Outdoor pool
Check availability

Reviews of Airport City Hotel

3 out of 5
Airport City Hotel
No. 259 Jessore Road, Near Airport Gate No. 3, Kolkata, West Bengal

Reviews

6.2
Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 3 out of 10 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

PREETI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding.
Stayed 1 night in Sep 2022

10/10 Excellent

Praveen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely satisfied.Staff , friendly and co operative. Will not hesitate to return, also location not far from Airport.
Stayed 1 night in Dec 2019
Response from SUBHRADEEP GHOSH on Dec 27, 2019
Dear Guest, Greetings from Airport City Hotel, Kolkata. Thank you for patronizing Airport City Hotel, Kolkata & All of us delighted that we could ensure a comfortable stay during your visit. We appreciate you taking out your valuable time to share this most wonderful experience and words of appreciation. Thank you once again for your stay, feedback & looking forward to the pleasure of welcoming you back to Airport City Hotel. Thanks & Regards, Subhradeep Ghosh. Front Office Manager.

2/10 Terrible

KS

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good for foreigners. Maybe good but not the best place for Indian
Stayed 2 nights in Nov 2019
Response from Subhradeep Ghosh. on Nov 28, 2019
Dear Guest Greetings from Airport City Hotel !!! Thank you for sharing your experiences. We apologies for not having met your expectations. May I request you to treat your experience on the recent stay as an aberration and the team at the Hotel joins me in requesting for another opportunity to be of service whenever you come back to Kolkata. Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Airport City Hotel Kolkata. Sincerely Yours, Front Office Manager, Subhradeep Ghosh.

8/10 Good

Taslim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Pradip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good

8/10 Good

Sandeep

Liked: Staff & service, property conditions & facilities, room comfort
Convenient Location
Very convenient location for our type of work.. The airport cargo complex is walking distance and airport terminal is 10 mins by taxi... Lot of good restaurants around..
Stayed 4 nights in Jan 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I AM VERY MUCH DISAPPOINTED FROM TRIVAGO EVEN YOU HAVE NOT SEND THE BOOKING CONFIRMATION MAIL TO HOTEL AFTER WAITING FOR TWO HOUR IN A HOTEL LOBBY I STAYED HOTEL AFTER PAYING CASH I AM VERY MUCH SURPRISED THAT YOU PEOPLE ARE SO CARELESS NOW REFUND MY AMOUNT
Stayed 1 night in Nov 2017

6/10 Okay

Emmanuel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good for one night.
This hotel has a good location if you need to be close to the airport to be sure you won’t miss your flight. Not really uncomfortable, but it’s ok for one night. The restaurant looks weird ( very dark), but staff is very nice and plates are delicious.
Stayed 1 night in Dec 2019
Response from Subhradeep Ghosh on Dec 29, 2019
Dear Guest, Greetings from Airport City Hotel, Kolkata. Thank you for patronizing Airport City Hotel, Kolkata & All of us delighted that we could ensure a comfortable stay during your visit. We appreciate you taking out your valuable time to share this most wonderful experience and words of appreciation in this forum. Thank you once again for your stay, feedback & looking forward to the pleasure of welcoming you back to Airport City Hotel. Thanks & Regards, Subhradeep Ghosh. Front Office Manager.

2/10 Terrible

Jean Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bruit infernal
Stayed 1 night in Nov 2019
Response from Subhradeep Ghosh. on Nov 28, 2019
Dear Guest Greetings from Airport City Hotel !!! Thank you for sharing your experiences. We apologies for not having met your expectations. May I request you to treat your experience on the recent stay as an aberration and the team at the Hotel joins me in requesting for another opportunity to be of service whenever you come back to Kolkata. Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Airport City Hotel Kolkata. Sincerely Yours, Front Office Manager, Subhradeep Ghosh.

4/10 Poor

seiji

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
モンスーン時で雨が間断なく降っていたためか　部屋がジメジメしていた。 朝食も品数少なかった。　
Stayed 1 night in Jul 2019
Response from Arka on Jul 26, 2019
Dear Sir, Thanks for choosing our hotel for stay and your kind feedback. Sorry for the inconvenience which you have mentioned in your feedback. We apologize for the same. We will rectify as soon as possible. Hope we will get another chance to give our best service to you.