Exclusive Room, 1 King Bed, Balcony, Mountain View | Balcony

Reviews of Casa Bianca

3.5 out of 5
Casa Bianca
2, Jalan Gunung Lambak 17, Taman Gunung Lambak, Kluang, Johor

Reviews

8.6

Excellent

Rating 10 - Excellent. 8 out of 16 reviews" "
Rating 8 - Good. 5 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

lim

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Mar 2024

6/10 Okay

Teck Kee

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
House keeping is seriously inadequate. Basic cleanliness standards aren't met, especially in the toilet area. They should do deep cleaning of all rooms during lull periods.
Stayed 2 nights in Dec 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything are good, nothing to complain...
Stayed 1 night in Jan 2024

8/10 Good

Yvonne

Stayed 2 nights in Nov 2023

10/10 Excellent

Ka Hin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, nice bathroom!
Stayed 1 night in Nov 2023

6/10 Okay

Serene

Traveled with family
Not a convenient location. One of the towels we got was ripped. Wall paper was peeling off the wall. Overall is not bad.
Stayed 1 night in Jul 2023

8/10 Good

DORIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scenery is nice, room is big and quite comfortable to stay however food maybe a problem as the restaurant only open after 12.30 pm.
Stayed 2 nights in Apr 2023

4/10 Poor

Karen

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location, nice and helpful staff, large rooms - property is primarily an event venue - so guests do not have access to the pool when events are going on - would like to have been notified prior or upon check-in, laundry is running 24/7 to accommodate washing of all the table linens for parties, so unless you have ear plugs, hard to sleep, plus hard to sleep if events are going on late - one of the events had guests partying throughout the night in the common areas - so noise, smoking, music, etc. was still going on when we left at 8am for our outings - would recommend if no events are planned but otherwise would avoid
Stayed 3 nights in Dec 2022

10/10 Excellent

Melvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would likely be back
Comfortable stay, with friendly and helpful staff. The pool was surprisingly generously-sized for a place with so few rooms (and guests). We encountered a technical difficulty with the room we originally booked (the outdoor jacuzzi failed to work), and the staff graciously upgraded us to a bigger room with an indoor jacuzzi to make up for the inconvenience.
Stayed 1 night in Dec 2022

10/10 Excellent

Wai Ling

Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very very good stay in a spacious hotel
Overall is a very good stay. Room has a magnificent mountain view and get to see sunrise in the morning. Very spacious interior and very helpful staff, especially to the chinese lady in the kitchen who went all out and very fast to help me unlock my door after I had accidentally left my keycard in the room. Can feel her genuine sincerity in helping. Thank you. The swimming pool area has some renovation on going so there was a slight noise coming from there and workers in and out the premise makes less privacy available outside the room. Overall a very good stay in this hotel and small peaceful town
Stayed 2 nights in Feb 2020

10/10 Excellent

Wong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay same as picture but they don’t have breakfast. Cafe only open at 12 pm. Cons: very thin wall.
Stayed 1 night in Jan 2020

8/10 Good

Guat Hoon, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back again
Has the Vila feel, no Vance to try out their food but price is reasonable.
Stayed 1 night in Oct 2018

10/10 Excellent

Ahmad, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Food
The food at the cafe is good & at reasonable price
Stayed 2 nights in Sep 2018

8/10 Good

hlm, singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Good for hiking
Comfortable and safe hotel to stay near the mountain.
Stayed 2 nights in Jul 2018