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Other than our comforter being dirty it was a decent experience, I think it was very high priced for the quality but we had an amazing time and memories so I’m blessed
what I liked was they were ok with giving me an upgrade. what I did not like. That I had to pay for the upgrade. per night. I'm retired military ...No military discount. It wasn't going to brake, the bank to show a little appreciation.
Found a piece of stale bread under the table in my room...it wasnt mine. The shower curtain smelled of pee. The beds were clean. The pillows are awful so i recommend taking your own. The restaurants were priced decently and had quality food. Service was overall great and friendly.
Low price ,bad part no ice machines ,have to call front desk for ice ,no mini fridge, no iron, old tv in room . Staff was friendly
Rodney
Stayed 3 nights in Apr 2024
4/10 Poor
Jaime
Traveled with group
Apr 30, 2024
Staff was half Witt at best.
Jaime
Stayed 2 nights in Apr 2024
6/10 Okay
Bruce
Apr 29, 2024
Liked: Cleanliness, staff & service
Not bad for the price. A little outdated, could not check out from the room. Staff was friendly. The Big Horn Cafe is great! Good food and staff there was execllent
I Left something behind in my room and they went and found it for me in or sending it to me super great people
Jacqueline
Stayed 1 night in Apr 2024
8/10 Good
Traci
Apr 29, 2024
Liked: Cleanliness, staff & service
Traci
Stayed 1 night in Apr 2024
10/10 Excellent
David
Traveled with partner
Apr 28, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel didn't have ice buckets. There's no comforters or bedspreads on the beds and when we asked for one they didn't have any so they brought extra sheets instead. They didn't have bingo at this hotel. I was very disappointed in the hotel. Will stay somewhere else next time
David
Stayed 1 night in Apr 2024
10/10 Excellent
Araceli
Traveled with family
Apr 26, 2024
Liked: Staff & service
It was good place to stay but very outdated and no valet parking
This is an older hotel that still has the acoustic “popcorn” ceilings, but our room was very clean & quiet. The best part was the Bighorn restaurant! Good food, good service, good prices & good ambiance, including good live music.
In terrible need of an update. Everything is old and stained and smells musty or smokey. Private beach acess is nice and the water and candy at checkin was cute.
The property has good and bad... The staff was great for the most part. The costs were good and the food was inexpensive and good at the restaurants. The property overall is clean just a little run down. Be prepared to wait at the Bighorn Cafe but the service and food is great! We wish they had some live entertainment. The rooms were clean but the bathroom was run down and had some mold, and our air-conditioning did not work.
The rooms do not offer a microwave or fridge unless you upgrade to the “deluxe.” The staff aside from the bellhop and housekeeping are poorly trained when it comes to professionalism. My daughter unfortunately had a nosebleed and I was told in a very rude manner that we would have to pay extra for the biohazard on the sheets. I expected a fee but the way it was explained to me was in very poor taste. The restaurant is also very rude and poorly staffed. I do not recommend this hotel at all.