Basic Cabin, 2 Bedrooms (Unit 8) | Living area | TV, DVD player

Reviews of Anchorage Holiday Units

3 out of 5
Anchorage Holiday Units
7 Roadknight Street, Lakes Entrance, VIC

Reviews

8.0

Very Good

Rating 10 - Excellent. 72 out of 235 reviews" "
Rating 8 - Good. 99 out of 235 reviews" "
Rating 6 - Okay. 39 out of 235 reviews" "
Rating 4 - Poor. 21 out of 235 reviews" "
Rating 2 - Terrible. 4 out of 235 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Christopher, Melbourne

Traveled with partner
Liked: Cleanliness
clean close to all shops.
Stayed 1 night in Feb 2024
Response from q on May 14, 2024
thank you for your stay with us.

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness
PROS-property was cheap,convenient to shops and waterfront.Heating was good and had electric blankets,was quiet at night. CONS-accommodation is in original condition and very dated poky and cluttered. You get what you pay for,as it was half the price of others,and it suited our purposes at a budget price.
Stayed 1 night in May 2024
Response from q on May 8, 2024
thank you stay with us.also thank you for your promotion, I even don't know our price is that cheap. so I can increase our price from tonight.thank you once again.

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from q on Apr 27, 2024
thank you for your stay with us

10/10 Excellent

Jake

Liked: Amenities
Nice self contained apartment for couple of nights stay at Lakes Entrance. The apartment was slightly old and worn however was clean enough and had all amenities required.
Stayed 2 nights in Apr 2024
Response from q on Apr 16, 2024
thank you stay with us

10/10 Excellent

louise

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay at the anchorage with our dog! Communication was great and would definitely stay again
Stayed 2 nights in Apr 2024
Response from q on Apr 16, 2024
thank you stay with us

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, amenities
This place is quite old and looks like it hasn't had much refurbishment for quite some time. But it was clean and comfortable. Quite spacious. Quiet but well licated to walk to shops and dining options. We were pretty happy with our stay given we just picked a budget option for an overnighter to break up our trip. I've pai considerably more in the past for places very much inferior to this place. Recommended for the budget concious. But if your after shiny or new or luxurious seek elsewhere.
Stayed 1 night in Mar 2024
Response from q on Mar 28, 2024
thank you stay with us.

8/10 Good

Steve, Mitchell

Traveled with group
Liked: Cleanliness
An older property that possibly needs to be updated but clean and comfortable. Very good value for money.
Stayed 1 night in Feb 2024
Response from q on Feb 19, 2024
thank you stay with us

8/10 Good

Kevin

Liked: Cleanliness, amenities
Comfortable clean convenience
Stayed 3 nights in Feb 2024
Response from q on Feb 15, 2024
thank you for your stay with us.

4/10 Poor

Seom

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from q on Feb 15, 2024
you have a dog

10/10 Excellent

Kylie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely unit, clean, tidy, enough space for the family. Walking distance to everything Lakes. Staff were so friendly and helpful. Would stay here again.
Stayed 2 nights in Jan 2024
Response from q on Feb 15, 2024
thank you for your stay with us.

6/10 Okay

Julia

Disliked: Cleanliness
Adequate for an overnight stay with my dog.
Stayed 1 night in Jan 2024
Response from q on Feb 15, 2024
thank you for your stay with us.

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
cleaning, got all basic equipments need for short stay
Stayed 1 night in Jan 2024
Response from q on Feb 1, 2024
thank you for your stay with us.

4/10 Poor

Trevor

Traveled with pets, Traveled with family
Disliked: Cleanliness, property conditions & facilities
This property is old and run down with basic amenities that are not justified for over $200 per night . Holiday season I suppose they can charge excessive rates. Pool is small and basic, playground consists of 1 slide.
Stayed 2 nights in Jan 2024
Response from q on Jan 18, 2024
if I didn't ask I will never know you bring the pet. your kid lost her jumper is not my fault. I know how to orgnise our rate, no need your suggestion. also pool and playground is designed and produced by specialist according to our property size, not made by us. I really want a 4000 sq meter pool, however our property size only 2000 sq meter.

8/10 Good

Imran

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from q on Jan 13, 2024
thank you stay with us.

2/10 Terrible

sandra

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from q on Jan 13, 2024
anchorage is own by Chinese.

