All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
When checking in with two service dogs they stated it was policy to ask for certificates. In Ontario there is no central registry for service dogs. When explaining this to them and directing them to the Ontario human rights website they still required our doctors notes. This is very illegal and we do not recommend staying here if you have an accessibility need in general
Aleesha
Stayed 1 night in May 2024
8/10 Good
Doug
Traveled with family
May 24, 2024
Just off the highway and room was quiet.
Doug
Stayed 1 night in May 2024
Response from Dipti Patel on May 24, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
6/10 Okay
Surinder
Traveled with partner
May 23, 2024
Mostly good place to stay , we found mattresses were too soft for is because we are used to sleep on foam mattress , some rooms should have option of coil or foam mattress
Circulating fan / ac was little noisy not much
Enough parking
Surinder
Stayed 1 night in May 2024
Response from Dipti Patel on May 24, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
We really enjoyed our quiet room, the breakfasts were very good and had a lot of variety of foods to choose from.
Robert
Stayed 2 nights in May 2024
Response from Dipti Patel on May 24, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
This hotel was excellent, even the price.
Would highly recommend.
Colleen
Stayed 1 night in May 2024
Response from Dipti Patel on May 24, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
Great value for money. Breakfast was adequate for value. Easy decision to stay next time in Kitchener.
Rick
Stayed 1 night in May 2024
Response from Dipti Patel on May 24, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
Thank you for taking the time to provide your feedback and for choosing Quality inn Kitchener.
6/10 Okay
Shriley
Traveled with group
May 9, 2024
There was black hair in the bathroom sink, I am blonde so I know it wasn’t mine. Also when I went to get the hair dryer off the back of the door the previous occupants black tee shirt was still hanging there. So I wonder how well the rooms are really cleaned.
Shriley
Stayed 1 night in May 2024
Response from Dipti Patel on May 19, 2024
it saddens us to read about your recent stay here. We take the cleanliness of our accommodations very seriously, and we apologize if our commitment to that didn't shine through during your visit. Your concerns have been duly noted and will be promptly addressed. Thank you for taking the time to provide your feedback, and we wish you safe travels ahead.
It was fantastic that we could book a room that three people could stay with their own bed (Two Queens and a pull out couch). Great breakfast. Very Clean, very quiet you can turn down the heater/AC fan down and still be very comfortable. Would recommend.
Jeannette
Stayed 1 night in May 2024
Response from Dipti Patel on May 19, 2024
Thank you for taking the time to provide your feedback and for choosing Quality inn Kitchener.
Friendly
Efficient front desk staff. Room and bathroom nice!
Renee
Stayed 1 night in May 2024
Response from Dipti Patel on May 5, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
8/10 Good
Rodger
Traveled with group
May 4, 2024
Liked: Cleanliness, staff & service
Old and hard to get to
Rodger
Stayed 1 night in May 2024
Response from Dipti Patel on May 5, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
10/10 Excellent
Sohail
May 4, 2024
Sohail
Stayed 1 night in Mar 2024
Response from Dipti Patel on May 5, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
10/10 Excellent
Divy
May 3, 2024
Divy
Stayed 1 night in May 2024
Response from Dipti Patel on May 24, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
10/10 Excellent
Suresh
Apr 28, 2024
Liked: Cleanliness
Suresh
Stayed 1 night in Apr 2024
Response from Dipti Patel on May 5, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
6/10 Okay
angela
Apr 26, 2024
Liked: Cleanliness, staff & service
angela
Stayed 1 night in Apr 2024
Response from Dipti Patel on May 5, 2024
Thank you for taking the time to provide your feedback and for choosing Quality inn Kitchener.
My Friend and I stayed there last year around the same time to attend a food show,there was more dust on me when I arrived than what was in the room . I cannot believe
just how clean it was
Keith
Stayed 1 night in Apr 2024
Response from Dipti Patel on May 5, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
6/10 Okay
Khaled
Apr 24, 2024
Liked: Staff & service
Khaled
Stayed 1 night in Apr 2024
Response from Dipti Patel on May 5, 2024
Thank you for taking the time to provide your feedback and for choosing Quality inn Kitchener.
10/10 Excellent
Laurie
Apr 24, 2024
Laurie
Stayed 1 night in Apr 2024
Response from Dipti Patel on May 19, 2024
Thank you for taking the time to provide your feedback and for choosing Quality inn Kitchener.
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
Well room average , front desk were friendly upon check in- asked for wake up call 2:45 am and taxi at 4:00 and did not receive making us rush when we woke at 4:00 am- needed to be at airport to catch flight. At desk told missed our wake up and now after 4 but need taxi. Guy looked like he just woke up. Vending machines did not work so we’re rudely told it is a 3 minute walk to store to buy our stuff. Don’t think I will be staying g here again.
Patti
Stayed 1 night in Apr 2024
Response from Dipti Patel on Apr 22, 2024
We appreciate your feedback and are sorry to hear about your experience. We will address your concerns.
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
8/10 Good
Cathy
Business traveler, Traveled with family
Apr 12, 2024
Liked: Cleanliness, staff & service
Not bad, but the facilities are a bit old.
Cathy
Stayed 3 nights in Apr 2024
Response from Dipti Patel on Apr 18, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
4/10 Poor
Alexandru
Apr 10, 2024
Alexandru
Stayed 1 night in Apr 2024
Response from Dipti Patel on May 5, 2024
Thank you again for sharing your experience, and we hope to see you again soon.
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
Staff was lovely. Older hotel but clean and comfortable. Bonus points for hotels that have makeup wipes in the bathroom.
Joanne
Stayed 1 night in Apr 2024
Response from Dipti Patel on Apr 7, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.
6/10 Okay
Darren
Apr 6, 2024
Darren
Stayed 1 night in Apr 2024
Response from Dipti Patel on May 5, 2024
Thank you for taking the time to provide your feedback and for choosing Quality inn Kitchener.