels bring you back this way, it would be our pleasure to host you again.Kindest regards,Hotel Guest Relations Team
10/10 Excellent
Coin
Apr 29, 2024
Liked: Amenities
Perfect
Coin
Stayed 1 night in Apr 2024
Response from Hotel Guest Relations Team on Apr 29, 2024
Dear Coin, Thank you for choosing to stay at the Los Angeles Airport Marriott and for reviewing your experience with us. We are thrilled to receive such excellent feedback from you, as we aim to provide our guests with a memorable and enjoyable stay. Your comments are greatly appreciated, and we hope to have the pleasure of welcoming you back on your next visit.Kindest regards,Hotel Guest Relations Team
Response from Hotel Guest Relations Team on Apr 29, 2024
Dear Brian, Thank you for your outstanding rating! We are glad that you loved your time at our hotel. Our team will be delighted to read your feedback. We appreciate you letting us know your comments regarding the food options, and we will share them appropriately with our team. Thank you for being our guest at Los Angeles Airport Marriott, and we hope to see you again on your next visit.Kindest regards,Hotel Guest Relations Team
10/10 Excellent
Gail, Royse City
Apr 29, 2024
Liked: Property conditions & facilities
Gail
Stayed 3 nights in Apr 2024
Response from Hotel Guest Relations Team on Apr 30, 2024
Dear Gail, Thank you for your recent stay at Los Angeles Airport Marriott and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting Los Angeles. We look forward to your next stay!Kindest regards,Hotel Guest Relations Team
4/10 Poor
Cory, Camarillo
Traveled with family
Apr 29, 2024
Disliked: Staff & service
I paid for this stay through Expedia. The day after checking out, I found that I was charged more than the Expedia rate and in addition to what I had already paid through Expedia. The charge was made on my card that was required for “incidentals.” The staff member checking us in didn’t offer water, like the adjacent lines and did not tell us about the concierge level access based on my rewards status. I’ve left a message for Marriott Billing and have not received a response.
Cory
Stayed 1 night in Apr 2024
Response from Hotel Guest Relations Team on May 2, 2024
Dear Cory, It is disappointing to read that we did not meet your expectations during this recent visit with us, and we sincerely apologize for the billing concern that you are having. We completely understand the frustration you must have experienced. You have our assurance your comments will be addressed appropriately. We ask that you please allow us some time to review your account and investigate a bit further. Thank you again for choosing us. We value your business, and we hope you will give us another opportunity to regain your trust the next time you are in the area.Kindest regards,Hotel Guest Relations Team
10/10 Excellent
April
Traveled with family
Apr 28, 2024
Housekeeping followed instructions we’ve written on note, staff was very nice. Very easy checking in and checking out, great starbucks location in lobby. Staff were very helpful and accommodating to guests
April
Stayed 2 nights in Apr 2024
Response from Hotel Guest Relations Team on Apr 29, 2024
Dear April, Thank you for sharing your feedback about your stay at Los Angeles Airport Marriott. We are dedicated to providing exceptional service to all of our guests, so we are especially delighted to hear your positive comments about our staff and their excellent hospitality. We also appreciate you mentioning that you found it easy to access Starbucks. It was our pleasure to have you as our guest, and we look forward to welcoming you back on your next visit to the area.Kindest regards,Hotel Guest Relations Team
Great check in service. Brenda L was so kind and helpful
Michael
Stayed 1 night in Apr 2024
Response from Hotel Guest Relations Team on May 2, 2024
Dear Michael, Thank you for choosing Los Angeles Airport Marriott! We truly appreciate your feedback regarding our check-in service and one of our associates, Brenda. It's wonderful to know that our team's efforts left a positive impression on your arrival experience. Our commitment to providing a warm and efficient welcome is unwavering, and your compliments motivate us to maintain these standards. We will share your kind words with our team. We hope you are already planning another visit our way. Thank you again!Kindest regards,Hotel Guest Relations Team
10/10 Excellent
Margaret
Apr 27, 2024
Margaret
Stayed 1 night in Apr 2024
Response from Hotel Guest Relations Team on May 18, 2024
Dear Margaret, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we could provide you with a great stay at Los Angeles Airport Marriott. We look forward to your return and wish you all the best with your future travels.Kindest regards,Hotel Guest Relations Team
Response from Hotel Guest Relations Team on Apr 27, 2024
Dear Iris, We are delighted with your rating! It's wonderful to know that you enjoyed your time at Los Angeles Airport Marriott. We look forward to serving you again in the future.Kindest regards,Hotel Guest Relations Team
Response from Hotel Guest Relations Team on Apr 23, 2024
Dear Arturo, Thank you for choosing Los Angeles Airport Marriott and for your great review. We appreciate your positive feedback regarding our hotel's service and dining options. We take pride in guests' satisfaction, so we are thrilled this was your experience. It was a true pleasure to have you as our guest, and we hope to see you again soon!Kindest regards,Hotel Guest Relations Team
Do not expect to be able to check in until after 4p ! Lies on the website and the app ! Only nice staff was bellhop and housekeeping.
