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Reviews of Anana Ecological Resort Krabi

5 out of 5
Anana Ecological Resort Krabi
Soi Suan Tu Rian, Aonang, Krabi

Reviews

9.4

Exceptional

Rating 10 - Excellent. 169 out of 220 reviews" "
Rating 8 - Good. 33 out of 220 reviews" "
Rating 6 - Okay. 8 out of 220 reviews" "
Rating 4 - Poor. 7 out of 220 reviews" "
Rating 2 - Terrible. 3 out of 220 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Ani

Disliked: Cleanliness, amenities
Rooms are not clean, dirty bed, dirty walls, the pool is more like a jacuzzi (temp) and I lived outside of my suitcase due to the poor room setup and lack of cleanliness. A lot of flies at breakfast. Luckily I wasn't there much other than to sleep due to excursions. 3-star hotel at best...
Stayed 6 nights in May 2024
Response from Wolfgang Grimm on May 24, 2024
Thank you so much for your feedback. We are very sorry that you felt that way, your comments have been noted and shared with the team, Thailand has just gone through one of the hottest months of the year in April and the pool is outside in the sun all day - global warming not helping either :-( , With Ecological Regards

10/10 Excellent

mohammed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone and everything was just great. Excellent and hospitable staff. Special mention of staff Hassan is absolutely necessary. We will recommend to our family and friends.
Stayed 4 nights in Apr 2024
Response from Wolfgang Grimm on May 24, 2024
Thank you so much for your five Star 5 out of 5 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

4/10 Poor

Luke

Liked: Cleanliness
Disliked: Staff & service, amenities
Room are not soundproof Staff very unhelpful and rude. Wouldn’t recommend
Stayed 7 nights in Apr 2024
Response from Wolfgang Grimm on Apr 28, 2024
Thank you so much for your feedback. We are very sorry that you felt that way, our team generally gets very high scores for friendliness and helpfulness. With Ecological Regards

10/10 Excellent

Shirley

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed in this hotel with my family. The hotel itself was wonderful, great staff, very clean, peaceful. It was far away from the noise of Ao Nang beach but close enough that only took less than ten minutes to get there by car. The hotel offers free shuttle to and from the beach, available certain hours of the day. After my stay my family and I were traveling to Krabi. We booked our transportation thru the hotel. Our driver was Hassaan, he was amazing and kept us safe on the way there. He was also very nice and attractive every time we saw him in the hotel.
Stayed 3 nights in Apr 2024
Response from Wolfgang Grimm on Apr 28, 2024
Thank you so much for your five Star 5 out of 5 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

Luicina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in Krabi
Hotel is a gem. It’s located in a quiet area of Krabi, 10’ drive from Ao Nang beach. We really wanted to be secluded from the caos and this was the perfect place for that. They offer free shuttle to the beach every hour so it’s very convenient. Staff is willing to help at all times, rooms are spacious. Breakfast is amazing, plenty of options. Will 100% recommend.
Stayed 7 nights in Feb 2024
Response from Wolfgang Grimm on Mar 28, 2024
Thank you so much for your five Star 10 out of 10 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

Jacob

Great stay! Highly recommend!
Stayed 2 nights in Feb 2024
Response from Wolfgang Grimm on Mar 28, 2024
Thank you so much for your five Star 5 out of 5 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

Oren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with superb staff
We enjoyed tremendously our 3-night stay here. The room was large, the views from the window are fantastic, breakfast was excellent and the pool was beautiful and great fun. The location is not perfect (7 minutes by car from central Ao Nang, not walkable), but the almost-hourly free shuttle from the hotel to the center is convenient. Above all - the staff was fantastic. We did encounter some issue during our stay (not the hotel’s fault), and everyone in the staff went out of their way to solve the issues and ensure that we are happy with the resolution. It is was a level of customer care that is rare to find even in the best hotels.
Stayed 2 nights in Feb 2024
Response from Wolfgang Grimm on Mar 28, 2024
Thank you so much for your five Star 10 out of 10 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

Marcel

Stayed 5 nights in Feb 2024
Response from Wolfgang Grimm on Mar 28, 2024
Thank you so much for your five Star 10 out of 10 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

8/10 Good

Sinjin

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
I booked a family room as it was listed for 5 guests. However, upon getting there they told me that it was maximum 3 adults and that we would need to pay extra. Upon getting to the room, it was very outdated and not like the other rooms. We were disappointed. It was also not close to the town, but they had a shuttle that ran every hour to drive us there. Breakfast buffet was included and was amazing!
Stayed 3 nights in Jan 2024
Response from Wolfgang Grimm on Feb 13, 2024
Thank you so much for your five Star 4 out of 5 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

