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Tru by Hilton Lancaster East
2.5 star property

Hotel with free breakfast, a short walk to Dutch Wonderland

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Tru by Hilton Lancaster East

Room, 2 Queen Beds, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Indoor pool
Exterior
Lobby
Bathroom sink

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Breakfast included
  • Parking included
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
The price is ￥14,550
￥16,150 total
includes taxes & fees
Sep 29 - Sep 30
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Room options

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Showing 3 of 7 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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Desk, laptop workspace, blackout drapes, iron/ironing board
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The price is ￥13,641
￥15,141 total
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Sep 26 - Sep 27
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About the neighborhood

Map
17602, PA, Lancaster, 2320 Lincoln Hwy E

What's nearby

  • Amish Farm and House - 8 min walk
  • Dutch Wonderland - 8 min walk
  • Rockvale Outlets - 9 min walk
  • Tanger Outlets Lancaster - 10 min walk
  • American Music Theatre Lancaster - 12 min walk

Getting around

  • Lancaster Station - 14 min drive
  • Philadelphia Intl. Airport (PHL) - 85 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Golden Corral - ‬4 min walk
  • ‪Cracker Barrel - ‬13 min walk

About this property

Tru by Hilton Lancaster East

Hotel near Dutch Wonderland
Near Amish Farm and House and Tanger Outlets Lancaster, Tru by Hilton Lancaster East provides a free breakfast buffet, an arcade/game room, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
You'll also find perks like:
  • An indoor pool
  • Free self parking and extended parking
  • Express check-out, express check-in, and luggage storage
  • A gift shop, tour/ticket assistance, and an elevator
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 112 rooms have comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Smart TVs with premium channels
  • Refrigerators, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Frequently asked questions

Does Tru by Hilton Lancaster East have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Tru by Hilton Lancaster East?

As of Sep 23, 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Lancaster East on Sep 29, 2024 start from ￥14,550, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton Lancaster East pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Lancaster East?

Self parking and extended parking are free at this property.

What time is check-in at Tru by Hilton Lancaster East?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Tru by Hilton Lancaster East?

Check-out is at noon.

Where is Tru by Hilton Lancaster East located?

Situated in the entertainment district, this hotel is within a 10-minute walk of Amish Farm and House, Dutch Wonderland, and Tanger Outlets Lancaster. American Music Theatre Lancaster and Rockvale Outlets are also within 15 minutes.

Tru by Hilton Lancaster East Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1005 reviews" "
Rating 8 - Good. 235 out of 1005 reviews" "
Rating 6 - Okay. 83 out of 1005 reviews" "
Rating 4 - Poor. 50 out of 1005 reviews" "
Rating 2 - Terrible. 23 out of 1005 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Stayed 2 nights in Sep 2024

10/10 Excellent

Philip

Stayed 4 nights in Aug 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff were great as was the room. Only issue we had was with the people above us. They made noise all night.
Stayed 1 night in Sep 2024

8/10 Good

Heather

Stayed 1 night in Sep 2024

4/10 Poor

Julie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Convenient to Sight and SoundThe staff at night was alone but was on top of everything. She was so sweet. The rooms need to be cleaned better. It’s the details that make a place special and be revisited. The lobby furniture needs to be replaced or at least cleaned.
Stayed 1 night in Sep 2024

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jowanda

Stayed 1 night in Aug 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, room was okay, sheets were not tight on the bed.
Stayed 1 night in Aug 2024

8/10 Good

Osvaldo, Springfield

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Stayed 1 night in Aug 2024

10/10 Excellent

gierson

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 1 night in Aug 2024

4/10 Poor

Karen, queens Village

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome resort!
Stayed 1 night in Jul 2024

8/10 Good

Felicita

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall okay place if you are staying for a night.
Stayed 1 night in Aug 2024

10/10 Excellent

Zofia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Shirley

Traffic noise from trucks on highway. Room looked sparse and not very cozy looking
Stayed 1 night in Aug 2024

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and pillows, crate, control, clean bathroom with great water pressure
Stayed 1 night in Aug 2024

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent! The room was clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth A

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for short stays. It has a hip and cheery vibe. Everyone was really friendly. Room was clean and the bed super comfortable, even the pillows!!
Stayed 1 night in Jul 2024

10/10 Excellent

Lizzie

Liked: Cleanliness, staff & service
Our second stay, great my husband and I love this place for short stays.
Stayed 2 nights in Aug 2024

4/10 Poor

Jonathan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beds were extremely hard. There was a lot of noise at night.
Stayed 1 night in Aug 2024

10/10 Excellent

Spiro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 1 night in Aug 2024

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, Dina at the front desk was wonderful, cheery and very polite. Katie was very personable and polite and took care of the problem in our room with the electric curtain. The only thing we were not confirmed and told was about that we had to ask as guests for our room to be cleaned each day we stayed. The wet towels piled up in the bathroom and having a handicap person staying that was the only problem we encountered. In the pool room I noticed while swimming that there was not an AED machine in the pool room for emergencies. We noticed during breakfast that started at 7am through 10am. It was around 9am and they were running out of food. So it meant if you didn't wake up early then you didn't get a chance to have a breakfast. When asked if they had anymore pancake mix for the machine they checked and the staff said no the mix is done and they don't refill. So on that particular day there was no egg omelettes left, nor bacon, and pancakes. The only choices you had was oatmeal, cereal, and 3 english muffins. It just so happened we were not the only family coming down late for breakfast. Overall, my stay wa a pleasant one for being a first time customer at the Tru by Hilton.
Stayed 2 nights in Jul 2024

10/10 Excellent

Food

Stayed 1 night in Apr 2024

4/10 Poor

Diana

Traveled with family
Disliked: Cleanliness, amenities
extreme disappointment with my recent stay at your facility. This was my second time visiting this location, with the first visit being over a year ago. Unfortunately, I must say that the quality of service and experience has significantly declined since then. During our stay, my family and I encountered several issues that made our stay unpleasant and frankly unacceptable. Firstly, there were individuals running up and down the hallways (multiple times throughout the night), which posed a serious safety risk to my husband and toddler. This behavior was not only disruptive but also dangerous, almost knocked my husband over while holding our daughter. Furthermore, we had to endure excessive noise coming from the room above us at 3 AM, which disrupted our sleep and left us exhausted throughout our stay. Despite contacting management, the noise persisted, and it greatly affected our overall experience. Additionally, the cleanliness and upkeep of the facility were subpar. Throughout our two-night stay, we noticed boxes of food and drinks left outside various guests' doors for extended periods, creating a messy and unsanitary environment. This lack of cleanliness was disappointing and unexpected from your establishment. Overall, I am deeply disappointed with the decline in standards at your facility since my last visit. Our recent experience has left a lasting negative impression.
Stayed 2 nights in Jul 2024