Symone
Stayed 3 nights in Mar 2024
Response from Hotel Guest Relations Team on Apr 23, 2024
Dear Symone, Thank you for sharing your experience with us, and we apologize for any inconvenience you encountered during your check-in. We understand the importance of accurate information and will address the discrepancy you mentioned regarding our check-in policy on our website and app. We appreciate your kind words about our bellhop and housekeeping staff, and we will share your feedback with the entire team to ensure we maintain a high level of service for our valued guests. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future. Kindest regards,Hotel Guest Relations Team
Newly renovated. Front and restaurants/bar area was lively and nice. Not like usual stale hotel restaurants. Room and amenities were fresh and clean. For airport hotel it would t get any better
Hiroyuki
Stayed 1 night in Apr 2024
Response from Hotel Guest Relations Team on Apr 23, 2024
Dear Hiroyuki, Thank you for staying with us and for your glowing review. We're thrilled to read that you enjoyed the lively and inviting atmosphere of our front area and restaurants/bar. It's also fantastic that you found our rooms and amenities fresh and clean. We're honored to be considered an excellent airport hotel by your standards. Your feedback means a lot to us, and we look forward to welcoming you back for another exceptional stay.Kindest regards,Hotel Guest Relations Team
Response from Hotel Guest Relations Team on Apr 22, 2024
Dear HAROLD, Thank you for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to know that you had an enjoyable stay at Los Angeles Airport Marriott. We'd love to host you again someday for another great visit.Kindest regards,Hotel Guest Relations Team
10/10 Excellent
Monica
Apr 20, 2024
Monica
Stayed 1 night in Apr 2024
Response from Guest Relations Team on May 11, 2024
Dear Monica, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Los Angeles Airport Marriott; we hope to see you again soon. Kindest regards,Hotel Guest Relations Team
10/10 Excellent
Mary, Wilmington
Apr 19, 2024
Liked: Property conditions & facilities
Mary
Stayed 1 night in Apr 2024
Response from Hotel Guest Relations Team on Apr 21, 2024
Dear Mary, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we could provide you with a great stay at Los Angeles Airport Marriott. We look forward to your return and wish you all the best with your future travels.Kindest regards,Hotel Guest Relations Team
10/10 Excellent
Sara
Apr 17, 2024
Sara
Stayed 1 night in Apr 2024
Response from Hotel Guest Relations Team on Apr 19, 2024
Dear Sara, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Los Angeles Airport Marriott; we hope to see you again soon.Kindest regards,Hotel Guest Relations Team
Response from Hotel Guest Relations Team on Apr 19, 2024
Dear Thomas, We appreciate you leaving your generous rating regarding your recent visit to Los Angeles Airport Marriott. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. Kindest regards,Hotel Guest Relations Team
Response from Hotel Guest Relations Team on Apr 16, 2024
Dear Arijana, We are happy you chose Los Angeles Airport Marriott for your recent visit to Los Angeles. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts, and we hope you will revisit the next time your travel brings you to our area.Kindest regards,Hotel Guest Relations Team
Great rooms.. sports bar was nice. Gets busy at night. Ubering was easy. Mall was close enough. Pretty great hotel. Would stay again.
Sunni
Stayed 1 night in Apr 2024
Response from Hotel Guest Relations Team on Apr 11, 2024
Dear Sunni, Thank you for being our guest at Los Angeles Airport Marriott and sharing your positive experience. We are delighted to read that you enjoyed our great rooms and had a good time at our sports bar. It's also great to know that getting around with Uber was convenient for you and that the nearby mall was a plus. Moreover, we are thrilled to read that you have already decided to stay with us again, and we look forward to hosting you again.Kindest regards,Hotel Guest Relations Team
Parking was not clear on website. It is $60 per night and you are not able to go in and out.
