Outdoor pool, pool umbrellas, sun loungers

Reviews of Nordtropic Resort and Residences

3 out of 5
Nordtropic Resort and Residences
Buyong, Maribago, Lapu-Lapu, Cebu

Reviews

8.8

Excellent

Rating 10 - Excellent. 168 out of 318 reviews" "
Rating 8 - Good. 114 out of 318 reviews" "
Rating 6 - Okay. 24 out of 318 reviews" "
Rating 4 - Poor. 8 out of 318 reviews" "
Rating 2 - Terrible. 4 out of 318 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ilaine

Stayed 1 night in May 2024

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Nordtropic Team on Mar 23, 2024
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,

10/10 Excellent

John, Goleta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property in itself is a 4.5 to 5 star. The area around the property especially at the front gate is maybe a 2.5. So stay in the compound if you really want that good vibe and enjoy what the Beachfront has to offer
Stayed 3 nights in Feb 2024
Response from Best Regards, Nordtropic Team on Feb 15, 2024
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,Nordtropic Team

2/10 Terrible

Brian

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
***WARNING NOT SAFE 조심하세요 극도로 위험하다*** This resort is very unsafe and we were victims, either singled out or preyed upon by an employee.  He was either a peeping tom/sexual predator/thief or someone who would potentially extort us.  We are a Korean/Canadian couple.  The police and the Tourist police, Korean and Canadian Embassy have been notified.  We are also hiring a lawyer.  Both my 6 month pregnant wife and I are now suffering from PTSD due to this incident.  We were both victims of a worker who came through our 4th floor window through the ledge and opened the curtains and found us both naked.  Yes, he came through the 4th floor!!!  We were both shocked and now we are suffering through PTSD.  We had to leave early since we couldn't trust the hotel and the staff.  We felt unsafe in the Phillipines.   I was very scared.  Moreoever, the employee and hotel management didn't do anything to protect us and said that it was an accident.  They kept siding with the employee. Very common to not take responsibility. They defended the worker and they said these mistakes happen.  Thus, we filed a report with the Cebu Police and have also hired a lawyer.  We believe the employee was either looking to steal things or he was spying on us or filming us to sell overseas.  Please stay away and be very careful at these low end resorts.  It is true what they say when you have to be careful in the Phillipines.  Please be careful.  This resort also doesn't have CCTV. 
Stayed 2 nights in Feb 2024

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The good and the bad
The room was clean but in poor repair. The shower did not work and had luke warm water. There was a problem with the valve that changed from shower to bath, which was a weird set uo since there qas no option to have a bath in the walk in shower. The bed was relatively comfortable. There was only one putlet (for two plugs) in the whole room. They did not have an outlet in the bathroom. They even had a lamp without a place to plug in. So weird. The staff was so nice and accommadating. They got us an extension with more outlets. They got us a ride to the airport. The views were nice. The pool looked beautiful but we did not go in. The breakfast was good as well. So, i wanted to highlight the good and the bad. In my opinion the good dod not outweigh the bads unfortunately. I would try somewhere else next time.
Stayed 1 night in Feb 2024
Response from Best Regards, Nordtropic Team on Feb 15, 2024
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,Nordtropic Team

10/10 Excellent

Roberto Pacifico Cajigas, Fontana

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and very helpful staff. Nice and quite oceanfront retreat.
Stayed 3 nights in Jan 2024
Response from Best Regards, Nordtropic Team on Feb 5, 2024
Dear Sir Roberto PacificoGreetings from Nordtropic Resort and Residences!Thank you for very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We are very pleased that you found value and hospitality during your stay and with that we are very much thankful. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff exceeding pleasant, restaurant was excellent
Stayed 2 nights in Jan 2024
Response from Best Regards, Nordtropic Team on Jan 31, 2024
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.

8/10 Good

Edgardo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Nordtropic Team on Jan 25, 2024
Dear Sir Edgardo,Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe. Have a good day!Best Regards,

10/10 Excellent

Bruno, Binghamton

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property but no access to beach was a real shame.
Stayed 4 nights in Dec 2023
Response from Best Regards, Nordtropic Team on Dec 22, 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,Nordtropic Team

4/10 Poor

Kevin

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It's just an ok type of resort. Nothing special to write home about. The rooms are ok. Not really nice. Just ok. The staff is very friendly and helpful. Dining options suck tho. The breakfast buffet is VERY limited on what you can eat. The dinner menu has options but not a lot. The best part of the entire resort is the pool since there isn't much of a beach. Particularly at low tide. The bathroom are really small and the shower just reeks of the smell of conditioned water. I just couldn't get the air conditioning right either. It was either to hot or to cold. What I hated the most is that NordTropic is just so isolated. You can't walk ANYWHERE. Nothing is close by. If you want to get away, you have to go by taxi or grab car. If you want other restaurant choices, again you have to drive out. There are much BETTER places in Cebu City Center. Close by everything within walking distance and in Cebu City Center, you have a lot more options.
Stayed 9 nights in Dec 2023
Response from Nordtropic Team on Dec 10, 2023
Greetings!Thank you very much for staying with us. We apologize for the inconvenience that you encountered during your last stay. This is not the type of review that we like to see, we will assure you that we will be looking into each point that you have made and learn more about how to improve our property and service for you and our other guests. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time. Best Regards,Nordtropic Team

