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Reviews of Arima Hot spring Ryokan Kotori

3 out of 5
Arima Hot spring Ryokan Kotori
Arimacho 353-1, Kita-ku, Kobe, Hyogo

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 99 reviews" "
Rating 8 - Good. 38 out of 99 reviews" "
Rating 6 - Okay. 6 out of 99 reviews" "
Rating 4 - Poor. 2 out of 99 reviews" "
Rating 2 - Terrible. 2 out of 99 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jun

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner and breakfast served were excellent.
Stayed 1 night in Nov 2023

10/10 Excellent

Cheuk Yin Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and beautiful. Staff are helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Lin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice option for a ryokan stay in Arima-Onsen. The ryokan is very nice, the lobby itself is decorated in western style although the rooms are tatami. Kotori has an private indoor bath with a silver onsen, the gold onsen is a public bath located on the roof level at Hanamusubi, their sister hotel down the street and is free to use for Kotori guests. Dinner and breakfast were both traditional Japanese style meals and were very impressively presented and delicious. Dinner is served at Hanamusubi and breakfast is served at Kotori. The local main street and its shops are also a short walk away. The town of Arima Onsen is a bit hilly, but if that is an issue for you then Kotori offers pickup by car from the local train or bus stations. Highly recommended if you are looking for an ryokan & onsen experience in Arima Onsen!
Stayed 1 night in Nov 2023

8/10 Good

Harvey

Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is very good.
Stayed 1 night in Jun 2023

10/10 Excellent

Shuai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staffs! Thank you so such an excellent service.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service. Food were sumptous and the area for exploring was just nice for those on a short trip
Stayed 2 nights in Nov 2019

10/10 Excellent

jamie

Stayed 1 night in Nov 2019

6/10 Okay

Carmen

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Food at sister hotel about 4 min walk away was really delicious n beautifully presented. However the staff was not very friendly at kotori. We waited for 25 mins for shuttle bus despite giving them early notice n the shuttle from ruokan to bus stop pickup was only 5 mins away. There was also no smile from the staff as compared to the sister hotel. Nevertheless, it is gd value for money. Kotori waa v clean n quiet for a gd night stay.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

nazli ece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Lo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It will be better if the washroom and bathroom are inside the room.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
With onsite washroom would be perfect, no question ask.
Stayed 2 nights in Mar 2019
Response from 有馬温泉　小都里 on Mar 12, 2019
Thank you very much for your stay. The staff once, thank you very much.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The meals are really great. Staff service is excellent. While there is no toilet in the room, it is really just outside the room. Very convenient and clean. It's like a small family country lodge kind of feel. Makes you feel at home. Would really recommend it.
Stayed 2 nights in Dec 2018
Response from 有馬温泉　小都里 on Dec 10, 2018
Thank you. Accommodation. Please take care and return.

10/10 Excellent

HW, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Onsen Hotel
The hotel is located uphill and away from Arima Onsen main street by 10-min walk. It provides free shuttle service from the main street, bus stops and train station to the hotel, or vice versa, upon request. It has only 9 rooms in total including Japanese bedrooms, twin bed rooom and double bed room, but that's its upside that you could enjoy all the facilities, including the shared bathrooms and toilets without crowds. Its in-house onsen is the clear Ginsen water (silver water). The hotel is pleasant, and comfortable. The staff was nice and served us very warmly. This hotel is annexed to Arima Hot Spring Ryokan Hanamusubi (3mins by walk), sharing the main building's Kinsen (gold water) and also Ginsen onsens, both indoor and outdoor. If you choose the half-board package, you will enjoy the delicious dinner at this main building. More importantly, the hotel is priced very reasonably among the others available in the vicinity of Arima Onsen but the facilities and meals provided are well above average. I highly recommend to those travelers who are first time to visit Arima Onsen and would like to enjoy a half-board (with dinner and breakfast) at limited budget.
Stayed 1 night in Jun 2018

10/10 Excellent

Minsheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Great stay
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good service and clean and comfortable rooms. Breakfast and dinner were excellent and filling. It's a short walk to the main inn where the golden onsen is located. Would definitely stay again although do try to get a ride to the hotel as the walk from the station is steep and physically challenging.
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a little bit far from the district, it need to walk a slope to arrive the hotel. The hotel is tiny, but warm. There are only silver onsen on it. It can use the public onsen from the main hotel, where have the both gold and silver one. It need to take a few minutes walk to arrive it. It is not a problem for us because the hotel is well prepared all we need (e.g. Thick warm jacket). Overall recommended.
Stayed 1 night in Mar 2018

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay at Arima onsen
We stayed full board for one night at Kotori. It is a small cosy ryokan, and was about 10 to 15 minutes walk from the bus stop where we got off. When you enter, the staff are lovely and professional. In preparation for our board there, before going to the room, we were asked what time we would like to have dinner and breakfast the next day. Dinner is located next door at another hotel, it's only a 3 minute walk up the hill. Dinner was Kaiseki style and was absolutely amazing. Breakfast was at Kotori, and this was also good. Our room was a Japanese styled room and was very comfortable. The toilets are shared but were kept very clean. It was freezing when we went, and the hotel provides a set of traditional japanese clothes to wear out. As Arima onsen is famous for the onsen experience our stay at Kotori included use of the golden onsen at the sister ryokan, and the silver one which was on site at Kotori. The golden onsen was much better (much more enjoyable even when compared with kin no yu) but the silver one only has space for 1 or 2 people. Overall, we really liked this ryokan and would come back to arima onsen again.
Stayed 1 night in Jan 2018