4/10 Poor

Damien

Disliked: Property conditions & facilities
Hot water was a joke. Shower kept going cold straight away. Gas in stove lighter ran out. Batteries in tv remote were flat. It was like they didn't want to spend any money on upkeep.
Stayed 2 nights in Dec 2023
Response from qing on Dec 30, 2023
if you don't want stay in Chinese people own's accommodation please donnot book by any reason. I have to keep my response rate, otherwise it is waste my time to reply you review.

10/10 Excellent

Gnanasena

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from q on Dec 30, 2023
thank you stay with us

8/10 Good

Alain

Stayed 1 night in Dec 2023
Response from q on Jan 13, 2024
thank you stay with us.

10/10 Excellent

Deborah

Stayed 5 nights in Dec 2023
Response from q on Dec 21, 2023
thank you for your stay with us.

10/10 Excellent

Dinesh

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from q on Dec 21, 2023
thank you for your stay with us.

8/10 Good

liz

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
You get more than you pay for here. It's clean, got all the basics, lots of room at a great price. Property manager Paul very responsive and helpful.
Stayed 3 nights in Nov 2023
Response from q on Nov 28, 2023
thank you stay with us.

10/10 Excellent

Dionne

Stayed 1 night in Nov 2023
Response from q on Nov 23, 2023
thank you stay with us.

8/10 Good

Marius

Liked: Amenities, property conditions & facilities
The units are quiet old, but mostly clean and well equipped.
Stayed 2 nights in Nov 2023
Response from q on Nov 19, 2023
thank you for your stay with us.

8/10 Good

valdis

Liked: Cleanliness, amenities, property conditions & facilities
good unit but shower water kept going from good to no hot water when turned off and on hot water back on
Stayed 4 nights in Nov 2023
Response from q on Nov 19, 2023
thank you for your stay with us.

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness
Ideal budget accommodation for seniors.
Stayed 1 night in Nov 2023
Response from q on Nov 10, 2023
thank you stay with us.

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
The units are very good value for money in my opinion. Paul and his family are very friendly and helpful in every way. I have stayed at the Anchorage now on several occasions and have always been satisfied with everything. Thank you to Paul and family.
Stayed 5 nights in Oct 2023
Response from q on Oct 23, 2023
thank you stay with us.

10/10 Excellent

Jaspreet

Stayed 1 night in Sep 2023
Response from q on Oct 4, 2023
thank you for your stay with us.

8/10 Good

Pam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked that this unit would be perfect for a young family. It has everything they would need. For us, as an older couple, it suited us very well. We had a comfortable night sleep with all that we needed.
Stayed 1 night in Sep 2023
Response from q on Sep 29, 2023
thank you stay with us.

8/10 Good

liz

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good rates
Stayed 3 nights in Sep 2023
Response from q on Sep 22, 2023
thank you for your stay with us

6/10 Okay

Peter

Traveled with partner
Disliked: Property conditions & facilities
the fact it was cheap but wouldnt stay again
Stayed 2 nights in Sep 2023
Response from q on Sep 19, 2023
thank you for your stay with us, that's all we need.

8/10 Good

colin

Traveled with partner
Liked: Amenities, property conditions & facilities
ok for one night
Stayed 1 night in Jul 2023
Response from q on Jul 9, 2023
thank you stay with us.

6/10 Okay

Belinda

Disliked: Amenities, property conditions & facilities
Response from q on Jul 5, 2023
thank you stay with us.

8/10 Good

Steve

Stayed 2 nights in Jun 2023
Response from q on Jun 14, 2023
thank you stay with us.

8/10 Good

valdis

Liked: Cleanliness, amenities, property conditions & facilities
hot water temp went fron very hot to cold a few times in shower
Stayed 4 nights in Jun 2023
Response from q on Jun 9, 2023
thank you stay with us

4/10 Poor

Neil

Disliked: Amenities, property conditions & facilities
That place will not see me again
Stayed 2 nights in May 2023
Response from qing wang on May 23, 2023
you stay in our full refurbishment unit, so what's wrong with that? oh, sorry, I forgot to stay we are Chinese. and why never reply message? and why so rude when see my face at check in time? if I'm white people how do you show your ID? we don't need see you again.