Anne

Liked: Staff & service, amenities, property conditions & facilities
Beautiful property and amazing staff! Quiet and away from the busy beach but close enough that’s it’s easy to go into town. Highly recommend!
Stayed 2 nights in Jan 2024
Response from Wolfgang Grimm on Jan 29, 2024
Thank you so much for your five Star 5 out of 5 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

8/10 Good

Sondre

Stayed 2 nights in Jan 2024
Response from Wolfgang Grimm on Jan 29, 2024
Thank you so much for your five Star 8 out of 10 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

uzma

Liked: Cleanliness, staff & service
We stayed in a pool side villa, absolutely enjoyed our stay.
Response from Wolfgang Grimm on Feb 13, 2024
Thank you so much for your five Star 5 out of 5 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

Håkon

Stayed 5 nights in Dec 2023
Response from Wolfgang Grimm on Jan 29, 2024
Thank you so much for your five Star 10 out of 10 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

Nikolaj

Stayed 1 night in Dec 2023
Response from Wolfgang Grimm on Jan 29, 2024
Thank you so much for your five Star 10 out of 10 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

Nikolaj

Stayed 4 nights in Dec 2023
Response from Wolfgang Grimm on Jan 29, 2024
Thank you so much for your five Star 10 out of 10 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

6/10 Okay

Rebecca

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
I did give this resort a three but I almost gave it a two. My rating is 2.5 This resort was out of the way but had a shuttle to Ao Nang Beach which was convenient. It is about 40 minutes into Krabi town. The sky bar was great, offering a beautiful sunset and great drinks. We also really enjoyed our meal in the rooftop restaurant. We however, had some serious issues with cleanliness in our room. The room smelled of mildew. When we arrived the floor looked as if it hadn’t been mopped. I stepped on a piece of glass and I didn’t break any glass. The sheets had not been changed since the previous guest - the pillow had a funny smell and there were black specs of dirt and sand in them. Worse when my husband lifted the pillow and there were eyelash extensions from the last guest!!!! We immediately addressed the sheet issue with the staff and they handled it professionally having someone come change the sheets immediately which was appreciated. Our other challenge was that they didn’t put new towels in the room on the second day so we had to ask for towels. The staff seemed a little annoyed by this but did provide us with new towels. In general the staff were helpful and kind. We wouldn’t stay again here due to the issues with our room but would recommend the sky bar.
Response from Wolfgang Grimm on Feb 13, 2024
Thank you for your feedback about a stay you had in November 2023, at the time we apologised to you and it was accepted so I am quite surprised to see a negative review 4 months later, I can assure you as we did at the time the sheets and all linens were change between all guest stays, I am glad you have highlighted that it was all handled professionally at the time, but again with the towels we have the green room program and if towels are left on the floor they are replaced so we are sorry you needed to ask on the second day

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and friendly staff
Stayed 3 nights in Nov 2023
Response from Wolfgang Grimm on Jan 29, 2024
Thank you so much for your five Star 5 out of 5 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

Tara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Krabi!
Ya, Hasan and the team were so helpful and went above and beyond throughout our stay. From start to finish it was flawless - the facilities were great, breakfast was delicious and the room was very comfortable. We loved our time here so much we have decided to amend our plans so we can come back for a few more days. Would highly recommend a stay here!
Stayed 2 nights in Nov 2023
Response from Wolfgang Grimm on Jan 29, 2024
Thank you so much for your five Star 10 out of 10 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

clarescia

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Wolfgang Grimm on Nov 10, 2023
Thank you so much for your five Star 10 out of 10 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

Chien-Chieh

Stayed 2 nights in Sep 2023
Response from Wolfgang Grimm on Nov 10, 2023
Thank you so much for your five Star 10 out of 10 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

Vinayak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond expectation, generally. However the F&B needs improvement.
Stayed 1 night in Sep 2023
Response from Wolfgang Grimm on Nov 10, 2023
Thank you so much for your five Star 10 out of 10 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful hotel the place the staff were attentive, friendly and efficient couldn’t do enough for you was perfect in all ways . Upgraded to a pool access villa which was so lovely definitely worth the extra money. Definitely recommend this hotel
Stayed 7 nights in Aug 2023
Response from Wolfgang Grimm on Nov 10, 2023
Thank you so much for your five Star 10 out of 10 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

