Family Room | Desk, free WiFi, wheelchair access

Reviews of Kabayan Hostel

2.5 out of 5
Kabayan Hostel
Flat D8 15/F, Block D, Chungking Mansion, 40 Nathan Road, Tsim Sha Tsui, Kowloon., Kowloon

Reviews

6.0
Rating 10 - Excellent. 6 out of 38 reviews" "
Rating 8 - Good. 11 out of 38 reviews" "
Rating 6 - Okay. 7 out of 38 reviews" "
Rating 4 - Poor. 2 out of 38 reviews" "
Rating 2 - Terrible. 12 out of 38 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

7.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
It was horrible. They say your booking is confirmed then when u get there is cancelled. We booked a triple bed and ended up getting single with zero space to even breathe. Area you have to pass through to get there is disgusting.
Stayed 3 nights in Jun 2019

8/10 Good

William

Stayed 4 nights in Apr 2019
Response from sabu on May 7, 2019
thku so much

6/10 Okay

Richard

Liked: Cleanliness
Disliked: Room comfort
Reception is 11th floor
The problem of going to the 15th floor to find no-one there was resolved this time because of a sign now saying reception is on the 11th floor. Then I went there and was taken to 17th floor in Area A. Why tell people to go to the 15th floor? Just tell them reception is on 11th floor. At least I got a room this time. So small I am glad it was one night. Quiet room, good area but so small.
Stayed 1 night in Apr 2019

6/10 Okay

Melissa, Auckland, New Zealand

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very close to the city and train station, convenient for first time travelers to Hongkong. Place is no good if you want to stay in the room for the whole duration of your holiday, room is very small. I don't recommend people who are claustrophobic. Toilet is small and wet. Staff is not really accommodating.
Stayed 3 nights in Mar 2019

2/10 Terrible

Richard

Disliked: Staff & service, room comfort
Locked out, no-one home.
I showed up about 11:05pm. The place was shut, no-one answered the door. I had to find alternate accommodation. I was tired and it was hot. Do I have to pay? I have a non-refundable booking for my return to HK tomorrow. Will they be open? Is 11pm too late to stay open for a business that offers accommodation to travellers?
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness
Poor reservation process
The room for the first night was given away as they claim we didn't arrive on time. This reservation was made way in afvance. What gives?
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from sabu on Feb 2, 2019
thku so much

2/10 Terrible

Verified traveler

Stayed 2 nights in Nov 2018

6/10 Okay

Phijoz, Manila

Liked: Cleanliness, room comfort
Small, but quiet room
Location wise, Chungking Mansion is perfect, 30 steps away from MTR TST Exit E, walking distance away from Harbour City to visit Avenue of Stars- It's closed at this moment though; Clock Tower, Star Ferry,enjoy Symphony of Lights in the evening, Space Museum and taking a ferry to Macau is easy. Price of all guests houses here is cheap compare to any other hotels in the area, as expected, people from different nations flocked at this building, elevators more often than not have long line of people, so be patient.
Stayed 1 night in Sep 2018

2/10 Terrible

verry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware of scam!
I got scammed by this hotel in Hongkong. They said my credit card didn't go through for reservation. so they cancel my booking. So, no more room for us to stay. I went there with family of 12 person. I booked for 3 rooms, for June 13-18, 2018. but they don't have the rooms for us. Instead, I have to pay additional HK$ 600 for 3 rooms in cash, so they can find another hotel room for us. I have no choice, it was heavy rain and already dark outside. So I paid penalty HK$ 600 for cancelled room + rent new room for us HK$ 4711 = total HK$ 5311 IN CASH! Now I back in my office and found out they charged full amount of my booking of 5 nights x 3 rooms. They said my credit card didn't go through, but now they charged my Credit card. More work now for me to dispute for this transaction with my credit card. In Chungking mansion, where the hostel is located, they have group of hostels: Marrigold Hostel, NewLondon Hostel, Kabayan Hostel, Mabuhay Hostel. Beware of this kind of scam!
Stayed 5 nights in Jun 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff asked for $500 extra to allow checkin
We two friends had confirmed booking for this hotel. But when we arrived for check-in, the hotel staff refused to let us check in unless we paid an extra $500. They told us to go and find another hotel if we can't pay the extra $500. Our booking was for only $320 and we were asked to pay $500 on top of it or leave!! Can you believe it? Why would I pay in advance and have a confirmed booking if the hotel just doesn't let us checkin when we arrive? It's blatant extortion!! This hotel goes by another name as well - Marigold. We talked to the manager, showed them our confirmed bookings but they refused to let us if we didn't pay the extra amount in caah. Book this hotel at your own peril. And forget about the Hotels.com discounts, hotels like this will force you to pay more anyway when you arrive.
Stayed 2 nights in Jun 2018

10/10 Excellent

garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
Hotel staffs are very friendly. Room is very clean a. . Good location close to MTR
Stayed 1 night in Jun 2018

8/10 Good

Jaypee

Liked: Staff & service, property conditions & facilities
Value for money
Nothing to look further since I am aware of the price that I pay for. But I can say that the experience was over-all good.
Stayed 3 nights in Jun 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scammer
Stay away from this area at all. Scammer people. Got there and ti find out they cancel our bookings an hour before we arrived and saying to book again gonna be expensive. Ysung filipino names to attract customers but they not even filipino. If you dont want to ruin your holiday dont go to this area.
Stayed 2 nights in Apr 2018

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
This was a brilliant choice amongst the many hostels around this area. The staff were very helpful and took our luggage up to the rooms. The beds, towels and toilets were very clean. The location was also brilliant as the MTR was so close. The staff were very nice and gave suggestions for places to eat
Stayed 1 night in Apr 2018

