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Reviews of Amazing Seaview Arterra Penthouse

Amazing Seaview Arterra Penthouse
Punta Engaño Rd, 20C, Arterra Residences at Discovery Bay, Lapu-Lapu, Cebu

Reviews

8.4

Very Good

Rating 10 - Excellent. 6 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

8.4/10

Cleanliness

7.0/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
condo in the sky
This is a private condo on the top floor of a hotel all you see is ocean. From the 11th floor down is a hotel. The upper floors are privately owned. When the hotel staff realized we were guests of the condo we became persona non grata. We could not even use a luggage trolley for our bags. Thank goodness a kind neighbor of the condo helped us figure out the door access. There is a not so comfortable down pillow top on the mattress of the master room it was scratchy and the feathers poked out and my daughter was covered in bites the next day, it could have been from outside but we think it was the bed. The kitchen had everything we needed to cook, however there are no groceries around for miles and since there is only one road in and out it can take about an hour to get to a store. So bring groceries before you arrive. It’s important because the hotel food we ordered was horrible. We did order one beef and noodle dish that was the only edible item even the simple hamburger tasted terrible. The staff was helpful and friendly at the restaurant. Also, the gym facilities were great. There is an amazing full sized basketball court, we spent a lot of time there playing with our children.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very lovely private and secluded property - if you want a location away from it all, this is the spot
Stayed 3 nights in Aug 2019
Response from Dianne on Aug 28, 2019
Thank you so much for staying in Amazing Seaview Arterra Penthouse.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and perfect for our needs.
This was a great place to stay for our situation. We had a large contingent with a a medium-sized event taking place. The room was perfect for our needs and the owner was responsive and respectable.
Stayed 3 nights in May 2019
Response from Dianne on Jul 20, 2019
Thank you so much Brian. It was our pleasure to accommodate you.

6/10 Okay

Verified traveler

Stayed 4 nights in Apr 2019
Response from Dianne (Property Manager) on May 5, 2019
Thank you for the honesty! I am sorry that we were just average. We will do more improvements in our services in the future.

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019
Response from Amazing Seaview Arterra Penthouse on Apr 28, 2019
Thank you so much.

2/10 Terrible

jinah

Disliked: Cleanliness, staff & service, property conditions & facilities
이렇게 최악인곳은 처음
절대가지마세요. 20c에 3일 묵엇는데 바퀴벌레도 많고, 수건도 교체안해줍니다. 택시도 안잡혀요. 숙소에만 있거나 패키지로 계속 다니실거면 상관없을듯
Stayed 3 nights in Oct 2019
Response from The Management on Oct 16, 2019
I apologize for your negative experience. during your stay We are doing general cleaning and pest control to improve the quality and service of the hotel.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
町から離れているため、買い物等はすべてタクシー利用になります。
Stayed 6 nights in Aug 2019

10/10 Excellent

Toshi

Liked: Cleanliness
コンドミニアムとホテルに分かれていて、コンドミニアム滞在者はプールのタオルが借りられないので注意が必要です。
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
에어컨에서 물이 가끔 새긴햇지만, 뷰가 정말 끝내주고 시설또한 좋습니다! 직원들 친절하고 가족단위로 정말 좋은 곳이에요~ 하지만 이동시 택시를 기다리는 시간이 30분정도 걸려요~ 시내로 나가실분들은 참고하세요,
Stayed 3 nights in Mar 2019
Response from Dianne (Property Manager) on May 4, 2019
아파트에 머 무르셔서 고마워. 누설 된 aircon의 불편함에 대해 사과드립니다. 앞으로 더 나은 서비스를 제공하기 위해 현재 유지 보수 중입니다.

10/10 Excellent

jonf, seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전망과 숙소가 굉장히좋음
넓고 깨끗함 전망이 좋고 모든 주방기구 그릇있음 다음에도 또이용 하고싶음 가격대비 굉장한 숙소
Stayed 2 nights in Aug 2018
Response from Dianne on Sep 14, 2018
정말 고맙습니다. 다시 ^^ 돌아 오신 것을 진심으로 환영합니다 ^^.