10/10 Excellent

Mark, North Brunswick

Liked: Cleanliness, staff & service, property conditions & facilities
A nice small property. Everyone working there was very nice. Place was clean. Nothing else right around the resort. A 10 minute or so walk to the main street, or other larger resorts
Stayed 3 nights in Oct 2023
Response from Nordtropic Team on Oct 31, 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Affordable Resort Experience
Stayed 1 night in Oct 2023
Response from Nordtropic Team on Oct 25, 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,

10/10 Excellent

TONI

Traveled with partner
Liked: Amenities
Awesome Staff
Stayed 5 nights in Sep 2023
Response from Nordtropic Team on Oct 3, 2023
Dear Mr. Toni,Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a great view of ocean and the folding glass doors opened completely sideways to expose the entire room. Food, friendliness and service fantastic. Grounds were manicured perfectly. I stay here all the time, and will be back soon. Everything in the room works and spotless. Bed was so comfortable I had a hard time leaving the room. I can go on and on, can't say enough, and nothing to say on the contrary.
Stayed 2 nights in Sep 2023
Response from Nordtropic Team on Sep 23, 2023
Dear Sir Thomas,Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. Thank you so much for always choosing Nordtropic Resort and Residences for your stay. We work and trained hard to provide only the best in customer service. Again, Thank you!Best Regards,

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious condo unit. We got complimentary upgrade to sea view. Staff and service was excellent. Pool and grounds were clean and not crowded. Location is gated and not really walkable. Great stay overall!
Response from NORDTROPIC TEAM on Aug 23, 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.

6/10 Okay

ANALIZA

Traveled with partner
Liked: Staff & service, amenities
Room was old. Beddings are old especially the pillows smells like “used” . Staff are nice , area is clean. This hotel is average and just okay
Stayed 2 nights in Jul 2023
Response from Nordtropic Team on Jul 28, 2023
Thank you very much for staying with us. We apologize for the inconvenience that you encountered during your last stay. This is not the type of review that we like to see, we will assure you that we will be looking into each point that you have made and learn more about how to improve our property and service for you and our other guests. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time. Best Regards,Nordtropic Team

6/10 Okay

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I was astonished that cooking was not allowed unless extra fees were paid. No " News," channels on TV. Leather sofa and love chair/reclining chair had a pungent smell and old. No information posted at the lobby for local tours or waterfront beach activities. Breakfast was a great disappointment, very limited selections and amount. No stores in the immediate vicinity to buy basic items. Water beach front had debris. On the positive side, happy cheerful personnel ready to assist, quite and clean facilities, nice view of the beach. Overall satisfactory, C- on the report card.
Stayed 7 nights in Jul 2023
Response from Best Regards, Nordtropic Team on Jul 28, 2023
Greetings!Thank you very much for staying with us. We apologize for the inconvenience that you encountered during your last stay. This is not the type of review that we like to see, we will assure you that we will be looking into each point that you have made and learn more about how to improve our property and service for you and our other guests. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time.

10/10 Excellent

Paul, Orlando

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Nordtropic Resort is a wonderful place to stay. The service is exceptional. I was treated like family. The rooms are lovely. The view of the beach from the balcony is spectacular. I enjoyed interacting with locals nearby and watching fishermen come and go daily. The chefs are outstanding and food affordable. I never left the resort to eat elsewhere, it was all so delicious and made with detail to match my preferences requested. I look forward to returning and bringing my daughter to explore more and play with the local kids. As an educator and author working from home online, the Nordtropic is exactly what I needed. I am forever grateful. ~ Paul F. Davis
Stayed 19 nights in Jul 2023
Response from Nordtropic Team on Jul 22, 2023
Dear Sir Paul,Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We're glad and grateful for choosing our Resort for your stay. Its such an honor. Thank you so much and keep safe.Best Regards,

10/10 Excellent

Boyd

Stayed 1 night in Apr 2023
Response from Nordtropic Team on May 26, 2023
Dear Sir Boyd,Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards

10/10 Excellent

Joy

Stayed 1 night in Apr 2023
Response from Nordtropic Team on May 2, 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.

