Family Suite | Free WiFi
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Reviews of Super OYO 89678 Ady Hotel

2 out of 5
Super OYO 89678 Ady Hotel
Lot 9980, Kg Gong Pak Jin, Jalan, Tengku Ampuan Intan Zaharah, Kuala Terengganu, Terengganu

Reviews

6.4
Rating 10 - Excellent. 5 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 4 out of 15 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

8.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jean Chai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ava on Oct 12, 2023
Hi, Jean! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Ava

8/10 Good

Mohammad Nazrin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Semua ok,memuaskan cuma bilik kecil,agak sempit untuk lalu
Stayed 2 nights in Aug 2023
Response from Joey on Sep 12, 2023
Hi Mohammad Nazrin, That is what we like to hear from our valued guest. Do give us another opportunity to delight you again. Wish you a wonderful day ahead. Regards, Joey

2/10 Terrible

Annum

Business traveler
Disliked: Staff & service
the receptionist will asked you to pay more bcs they claimed that the price of the property shows in expedia are not the same as their price. so when you went to check in they will ask to pay again to them
Stayed 5 nights in Jun 2023
Response from Ava on Jul 5, 2023
Hi, Annum! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Ava

4/10 Poor

Rusnah

Stayed 1 night in Apr 2023
Response from Ava on May 24, 2023
Hi, Rusnah! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

2/10 Terrible

Ong

Stayed 1 night in Jul 2022
Response from Ammy on Jul 27, 2022
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

4/10 Poor

Siew Cheng

Stayed 1 night in Jun 2022
Response from Jane on Jul 10, 2022
Hi, Slew! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!

2/10 Terrible

Hafizzy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay but no stay
The order was double booked.
Stayed 1 night in Oct 2021
Response from Jake on Nov 2, 2021
Hi, Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we will surely put in our best efforts to keep up with your expectations in the future. Regards, Jake

6/10 Okay

Verified traveler

Business traveler
Stayed 2 nights in Oct 2021
Response from Jane on Oct 24, 2021
Hi, Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Amina!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty room
Hotel room was not clean, bedsheets, pillow and comforter all with stains. Toilet was dirty too. None of the part were cleaned overall. The walkway also got water leakage.
Stayed 1 night in Apr 2021
Response from Mike on Apr 9, 2021
Hi, sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Mike

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020
Response from Leo on Oct 13, 2020
Thanks for the positive rating. Hope to welcome you again soon. Regards, Leo

10/10 Excellent

Kuro, Bc

Good very very good..steady nice room nice people
Stayed 1 night in Aug 2020
Response from Ammy on Sep 11, 2020
Thank you for your appreciation, Kuro! We hope to give you consistent service every time. Regards, Leo

8/10 Good

Suraya, Shah alam, selangor

Traveled with family and small children
Disliked: Property conditions & facilities
The toilet in room 26 are not clean up while we check in and the shower paip are not function well.please improve the facilities for your next customer. 1more thing, kindly give the customer a nearest room since i have mention i with my baby age 1years and half and checkin on night, little bit disappointed they give us 2nd floor room, kindly improve the needs of your customer, thank you
Stayed 1 night in Sep 2020
Response from Peter on Sep 11, 2020
Hey, Suraya! Thanks for rating us positively. We do apologize for the hassle faced. We have forwarded your feedback to our concerned team to ensure your next visit is more comfortable and relaxing. Regards, Peter

10/10 Excellent

Nornazila

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking limited
Stayed 2 nights in Aug 2023
Response from Ammy on Jan 23, 2024
Hi, Nornazila! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.

10/10 Excellent

NOR AZIYAN ASHIKIN

Stayed 1 night in Aug 2023
Response from Eva on Aug 28, 2023
Thank you for your appreciation, Nor! We hope to give you consistent service every time. Regards, Eva

10/10 Excellent

Murugan

Stayed 1 night in Mar 2023
Response from Lisa on Mar 7, 2023
Thanks for rating us superbly, Murugan! Glad to know that you loved our services :) Regards, Lisa