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
The hotel is a good choice for a short stay for a single person. The rooms are comfortable, with good showering facilities.
Stayed 1 night in Apr 2018

10/10 Excellent

Dave, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good all round
Pleasant stay. Clean rooms, comfy beds, hostel was close to MTR station, staff were lovely too. I would go back here again :)
Stayed 1 night in Mar 2018
Response from sabu on Jun 25, 2018
Thanks so much

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They charge my credit card without informing me!
They charge my credit card without informing me and without sending any reconfirmation that my booking was ok. Not a recommendable place! dishonest people! untrustworthy!!!
Stayed 3 nights in Jan 2018

6/10 Okay

Kitty, Mandaluyong City, PH

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
1.) Bedsheets were not new. 2.) One of their personnel is not approachable. 3.) The smell in the aisle is not good. Cigarette smell is everywhere 4.) The toilet bowl doesn't flush well. 5.) There's no enough tissues 6.) The slippers are used, not clean. 7.) There's no space for hangers. 8.) Lamps are not working. 9.) TV only have 5 channels.
Stayed 3 nights in Jan 2018
Response from sam on Mar 9, 2018
thku

6/10 Okay

Yuk Man

Stayed 1 night in Dec 2022
Response from SAM on Jan 19, 2023
THKU

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通非常方便,很適合自由旅行的朋友住
Stayed 1 night in Aug 2019
Response from sabu on Aug 16, 2019
thku so much

6/10 Okay

Verified traveler

オーバ―ブッキング
チェックインをした際に、キャンセルになっていると言われ大変困りました。 クレジットで支払い済みで予約確認メールも届いていたのに… 結果、違うホテルを案内されその場で現金払いに… とりあえずホテルがあって良かったのですが、はじめての経験でしたので不安でした。帰国後問い合わせをした所、ホテル側がオーバ―ブッキングで勝手にキャンセルをする事があるとの事でした。 値段が安く、立地も良いのでまた利用したいとは思いますか、チョンキンのたくさんあるホテルは選んだ方が良いと思う経験で勉強になりました。
Stayed 1 night in Jun 2019

2/10 Terrible

kimura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
悪質な営業手法
追加請求される。1泊あたり24HKGの追加請求がある。またデポジットの返金はこちらから言わないと返金してくれないので注意が必要。ブロックDの11階と15階はやめた方が良さそう。
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の変更を柔軟に行って頂きました。
Stayed 2 nights in May 2019

8/10 Good

CHI YAU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Stayed 1 night in May 2019
Response from sabu on May 9, 2019
thku so much

8/10 Good

KIDONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅店服务员很热情,干净,空间小一点,
Stayed 1 night in Apr 2019

8/10 Good

KIDONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服务员很热情,很努力,房间有点小,其他还可以。
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
방이 협소한 모텔
침사추이 중심가에 있어 위치는 좋으나 청킹맨션이 오래된 건물로 건물 내에서도 구역이 나눠져 있고, 엘리베이터가 작아 이용이 불편합니다. 입구부터 인도, 파키스탄 인들이 많아 조금 위협적인 느낌이 들고 호텔이라 말하기엔 부족한 시설입니다. 그냥 우리 나라 싼 모텔이라고 보시면 됩니다. 위생상태가 넘 안 좋았고, 욕실도 너무 작았고 여행가방(캐리어)를 펴 놓기 불편할 정도로 공간이 협소한 룸입니다. 혼자 묵는 건 비추입니다. 가족이 사용하는 걸로도 비추입니다.
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from sabu on Feb 2, 2019
thk

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
感覺不太好
因為我已經使用過信用卡付款,飯店跟我說沒有這筆交易,結果被多收一次,造成我這次的感覺不是很友善,而且的沒有英文的服務人員
Stayed 3 nights in Oct 2018

8/10 Good

K

Liked: Staff & service
Disliked: Property conditions & facilities
立地がよい
受付は、違うフロアのホステルにいけと住所にあった。そちらに向かうとインド人の受付さんが対応。また、違うフロアのホステルへと案内される。時間は多少かかるが、この立地でこの価格は、旅なれた人にはお勧めです。対応もよかったです。
Stayed 1 night in May 2018

10/10 Excellent

CHI YAU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Propre, bien équipé mais super petit comme les autres hôtel de Hong-Kong
Stayed 2 nights in Apr 2018
Response from sabu on Apr 19, 2018
Thank you so much

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from sam on Mar 30, 2018
Thanks show much

8/10 Good

Mins, 대구

Liked: Staff & service
Disliked: Property conditions & facilities
홍콩의 가성비 좋은 숙소로 추천드립니다.
한국어 후기가 없기 때문에 하나 남기도록하겠습니다. 인도인이 운영하는 숙소로 옛 관광명소로 유명한 충칭멘션에 위치하고 있기 때문에 이 곳 저 곳 놀러다니기에는 매우 좋습니다. 제니쿠키 판매점도 5분 거리로 기념품으로 제니쿠키 사기에도 좋구요. 관리인분들도 유쾌하고 친절합니다. 혹시나 가성비 좋은 숙소를 찾으신다면 추천드립니다. 커플 여행 보다는 친구끼리가는 여행이나 배낭 여행으로가는 여행이라면 좋을 듯 합니다.
Stayed 3 nights in Feb 2018
Response from sam on Mar 9, 2018
thku

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad!
Not a great experience. We didn't get the room we had booked. They couldn't even find our reservation so we had to stay in a room with a single bed during the first night. The toilet didn't work, no soap in the shower and the standard was very low in general.