Amy
Stayed 1 night in Apr 2024
Response from Hotel Guest Relations Team on Apr 11, 2024
Dear Amy, Thank you for reviewing your recent stay with Los Angeles Airport Marriott. We are glad your overall experience was pleasant; however, we apologize for your disappointment regarding the parking situation at our hotel. We understand that clear information about parking fees and policies is crucial for our guests, and we will work on improving the clarity of this information on our website to ensure that future guests are well-informed before booking. Thank you for bringing this to our attention, and we hope to welcome you back for a much more satisfying experience.Kindest regards,Hotel Guest Relations Team
Great location close to LAX with a hotel shuttle service to the airport
Branko
Stayed 1 night in Apr 2024
Response from Hotel Guest Relations Team on Apr 10, 2024
Dear Branko, Thank you for choosing Los Angeles Airport Marriott and for your excellent review. We are delighted that you found our location near the airport convenient and that our shuttle service added to your overall experience. It is always gratifying to receive praise for exceeding expectations, and we look forward to welcoming you back for another exceptional stay in the future.Kindest regards,Hotel Guest Relations Team
Ideal stage for transiting from hire car to airport. Helpful and friendly staff
David
Stayed 1 night in Apr 2024
Response from Hotel Guest Relations Team on Apr 10, 2024
Dear David, Thank you for being our guest at Los Angeles Airport Marriott and sharing your review. We're pleased to read that you found our hotel to be an ideal stopover for transitioning from a hire car to the airport. It also warms our hearts to know that our team provided hospitable service during your stay. Thank you again for your great feedback, and we hope to be your hotel of choice if another visit to our area is in your plans.Kindest regards,Hotel Guest Relations Team
It was a lovely property but unforunately we got a room facing the street. they hav many that face the pool and palm trees. they also have a patio, none of which we had.
Also wanted to use Expedia pointswhich they had never heard of..
Marlene
Stayed 1 night in Mar 2024
Response from Guest Relations Team on Apr 8, 2024
Dear Marlene, Thank you for being our guest and for taking the time to share your evaluation. We are pleased you liked our beautiful property but regret not meeting your expectations in the areas outlined. Our team's priority is ensuring every guest has a comfortable and relaxing stay, and we apologize that this was not your experience and regret your disappointment with the view from your room. Please know our front desk is always available to help enhance your stay. We hope you will give us another opportunity to show you our commitment to providing exceptional hospitality on your next visit to Los Angeles. Kindest regards,Hotel Guest Relations Team
Response from Hotel Guest Relations Team on Apr 6, 2024
Dear Kristel Zarah E, We are thrilled you had an excellent stay at Los Angeles Airport Marriott, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Kindest regards,Hotel Guest Relations Team
10/10 Excellent
Ai
Traveled with family and small children, Traveled with family
We stayed here one night to break up our flights. It was so convenient as it’s minutes away from LAX and they have a free shuttle to the airport. The staff is so incredibly nice - Corliss especially was the best at the front desk. Our trip started a little rough as our flight was incredibly delayed but as soon as we got the Marriott it all turned around for the better thanks to Corliss’ positive and welcoming spirit as well as the rest of the staff there! We will definitely stay here again!
Ai
Stayed 1 night in Apr 2024
Response from Hotel Guest Relations Team on Apr 4, 2024
Dear Ai, Thank you for choosing Los Angeles Airport Marriott and taking the time to share your experience. We're delighted to read that our convenient location and complimentary shuttle service helped ease your travel stress. It's also heartening to know that Corliss and the rest of our team provided exceptional service, turning your rough start into a pleasant stay. We look forward to welcoming you back for another great experience. Safe travels!Kindest regards,Hotel Guest Relations Team
8/10 Good
George
Apr 3, 2024
Not bad for price
George
Stayed 1 night in Mar 2024
Response from Hotel Guest Relations Team on Apr 3, 2024
Dear George, Thank you for staying with Los Angeles Airport Marriott and leaving your review. We're glad you were satisfied with your stay at our hotel, and we look forward to welcoming you back on your next visit.Kindest regards,Hotel Guest Relations Team
Great hotel with wonderful restaurants and great service. The pool garden is beautiful and the rooms were excellent. Also quick shuttle service to LAX.
Robert
Stayed 1 night in Apr 2024
Response from Hotel Guest Relations Team on Apr 5, 2024
Dear Robert, We are glad you could take advantage of being able to dine in our hotel restaurant and also for sharing your experience. Our team takes great pride in providing quality food and service, and we will enjoy passing along your wonderful comments. We are also delighted that you liked our comfortable rooms and pool garden area. Thank you for your kind words about our airport shuttle! We aim to provide our guests with hassle-free travel experiences, and we're thrilled to hear how much this great amenity added to your stay. It was our pleasure to host you at Los Angeles Airport Marriott, and we look forward to seeing you soon.Kindest regards,Hotel Guest Relations Team
Response from Hotel Guest Relations Team on Apr 4, 2024
Dear Justin, We are delighted you enjoyed your stay with us at Los Angeles Airport Marriott. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. It was a pleasure having you as our guest, and we hope to see you again soon.Kindest regards,Hotel Guest Relations Team