The property is beautiful and it seems like they have a lot that they offer, but my husband and I were very disappointed. The pool and breakfast were up a ton of stairs which wouldn’t have been so bad if we had any relief from the heat in our room. The air conditioning in our room didn’t work and only made the 95 degree weather more uncomfortable. We couldn’t get cold water in the shower so we couldn’t cool down. The bathroom was downstairs and every time you would go, you would drop sweat because the “air conditioning” is up stairs in the bedroom. Half of the lights in the room didn’t work and there were 30 light switches to try and figure out. Last but now least, we booked a mini bus from the hotel to our next hotel in Ao Nang and we were told that the mini bus would take 3 hours and take us right to our new hotel. The bus took over 4 hours, the isles were stacked to the ceiling with luggage, the A/C again didn’t work, and they didn’t take us to our new hotel. The mini bus took us into Krabi town and made us pay AGAIN to get on another bus.
The entire stay was frustrating and I’m just glad we were only there one night.