10/10 Excellent

Menelea

Stayed 2 nights in Feb 2023
Response from Nordtropic Team on Mar 3, 2023
Dear Ma'am Menelea,Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time. Best Regards,

10/10 Excellent

Jerry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very clean, the staff were all very nice and friendly, it was quiet and comfortable. The only negative was all the house rules, it had cooking facilities, but would cost 1000 pesos to use, if you brought a 300 peso bottle of wine, you have to pay 1000 pesos to take it to your room as well as an additional 1000 pesos for any food you bring. I have stayed at many resorts and never experienced that, but the food in the restaurant was excellent, but the breakfast could use improvement. But all in all we had a good experience!
Stayed 2 nights in Feb 2023
Response from Nordtropic Team on Feb 23, 2023
Dear Sir Jerry,Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. Also we apologize for the inconvenience that you encountered during your last stay. This is not the type of review that we like to see, and we assure you that we will be looking into each point that you have made and learn more about how to improve our property and service for you and our other guests. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time. Best Regards,

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, people really kind and awesome. I recommend it.
Stayed 2 nights in Jan 2023
Response from Nordtropic Team on Jan 29, 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service.Best Regards,

10/10 Excellent

Thomas

Response from Nordtropic Team on Mar 7, 2023
Dear Sir Thomas,Greetings!How are you?Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service.Best Regards,

4/10 Poor

Glenda Mae

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff are accommodating but the property is disappointing not worth the price I paid.
Response from Nordtropic Team on Jan 7, 2023
Greetings!Thank you very much for staying with us here at Nordtropic Resort and Residences We apologize for the the disappointments you have experienced. This is not the type of review that we like to see, and we assure you that we will be looking into the point that you have made and learn more about how to improve our property and service for you and our other guests. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time. Best Regards,Nordtropic Team

10/10 Excellent

William, Alvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
If you just want a nice quiet place to relax, this is the place. The staff was great and the food was too.
Response from Nordtropic Team on Dec 16, 2022
Dear Sir William,Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service.Thank you.Best Regards,

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice getaway. It's not like anything can be done outside of the property
Response from Nordtropic Team on Nov 30, 2022
Dear Sir William, Good day! Thank you very much for taking time to review our property. We really value and appreciate your positive feedback. We work and trained hard to provide only the best in customer service. Enjoy your stay and Thank you for choosing us! Best Regards,

10/10 Excellent

Vincent

Stayed 3 nights in Nov 2022

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful secluded, quiet resort. Great to act as a base to explore the islands. Beach is okay and is really an intertidal zone. Provides interest to those interested in nature but not very good for swimming. I would return.
Stayed 2 nights in Nov 2022
Response from NORDTROPIC TEAM on Nov 28, 2022
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Quiet, Very Friendly Staff, Excellent Pool, Very Good Restaurant, A Pleasure to Stay at Nordtropic and I look forward to coming back
Stayed 2 nights in Sep 2022
Response from Nordtropic Team on Sep 28, 2022
Dear Sir Robert, Good day! Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. Thank you very much for staying with us, We look forward on your next trip/stay here in our resort . Until next time.Best Regards, Frecklish

8/10 Good

Jean

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and large updated rooms. Clean resort, quiet location, great for familys. We will return back in future
Stayed 3 nights in Sep 2022
Response from Nordtropic Team on Sep 15, 2022
Dear Ma'am Jean,Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. Thank you very much for staying with us, We look forward on your next trip/stay here in our resort . Until next time.Best Regards,

8/10 Good

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-maintained and great staff and crew who are super friendly and accommodating.
Stayed 4 nights in Aug 2022
Response from Nordtropic Team on Aug 15, 2022
Greetings! Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We are very pleased that you found value and hospitality during your stay and with that we are very much thankful. Regarding for the dog and rooster outside, we cannot control the noise because we have a lots of neighbor and we are sorry for that. Hope to see you again and looking forward on your next trip/stay here in our resort and another chance to serve you. Till next time.

8/10 Good

Deangelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort had hostel feel and has awesome pool, private beach, and breakfast. Roght Outside the premises it can be a little sketchy, hence security and locked gates at night. Overall I enjoyed my 2 days here and would return if presented the opportunity.
Stayed 2 nights in Jul 2022
Response from Nordtropic Team on Jul 24, 2022
Hello Sir Deangelo, Good day! Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. Thank you very much for staying with us.

