4/10
Did not have any communication with host prior to checking in despite sending 2 messages prior to checking in. Had to finally call for check in directions. Arrived at cabin to find it was not the property we booked. Property we received was a loft. Ladder was difficult to use. Space to sleep was small and very awkward to get up to and down from. Host said it was VRBO fault, VRBO stated this hasn’t ever happened. Was frustrating to be expecting a specific property to arrive And not have it, or to be able to get it.
Sarah D.
Stayed 2 nights in Oct 2023