Not happy with the original given family room (inc kitchen); then the receptionist gave us another unit with slightly better bathroom floor. Nil sound proof, we could hear other people steps from stairs as well as neighbour. All cooking pans had horrible scratches (scared to use due to risk of harm).
Old microwave, it sparked & noisy. Spent 3 nights, no cleaning service given at all. I only asked for clean towels once during these stays. Internet only got 300mbps per day.
Facilities: swimming pool was clean & overall OK.
Sauna was NEVER warm even after 1 hr inside the sauna room.
Kids playground was OK.
Kids game room was NOT very attractive.
No comment for SPA, as we didnt try it out.
BBQ area wasextremelly dirty and not useable.
Our room had a good view.
Overall, we WERE very super UNLUCKY to pay this motel to have this such experiences.