8/10 Good

Krystal Marie

Liked: Cleanliness, room comfort
👍
They upgraded me to a seaview. Had a relaxing stay!
Stayed 1 night in Sep 2021
Response from Nordtropic Team on Oct 3, 2021
Dear Maam/Sir, Greetings! Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. Stay Safe! Best Regards

10/10 Excellent

John Steffen

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2021
Response from Nordtropic Team on Feb 23, 2021
Dear Maam/Sir, Greetings! Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. Best Regards,

10/10 Excellent

keith

Stayed 3 nights in Mar 2020
Response from NORDTROPIC TEAM on May 2, 2020
Dear Maam/Sir, Greetings! Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We are very pleased that you found value and hospitality during your stay and with that we are very much thankful. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time. Best Regards,

8/10 Good

Timothy H

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from NORDTROPIC TEAM on Mar 9, 2020
Dear Maam/Sir, Greetings! Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We are very pleased that you found value and hospitality during your stay and with that we are very much thankful. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not very good location expensive taxi we have room very bad view
Stayed 2 nights in Jan 2020
Response from Sheena on Feb 1, 2020
Dear Maam/Sir, Greetings! Thank you very much for staying with us. We apologize for the inconvenience regarding the location that you encountered during your last stay. This is not the type of review that we like to see, and we assure you that we will be looking into each point that you have made and learn more about how to improve our property and service for you and our other guests. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time. Best Regards, Nordtropic Team

8/10 Good

Evangeline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time guest at Nordtropic
At first, we thought it would not meet our expectations because it’s not your usual hotel setting. But as we came to the staff and the resort, we felt comfortable and enjoyed our stay. The staff were friendly, courteous and helpful. The breakfast buffet was excellent! But the one thing I like about the place is it’s peaceful, not overcrowded, and clean.
Stayed 3 nights in Dec 2019
Response from Nordtropic Team on Dec 25, 2019
Dear Maam/Sir, Greetings! Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We are very pleased that you found value and hospitality during your stay and with that we are very much thankful. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time.

10/10 Excellent

Simone, Los Angeles

Traveled with family
Liked: Cleanliness, amenities
A really enchanting place with an infinity pool that overlooks the bay with boats floating with the tides... A real dream:)
Stayed 1 night in Nov 2019
Response from Sheena on Nov 18, 2019
Dear Maam/Sir, Greetings! Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We are very pleased that you found value and hospitality during your stay and with that we are very much thankful. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time. Best Regards, Sheena

8/10 Good

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Decent enough. Nice staff. Nice pool. Not much in local area.
Stayed 3 nights in Nov 2019
Response from Nordtropic Team on Nov 16, 2019
Dear Maam/Sir, Greetings! Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We are very pleased that you found value and hospitality during your stay and with that we are very much thankful. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time. Best Regards,

8/10 Good

B W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay.
Stayed for 5 days. All was good, clean room , pool, restaurant, good service however no hand soap in room despite repeated requests was bizarre.
Stayed 5 nights in Oct 2019
Response from NORDTROPIC TEAM on Oct 30, 2019
Dear Maam/Sir, Greetings! Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We are very pleased that you found value and hospitality during your stay and with that we are very much thankful. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
It was a nice relaxing place to stay. Food and service were great!
Stayed 1 night in Oct 2019
Response from NORDTROPIC TEAM on Oct 8, 2019
Dear Maam/Sir, Greetings! Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We are very pleased that you found value and hospitality during your stay and with that we are very much thankful. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time.

10/10 Excellent

Jørgen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from NORDTROPIC TEAM on Oct 7, 2019
Dear Maam/Sir, Greetings! Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We are very pleased that you found value and hospitality during your stay and with that we are very much thankful. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time.

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from NORDTROPIC TEAM on Oct 7, 2019
Dear Maam/Sir, Greetings! Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We are very pleased that you found value and hospitality during your stay and with that we are very much thankful. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it had an infinity pool, my bed was super comfortable, not extra firm, and that the staff was excellent. I wish I could have stayed longer but this place was an amazing choice, I'm glad I chose it.
Stayed 1 night in Sep 2019
Response from Nordtropic Team on Sep 27, 2019
Dear Maam/Sir, Greetings! Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We are very pleased that you found value and hospitality during your stay and with that we are very much thankful. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time.

10/10 Excellent

Francesco

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from NORDTROPIC TEAM, on Sep 19, 2019
Dear Ma'am/Sir, Greetings! Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We are very pleased that you found value and hospitality during your stay and with that we are very much thankful. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time. Best Regards,

10/10 Excellent

Dioscora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 BR suite were great and the pool as well. Food catered in their restaurant is a bonus with a variety to choose from breakfast to dinner that it saves our time of going out at the property
Stayed 1 night in Jan 2018
Response from Nordtropic Team on Jul 15, 2019
Dear Dioscora, Greetings! Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We are very pleased that you found value and hospitality during your stay and with that we are very much thankful. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time. Best Regards,

8/10 Good

Verified traveler

Stayed 2 nights in Jul 2019
Response from Sheena on Jul 15, 2019
Dear Maam/Sir, Greetings from Nordtropic Resort and Residences! Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We are very pleased that you found value and hospitality during your stay and with that we are very much thankful. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time. Best Regards, Sheena

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Nordtropic Team, on Jul 12, 2019
Dear Sir Gregory, Greetings! Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We are very pleased that you found value and hospitality during your stay and with that we are very much thankful. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time. Best Regards,