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Thank you so much for your kind words and positive review of our hotel!! We’ thrilled to hear that you had a wonderful stay with us. it’s always our goal to provide excellent service and ensure our guests have memorable experience. We truly appreciate your feedback and hope to welcome you back in the near future! From Kobe Plaza hotel West
It was fine. Clean, efficient, etc. The breakfast was atrocious and completely inedible.
Patricia
Response from Ma on Apr 30, 2024
Thank you very much for using our hotel. We will take your feedback regarding breakfast seriously and will continue to improve the quality of our service. All of our staff will do our best to meet your expectations on another occasion, so please feel free to let us know.Kobe Plaza Hotel West Front desk clerk
right in the heart of Kobe the hotel sits on a covered pedestrian shopping arcade which was very handy as it rained one afternoon. The room was spotlessly clean and the staff very helpful. I would certainly stay here again.
Very nice place. Bigger size room when compared to similar style hotels in Japan.
Rickesh
Stayed 1 night in May 2023
Response from 神戸プラザホテルウエストフロント係 on May 19, 2023
Thank you so much for your kind words and positive review of our hotel!! We’ thrilled to hear that you had a wonderful stay with us. it’s always our goal to provide excellent service and ensure our guests have memorable experience. We truly appreciate your feedback and hope to welcome you back in the near future!
Great location. Excellent staff. Room was clean. Breakfast was ok.
Verified traveler
Stayed 1 night in Oct 2020
Response from Ma on Oct 11, 2020
The staff and I would like to thank you for choosing our place during your precious time here.
Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We eagerly anticipate your next visit and look forward to serving you again.
Very conveniently located hotel. Small room but clean and quiet
Marta
Stayed 2 nights in Jul 2020
Response from KOBE PLAZA HOTEL west Clerk KOIKE on Jul 7, 2020
Thank you very much for sharing your experience at KOBE PLAZA HOTEL west .
We are glad to hear that you have enjoyed staying with us.
We are very much looking forward to welcoming you again.