Shelley

Stayed 6 nights in Sep 2023
Response from Wolfgang Grimm on Nov 10, 2023
Thank you so much for your five Star 10 out of 10 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

Stephen

Stayed 8 nights in Aug 2023
Response from Wolfgang Grimm on Sep 5, 2023
Thank you so much for your five Star 10 out of 10 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

aziz

Stayed 7 nights in Aug 2023
Response from Wolfgang Grimm on Aug 27, 2023
Thank you so much for your five Star 10 out of 10 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immersed in nature.
Excellent hotel. Beautiful nature views from all the rooms. Well made hotel in excellent condition. Organic breakfast with a varied selection. Very helpful staff. The owners gave us free transport to the airport as we had paid for a night that we didn’t use. Magnificent feeling of being at one with nature.
Stayed 6 nights in Aug 2023
Response from Wolfgang Grimm on Aug 27, 2023
Thank you so much for your five Star 10 out of 10 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

Eelin

Stayed 3 nights in Aug 2023
Response from Wolfgang Grimm on Sep 5, 2023
Thank you so much for your five Star 5 out of 5 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely mountain retreat
It was a lovely treat in the mountains. I wanted something a bit different and this was gorgeous. Beautiful pool and rooms as well as very helpful staff and lovely owners. Good food and breakfast also!
Stayed 3 nights in Jul 2023
Response from Wolfgang Grimm on Aug 27, 2023
Thank you so much for your five Star 10 out of 10 review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

Kyaw

Stayed 2 nights in Jun 2023
Response from Wolfgang Grimm on Jul 31, 2023
Thank you so much for your five Star review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

Heidi

Stayed 2 nights in Jun 2023
Response from Wolfgang Grimm on Jul 20, 2023
Thank you so much for your five Star review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

Khalia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2023
Response from Wolfgang Grimm on Jul 20, 2023
Thank you so much for your five Star review. We are very happy to know that you have enjoyed your stay with us and looking forward to welcome you again soon. With Ecological Regards

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly great property, everything was fantastic but the sheets and towels were pretty dirty.
Stayed 2 nights in May 2023
Response from Oliver on May 13, 2023
Thank you very much for your rating. Knowing that you have enjoyed your stay at the Anana Ecological Resort Krabi will continue drive our motivation for a service you are expecting from us. Sending anEcological Regards,Oliver & The Anana ECO Team

8/10 Good

Tian Chu

Traveled with family
Liked: Cleanliness, room comfort
Nothing much to do!
Dinner is average. Resort should organise some green tour to justify Ecological resort, otherwise it does not live up to the name.
Stayed 1 night in May 2023
Response from Oliver on May 13, 2023
For your review we are very thankful and are happy that we were able to welcome you at the Anana Ecological Resort Krabi certified by the Green Glob. We hope that you have managed to visit our Botanica Farm to table which we will extending in the near future. Sending you an Ecological Regards,Oliver & The Ananan Eco Team

10/10 Excellent

Olivier

Stayed 5 nights in Apr 2023
Response from Oliver on May 13, 2023
Thank you very much for your rating. It motivates us to continue to do our best to make you and everyone esle enjoy staying at theAnana Ecological Resort Krabi . With Ecological Regards,Oliver & The Anana ECO Team

10/10 Excellent

Manoja

Stayed 1 night in Apr 2023
Response from Oliver on May 13, 2023
With thanks we apreciate your rating given to the Anana Ecological Resort Krabi . It is always comfortable for the Team to know that you have enjoyed your stay with us, which motivates us to continue with the services you are expecting. With Ecological Regards,Oliver and The Aanana ECO Team

10/10 Excellent

Marwa

Stayed 1 night in Apr 2023

10/10 Excellent

Curtis

Stayed 2 nights in Apr 2023

10/10 Excellent

Andrea

Stayed 7 nights in Apr 2023

8/10 Good

chon shalom

Stayed 4 nights in Apr 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was quiet and well maintained. the work out facility needs attention.
Stayed 7 nights in Apr 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful Oasis but conveniently located
Stayed 3 nights in Apr 2023

10/10 Excellent

libby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anana is a haven set well back from the buzzy town. Great facilities, and even yoga classes are included. Great breakfast although some slightly odd options in the mix. Sophisticated and multicultural guests saying here, no lads on tour which was a relief
Stayed 3 nights in Apr 2023
Response from Management Team on Apr 12, 2023
Dear Libby,A pleasure to having you with us at ANANA Ecological Resort Krabi. We are glad that our team could reach your expectation and thank you very much for allowing us opportunity to host you during your recent visit.We look forward to welcoming you back here again and again.With Best regards,

