Outdoor pool, sun loungers
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Reviews of Hill Forest Resort Lonavala

3 out of 5
Hill Forest Resort Lonavala
Near HDFC Bank, Tungarli, Lonavala, Lonavala

Reviews

5.2
Rating 10 - Excellent. 2 out of 14 reviews" "
Rating 8 - Good. 2 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 4 out of 14 reviews" "
Rating 2 - Terrible. 4 out of 14 reviews" "

3.8/10

Cleanliness

5.6/10

Staff & service

2.0/10

Amenities

4.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Himanshu

Stayed 1 night in Dec 2023

6/10 Okay

Sanjay

Stayed 1 night in Jun 2022

4/10 Poor

puneet

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic
Firsty the room we booked were in very baf condition curtains and bedsheets were dirty and torned We changed the rooms to 3 bhk cottage at same price it was better looking and cleaner than family rooms After check in we realised that ac was not functionel and door locks were not working even bathroom door could not be licked from inside , taps were broken and not working properly Also food that we got in room was so cold that butter chapati had frozen butter clearly visible on it even tea was cold Although breakfast had fewer options but it was comparable better In all location of hotel good make is old and goob but maintenance was pathetic Paid 10000 for 1 night for 3bhk cottage but it was not even worth 3000-4000 per night
Stayed 1 night in Apr 2022

4/10 Poor

Rajiv

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Don't be fooled by the pics.
The Photos you see are old. The actual property is not at all maintained. The Locks don't work, the AC doesn't work, the bathrooms are dirty. Apart from the food and the beds, nothing is good here.
Stayed 1 night in Jul 2021

8/10 Good

Abhishek

Stayed 2 nights in Jul 2021

2/10 Terrible

Sweta

Stayed 1 night in Jul 2021

4/10 Poor

Onkar

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Love

Stayed 1 night in Jun 2021

2/10 Terrible

Ravi

Stayed 1 night in Feb 2021

2/10 Terrible

Annu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A horrible stay
Most disappointed
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I did not expect such a substandard hotel after booking on Expedia there were mosquitoes in the roomm the toilet had no water early in the morning piloow covers were dirty breakfast was horrible none of us ate we went to McDonald's for breakfast instead. Never ever shall I stay at this place again
Stayed 1 night in May 2019
Response from Ubeid on Jun 2, 2019
Dear Guest, We really apologies for the inconvenience cased due to service issues. we are sad to hear that your stay was not satisfactory. will make sure all the above points are worked on and taken care. For service recovery we would like to offer you complimentary stay for couple. kindly write us on info@dmhospitalityservices.com and will make sure your stay will be best. Regards, Management Team

8/10 Good

Naveen Kumar

Liked: Staff & service, room comfort
Decent Stay
The service was friendly, the room we stayed was good. But they showed 2 ugly room and we pushed and got good room. Located close to city junction. The Hotel doesnt look the same as photos. The building is old, painted newly. I paid Rs.2400/day and hope it worth it.
Stayed 2 nights in Jun 2018
Response from Kaustubh Mehta on Feb 10, 2019
All the work is completed sir. please do visit again to feel the change,

10/10 Excellent

Tanveer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hospitality
Renovation work was going on when we checked in, but we didn't face any inconvenience. The room was clean and the amenities were good. The most amazing thing was the hospitality. I will give 5 stars only for that. I believe it will be a great place to be in when the renovation is complete.
Stayed 1 night in Jan 2018
Response from Jatin on Feb 14, 2018
Thanks a lot for review Mr. Tanveer. We will be happy to see you again. Thanks N Regards.

4/10 Poor

Santanu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms for accommodation, washrooms etc. were good. But no service: Not even drinking water service, no glasses, etc. Even no service of tea, any breakfast or any other service of food at morning, afternoon or evening. While bringing the customer inside, they do not inform that these deficiencies are available. That is also what stuck us when we went in recently !!! Not even some glasses, or plates were available when we bought and carried food for dinner from outside !!! So all visitors, please check and ensure that these deficiencies are rectified before moving inside the hotel.
Stayed 2 nights in Jan 2018
Response from Jatin on Feb 14, 2018
Thanks for review sir. We are very sorry as the restaurant and kitchen were closed due to renovation work at that time of your visit. We will be happy to see you again. All the mentioned facilities are now started. Regards.