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Reviews of Rusutsu Grand Cabin

1 out of 5
Rusutsu Grand Cabin
Aikawa 84-18, Kimobetsu, Hokkaido

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 3 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Raymond

Liked: Cleanliness, staff & service, amenities
The dorm room I was in was very packed, lacking good ventilation and reasonable storage for suitcase or even racks to hang jackets - people just hang towels and stuff at the windows or anywhere you can hang something. Only space I found for my suitcase was the hallway. Yakiniku restaurant smoke and smell permeated everywhere, even when it is just one or two customers, again very inadequate ventilation.
Stayed 3 nights in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay. The hostel is clean and surprisingly quiet in the 20 bed dorm. The shuttle bus service was great but make sure to book at least a day in advance. Couple of downsides, it is very isolated so can be difficult if you are solo travelling and the bathroom/shower facilities are limited and not near the dorm room
Stayed 6 nights in Feb 2024

6/10 Okay

Frederick Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Dorms
No problem with pods but the mattresses are really uncomfortable. Too thin to sleep well. Probably okay for smaller lighter peeps. Location is good and staff are friendly and helpful.
Stayed 4 nights in Jan 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and warm, comfy beds, I was surprised how well the cubby bunks in the 20-bed dorm made everything quite quiet. The showers are hot, such a plus after a day on the slopes. There are some simple cooking facilities so you can take advantage of the convivence store just up the road. The restaurant is pretty good too!
Stayed 5 nights in Jan 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pricing, with a very attentive staff! They made sure I got the shuttle arrangements that I needed and were always timely on pickups as well. Extremely friendly and down to earth crew that made sure that we had everything we needed. Surrounding food options were a bit limited but a nearby Lawson fulfilled all my needs.

10/10 Excellent

Islam

Stayed 6 nights in Feb 2023

10/10 Excellent

Ronan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property, staff are all very friendly and helpful. Easy shuttle service to and from rusutsu ski resort. We enjoyed our stay.
Stayed 8 nights in Feb 2023

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities. Great food. Chiho was fantastic!
Stayed 2 nights in Jan 2023

8/10 Good

Kazuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
また、使いたいです。
Stayed 1 night in Feb 2024

6/10 Okay

shota

Liked: Cleanliness
ルスツリゾートから無料送迎シャトルがあるのはよかったですが、時間が良くないです。16時の次が18時でした。30分毎とは言いませんが1時間毎には迎えがほしいです。特に17時は1番需要がある時間だと思います。18時のシャトルを予約し、ルスツリゾートの入口付近で待っていましたが3分前になっても誰も呼びにきませんでした。外に数台停まっていたバンの一つの運転手に聞いてみるグランドキャビン行きですと返答がありましたが、バンにも特に宿名とかかいてありませんでしたし、わかりにくすぎます。 トイレはいくつかあり、キレイに清掃されていました。乾燥室もまぁまぁ広く問題ありません。シャワー室は下水っぽい臭いがずっとしていました。 1階が焼肉屋だけあって、2階も廊下は焼肉の匂いがしていました。さすがにドミトリールームまでは匂わなかったです。 共用の冷蔵庫、フリーコーヒー、ウォーターサーバーはよかったです。共用のリビングは焼肉屋の中でとも言える場所です。席も少ないし、焼肉屋のお客さんの声が賑やかでした。
Stayed 2 nights in Jan 2024

10/10 Excellent

Kumiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

4/10 Poor

TAKAYOSHI

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
洗濯機及び乾燥機をスタッフが独占しており、旅行者が全く使えなかった
Stayed 1 night in Aug 2023

4/10 Poor

アリミチ

Liked: Cleanliness
Disliked: Property conditions & facilities
洗面所も違う階 手を洗うのも歯を磨くのもいちいち下の階に行く。トイレが臭い。
Stayed 1 night in Jul 2023

6/10 Okay

Yoichi

Business traveler
Liked: Cleanliness, property conditions & facilities
設備は綺麗で整っていましたが、２泊しましたが２泊目のタオルの交換がありませんでした。
Stayed 2 nights in Feb 2023

8/10 Good

Kazuyuki

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

SAKAGUCHI

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

TOMOKO

Stayed 4 nights in Apr 2021