10/10 Excellent

Adam Tan, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Ryokan with onsen
the Ryokan is close to arima town, just few minute walk. room was clean and nice. the dinner and breakfast was perfect. because only few room in this Ryokan. you will few more privacy and relax.
Stayed 1 night in Nov 2017

8/10 Good

のぞむ

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
こじんまりして良かった。 少しシーツに毛がついてたりと気にはなりましたが、それ以外は非常にリラックスして過ごせました。
Stayed 1 night in Feb 2024

6/10 Okay

Sai Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店中文名稱並不是叫小鳥，而是叫小都里，為方便遊客在Google 尋找, 必須更正酒店名稱，以免浪費客人時間。 另，晚餐及溫泉需往相鄰酒店使用，較為不便。
Stayed 1 night in Feb 2024

6/10 Okay

ともよ

Traveled with family and small children
Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

CHUN KWONG

Stayed 1 night in Dec 2023

10/10 Excellent

KYUNGIL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
공용화장실이 약간 불편하기는 했지만 가성비대비 훌륭, 식사는 최고였습니다
Stayed 2 nights in Dec 2023

8/10 Good

トシハル

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

FONG

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常滿意，工作人員非常有禮貌，殷勤。酒店旁設有3個泊車位，應該是先到先得形式，我們週一晚過夜，連我們只泊了兩車(房全滿)。 晚飯在1分鐘步距的姊妹店(花結)，前菜4小盤連刺身，日式野菜油甘魚片shabushabu，主菜西式魚肉大根湯，奶油燉梨，燒和牛三片，美中不足甜品蔗糖布丁太膩了，改sorbet比較配合。但是服務用餐的穿和服小姐都很漂亮彌補了這小缺憾(笑)。 溫泉方面可以隨意用花結店的，本店要預約，因為只有2間，「琴」和「鈴」。本店的溫泉和共用衛生間都很乾淨簇新，而且各房間都自己有梳洗面盤和水龍頭，不會不方便。 早餐的豆腐乳湯不錯，很四平八穩的日式早飯形式。 最後提醒大家可以到花結店大堂免費添加6款式的枕頭(有小童款)，只要選擇後跟人員說酒店跟房號就可以，非常用心和特別。
Stayed 1 night in Nov 2023

6/10 Okay

Komatsu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
風呂の付いている部屋に宿泊したが、トイレと洗面台の泡のハンドソープが詰まっていたので、清掃時に確認して欲しい。 夕食は隣の宿『花結び』で、とても美味しかった。鍋に火を入れてくれた中居さんが、電気コンロを最大にしたまま暫く戻らなかったので、せめて使用方法を教えてほしかった😅
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
よかった
Stayed 1 night in Sep 2023

10/10 Excellent

ゆうじ

Stayed 1 night in Aug 2023

8/10 Good

???

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
可愛らしい鳥の飾りがたくさんあって癒やされました。夕食はどれも本当に美味しく、見た目もとても綺麗でした。朝食もおかずの味が濃すぎず、食べやすくて美味しかったです。貸切風呂はこぢんまりしていましたが、大きな窓から緑がたくさん見えてリラックスできました。隣の旅館の温泉にも入れるので、違う楽しみ方ができました。お部屋にトイレや水道が無いので少し不便ですが、素敵な旅館だと思います。
Stayed 1 night in Aug 2023

10/10 Excellent

ジュン

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
急な部屋の入れ替えをお願いしましたが、快く受けて戴きありがとうございました。
Stayed 1 night in Jun 2023

8/10 Good

EMIKO

Stayed 1 night in Mar 2023

10/10 Excellent

Masaru

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が素晴らしく部屋も清潔で過ごしやすかった。ただ、食事と大浴場が外部の旅館に 行かないといけないのが少し難点でしたがその分？価格が安かったので満足です。
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
トイレが部屋にあればよかったです。
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體來說cp值很高，可以去姐妹館-花結溫泉飯店泡湯。餐點很好吃，晚餐豐富又美味，早餐巧而美，只是櫃臺人員不太會說英語，溝通比較困難。加上人員感覺一人當三人用，有些清潔方面就做的不太完善。整體還是值得入住的。
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
静かな温泉宿
とてもよいお部屋で満足しました。 ただ、トイレが共同で不便でした。 金の風呂、銀の風呂とも、とても満喫できました。 とりわけ金の風呂は いろいろな種類の温泉に露店風呂と時間のたつのも忘れるほどでした。 お食事もとても美味しくて、サービスの方々もとても親切でした。 受付の方がとても親切でした。
Stayed 1 night in Dec 2019

10/10 Excellent

takuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
よかった！ トイレが、部屋についていたら尚よかったです
Stayed 1 night in Dec 2019

10/10 Excellent

Wing Keung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Noriko

Liked: Cleanliness, staff & service, property conditions & facilities
お風呂とトイレが各部屋に無いので、せめてトイレは、欲しかった。 後は、温泉も食事も最高でした。
Stayed 1 night in Nov 2019

10/10 Excellent

Tsui

Stayed 1 night in Nov 2019

10/10 Excellent

マキコ, 広島市

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
平日という事もあり、リーズナブルに宿泊客も多くなくのんびり過ごせました！ 朝、夕飯共に大変おいしかったでしす！ 温泉も良かったです！
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
雖然晚餐於別的主樓享用，但質素的確很好。然而男湯的泉池相較女湯是小又細了。特別加許稱讚是接待的服務質素和態度，應給予滿分。
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食がとても美味しい
朝食がとても美味しい(^_^)
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
施設は綺麗で、食事もおいしかったです。ただ、部屋に置いていた財布から一万円札が消えていてとても悲しい気持ちになりました。
Stayed 1 night in Dec 2018

8/10 Good

Chung Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019