8/10 Good

Deidre

Stayed 2 nights in May 2023
Response from q on May 23, 2023
thank you stay with us.

8/10 Good

Hoichaan

Liked: Cleanliness
Need to refresh most things inside the unit like the other reviews mention. Especially the hair dryer, kitchen cabinets mat, towels....
Stayed 1 night in May 2023
Response from 1 on May 19, 2023
thank you stay with us. may we need rebuild the unit too.

8/10 Good

vence

Liked: Cleanliness, amenities, property conditions & facilities
Good clean stay
Stayed 1 night in Apr 2023
Response from q on Apr 25, 2023
thank you for your stay with us.

6/10 Okay

Josephine

Stayed 1 night in Apr 2023
Response from q on Apr 15, 2023
thank you dtay with us, also thank you so much choose not bring pets.

8/10 Good

Paul

Stayed 1 night in Apr 2023
Response from q on May 13, 2023
thank you stay qith us

8/10 Good

Karyn

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a unique 1960s type beach accomodation. Very basic and small but just what you need for an overnight stay. Comfy beds, good water pressure in shower and very clean. Manager left the key for us as we were arriving late and we also had undercover carport for car and a place for the boat. Good 3 star accomodation.
Stayed 1 night in Apr 2023
Response from q on Apr 8, 2023
thank you stay with us. happy easter

8/10 Good

Janet

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The owners were very friendly & courteous. The property was clean, tidy & affordable for our short stay. Very close to the shopping strip. Thank you for our stay.
Stayed 1 night in Mar 2023
Response from q on Mar 31, 2023
thank you for stay with us.

6/10 Okay

Gordon

Traveled with partner, Traveled with pets
Liked: Cleanliness
Disliked: Property conditions & facilities
The place is clean and everything works but the building is old and beyond renovating.
Stayed 2 nights in Mar 2023
Response from q on Mar 19, 2023
when I confirmed with you there are 3 adults with no kid and pet, you said yes, but after you check out we found you have a dog as well, why?from 2015 to 2018, we spent about 87000 to made full renovation for 3 units. however, the feedback is 100% negative. by this reason we are not doing renovation any more.

8/10 Good

valdis

Liked: Cleanliness, amenities, property conditions & facilities
outside seating area
Stayed 3 nights in Jan 2023
Response from q on Feb 4, 2023
thank you for your stay with us.

8/10 Good

Yan

Stayed 1 night in Feb 2023
Response from q on Mar 7, 2023
thank you for your stay with us

10/10 Excellent

Yong Qi

Traveled with family
Liked: Cleanliness
good location
Stayed 1 night in Jan 2023
Response from q on Jan 30, 2023
thank you stay with us, we always welcome nice and honest guests like your family

10/10 Excellent

Truong

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Very friendly owner. Family enjoyed the location n stays. Thank you and we will surely recommend this to our family and friends. We will back soon
Stayed 2 nights in Jan 2023
Response from q on Jan 30, 2023
thank you stay with us.

4/10 Poor

Tanya

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location of the property was very convenient to beach and shops however the property itself was disappointing. The blind outside the bedroom kept breaking in the wind therefore we could not sleep and couldn't get hold of owners to fix until the next day. The linen was also old and some pillow slips were dirty. There was also no dryer to use in the laundry which is annoying when you have wet towels from the beach that you can't dry. The layout of the units were not great either having to walk through the kids bedroom to get to the bathroom.
Stayed 2 nights in Jan 2023
Response from qing on Jan 25, 2023
dear tanyathank you for your stay with chinese owned anchorage holiday units. may I ask:our bathroom condition is very clear in room name section (1 Bathroom, Walk Through Bedroom 2) , if you not happy with that, why still booking with us?why we have to have a cloth dryer?due to a big windy day, what you want me to do when call me at 10:16pm?this room type only have 4 beds, I saw you list 1 adult and 4 teenage children,so I free upgrade you to the large unit with 5 bed, because I want you have a comfortable stay, however, I didn't heard a single (thank you) and also this unit make you unhappy, I will not doing that foolish things again.

8/10 Good

brent

Stayed 1 night in Jan 2023
Response from q on Jan 21, 2023
thank you sty with us.

8/10 Good

Jessica

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Lovely owners. Oldish style accommodation. Good for small visit through town
Response from qing on Jan 17, 2023
thank you for your stay with us.