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Reviews of THE ONE - SUN 'n SEA ROOMS

THE ONE - SUN 'n SEA ROOMS
VIALE GIUSEPPE GARIBALDI 58, La Spezia

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

2.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Philippe

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is no where near the beach which the photo would imply. Finding this property was challenging. It was in an area that parking (or even stopping) was impossible. Verifying that we were at the right place was difficult. There is no one on site, you must rely on someone on the phone and their cavalier attitude. Their English was very poor and I found them difficult to understand and there was a give a darn attitude. There ended up being available parking 400 meters away but we had to ask everyone we met on the street where to find some parking. Other wise the room was actually remodeled and clean. I think this whole listing was a scam as it starts with the feature photograph to suck you in. Despite being clean and modern I had to give it a terrible review for these reasons.
Stayed 1 night in May 2024
Response from The One on May 24, 2024
Dear Guest,we are very sorry that you had to write this review, since all the informations are very clear explained on this site.1 - The property is close to the beach because La Spezia is a coastal town. The photo refers to Cinque Terre of course, because its our main attraction and 99% of our guests plan to visit this wonderful area. For any doubt about our placement, you can open the map with our location.2 - We sent on your mobile phone, prior arrival, the informations how to check-in (this property doesn't feature a reception service, also this is clearly explained on the site) and a recommended parking site closeby.3 - Fortunately, you're the first and only person that relate to us as being a scum.Best RegardsThe One Sun'n'Sea Rooms

10/10 Excellent

BERCEL ANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, perfect location.
The hotel was very close to the central train station. Which is also easy access to go to Cinque Terre. Very easy to find and it’s steps away from the plaza where you walk and shop and eat or drink. The room was the deluxe so we had a big room for the two of us. It was very clean and comfortable. The mattress was a memory foam, so it was very nice. Extra pillow was available which I really like air conditioning work perfectly. The only downside is the Internet. To get a very strong signal. You’d have to be in the lobby. Other than that, everything was perfect.
Stayed 2 nights in May 2024
Response from The One on May 24, 2024
Dear Ann,thank you very much for your helpful review! We are happy that you spent a pleasant time in La Spezia Best Regards

10/10 Excellent

Gerald

Great place to stay in La Spezia.
The overall stay better than I expected. Only problem was the door jam was damaged and we had trouble contacting the owner. The room was facing the Main Street with a small balcony great for coffee in the morning (needs one more chair) the room was clean the shower was great the bed was very comfortable with the window closed you can’t hear anything from the street would definitely book again
Stayed 6 nights in Apr 2024
Response from The One on May 15, 2024
Dear Guest, thank you very much for your good review! We hope to welcome you once again in La Spezia

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
We stayed there for one night! The room is clean, spacious, modern, and well located ( just 5-6 min walk to the train station). We will definitely come back. The only downside is that no one has made contact with us beforehand and had to call them myself when I was at the front door, despite texting them a few hours ahead. So make sure you get all the information needed in advance.
Stayed 1 night in Oct 2023
Response from The One on May 19, 2024
Dear Guest, thank you very much for your good review! We hope to welcome you once again in La Spezia

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from The One on May 19, 2024
Dear Johannes, thank you very much for your good review! We hope to welcome you once again in La Spezia

10/10 Excellent

Fernande

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024
Response from The One on May 15, 2024
Dear Fernande,thank you very much for your review! We hope to welcome you once again in the future.

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from The One on May 19, 2024
Dear Guest, thank you very much for your good review! We hope to welcome you once again in La Spezia