10/10 Excellent

Einat

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Best value for money The team is incredibly welcoming and happy to assist. The hotel is 10min from the ebullient center by car by the hotel has every hotel shuttles to there. Strongly recommended
Stayed 4 nights in Apr 2023
Response from The Anana EcoTeam on Apr 11, 2023
Dear Einat, Thank you so much for the great review. Being able to make you stay comfortable gives us motivation to keep on. We hope to be able to welcome you again in the near future. With Ecological Regards, Oliver and the Anana Team

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concern for the environment in hotel practices was great! Staff encouraged us to visit the beach near there by longboat. What a great suggestion. Loved the shuttle service. Staff set up our transfer to an island, taxi, bus, ferry and taxi and the transfer went well. No problems. Definitely stat again.
Stayed 1 night in Apr 2023
Response from The Anana ECO Team on Apr 11, 2023
Dear Sabrina, we are happy that you have experienced and enjoyed your previous stay with us. We are continue on being concerned for sustainability and by the next time of your return we hope you can enjoy more of our Ecological concept. With Ecological Regards, The Anana Ecological Team.

8/10 Good

Roseanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely! Room was spacious and it was spotlessly clean. We loved the pool. The shuttle was useful however it was in demand so it would be good to have more than one an hour, especially coming back to the hotel at peak times. Also it was quite hard to get a taxi back late one night, all drivers were trying to rip us off, including official taxis so some later ones would be useful. The breakfast was good, one of the better ones I've had in Thailand but the juices were too sweet and artificial - Thailand has such lovely fruit, a juice station would go down well! Also lots of issues with the coffee machines and the coffee wasn't great! Overall a good stay though!
Response from Management Team on Apr 12, 2023
Dear Roseanne,Thank you for visiting with us on your recent trip to Ao Nang Beach, Krabi.We are delighted to hear that you enjoyed the overall experience during the time with us.Once again, thank you and we do hope to have another opportunity to welcome you back to our resort in the future!With Kindest Regards,

8/10 Good

Roseanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was disappointed that there were no Ebooker platinum perks - no room upgrade despite rooms still being available to book online and the ‘free breakfast’ was in fact free for everyone! I’d chosen this for being a VIP hotel but it is not so I would suggest that this is taken off the VIP list. That aside, hotel was lovely! Room was spacious and it was spotlessly clean. We loved the pool. The shuttle was useful however it was in demand so it would be good to have more than one an hour, especially coming back to the hotel at peak times. Also it was quite hard to get a taxi back late one night, all drivers were trying to rip us off, including official taxis so some later ones would be useful. The breakfast was good, one of the better ones I’ve had in Thailand but the juices were too sweet and artificial - Thailand has such lovely fruit, a juice station would go down well! Also lots of issues with the coffee machines and the coffee wasn’t great! Overall a good stay though!
Response from Management Team on Apr 12, 2023
Dear Roseanne,Thank you for visiting with us on your recent trip to Ao Nang Beach, Krabi.We are delighted to hear that you enjoyed the overall experience during the time with us.Once again, thank you and we do hope to have another opportunity to welcome you back to our resort in the future!With Kindest Regards,

10/10 Excellent

Bryson

Stayed 1 night in Feb 2023
Response from Management Team on Apr 12, 2023
Dear Bryson,A pleasure to having you with us at ANANA Ecological Resort Krabi.We are glad that our team could reach your expectation and thank you very much for allowing us opportunity to host you during your recent visit.We look forward to welcoming you back here again and again.With Best regards,

8/10 Good

Jian Ming

Stayed 3 nights in Feb 2023
Response from Management Team on Apr 12, 2023
Dear Jian Ming,A pleasure to having you with us at ANANA Ecological Resort Krabi.We are glad that our team could reach your expectation and thank you very much for allowing us opportunity to host you during your recent visit.We look forward to welcoming you back here again and again.With Best regards,

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with an amazing view. We had the best massages at the spa. Highly recommend this location. They offer transport to ao nang beach hourly. It was very relaxing and quiet. We did some morning complimentary yoga and enjoyed the amenites. The staff was super friendly and helpful !
Response from Aum on Feb 23, 2023
Thank you very for complimentary, we will pass this message to all member.