Family Room | Living area | 21-inch TV with cable channels
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Reviews of Rasta Hotel

3 out of 5
Rasta Hotel
83/71 Moo.2, Boh Put, Koh Samui, Surat Thani

Reviews

5.6
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

5.6/10

Cleanliness

6.0/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay and no worries about anything. Simple American breakfast. Short drive to main Chaweng area
Stayed 1 night in Nov 2018
Response from Simon on Jan 15, 2019
Thank you!!!

6/10 Okay

Michal, London

Liked: Cleanliness, staff & service
A quiet place to relax and very friendly service. Amazing view from the roof terrace.

2/10 Terrible

Arathy, Kuala Lumpur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever!!
The worst hotel ive ever stayed in! I'd rate it 0 instead of 1 given a choice! No thanks to the obnoxious supervisor named Pom..My girlfriends n i planned a bacholerette trip(which almost got ruined) & booked the villa with the private pool..the hotel is on top of a very steep hill & looks very dark & scary at night..the moment we entered the room we saw a huge gecko size of a baby alligator on the window! The only staff around wasnt able to do much & called Pom..Pom gave us a downgraded regular room as an alternative..the next morning Pom didn even have the courtesy to approach us regarding this issue & when we tried talking to her she was extremely rude and made racist remarks saying its not her problem that the hotel is on a hill & that a gecko entered the room,so we asked what if a snake had come in?? we were told to take the cheaper room or leave..highly disappointed with the way we were treated..we booked & paid upfront for 3 days but stayed only 1 night! We werent even offered a refund! -rude staffs -stained sheets -kitchen said to be open for dinner but is not -no restaurants nearby -very steep hill, quite a distance from Chaweng street
Response from Team Rasta on Feb 14, 2019
Hi! Just to let you know....Hotel is under new management since this review and has undergone renovation and a name change. Sorry you did not have a good experience. We always aim to give friendly service and a relaxed time, it is your holiday! Sorry about the gecko, we've called him George now, plus, he's been relocated. Friendly fellow. Hope the marriage is going well! Much Love! Team Rasta

4/10 Poor

Rui

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort