Sundeck

Reviews of Atmaland Resort

3 out of 5
Atmaland Resort
Street 33A, Phum Thmey, Sangkat Prey Thum, Kep, Kep

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 27 reviews" "
Rating 8 - Good. 11 out of 27 reviews" "
Rating 6 - Okay. 2 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Cesar

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Burned out and the a/c
On my last day had a electrical problem, burned out the light and no power for 45 minutes,
Stayed 3 nights in Dec 2023

8/10 Good

Julien, Andover

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and very nice staff!!
Stayed 2 nights in Jun 2023
Response from JM on Jul 6, 2023
Dear Julien,We are delighted that you have enjoyed your stay with us and wish you a safe continuation of your trip.Kind regards from the Atmaland resort team

8/10 Good

Tamra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, especially for families.
The environment is absolutely great. There's plenty of scenery and privacy. For families, they have a little playground for the kids. The pool is a bit deep but there's actually a more shallow pool attached, so that's great for the kids. The food we had was also good. When we wanted to go into town, they arranged a tuktuk at a good price and we could tell him to come back for us. Twice we were in town and wanted to go back, so we called the hotel and they sent the tuktuk driver for us. It was very convenient. The reason I didn't give the higher rating is 2 minor things. 1) there was an odor that came from the sewage line at times. Of course, we noticed it more when first entering the bungalow. It seemed to come from the underground pipes into the shower drain. It was not a big enough problem to prevent our return or ruin our trip, but I'm just fully disclosing. We were in unit #4. 2) The aircon did not blow very cold. Since it rained most of our trip, it wasn't a big problem, but on hotter days, it would be a problem, especially for my hubby and at bed time.
This was sunset looking out from the porch on #4.
This is the right side of the porch on #4.
Stayed 3 nights in Sep 2020
Response from JM on Jan 26, 2023
Dear Tamra,We thank you very much for your extensive and precise review following your stay with us. We are happy that you appreciated the environment, the kid's playground, the food and the professionalism of our khmer team.We do apologise if you also have experienced some insatisfaction that has been well noted and passed on to the relevant service team.Kind regards from the Atmaland resort team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort, very peaceful, great staff and lovely surroundings, but access was a difficult walk.
Stayed 4 nights in Feb 2020
Response from Atmaland resort team on Feb 19, 2020
Dear guest, Thank you very much for your very nice review. We are happy that you have enjoyed our beautiful gardens and the quite and peaceful surroundings. Like almost all resorts in the resort area, the last few hundred meters are indeed on small roads, but rest assured that both municipality as well as resorts owners are working to have this improved in the near future. Kind regards and wishing you a good and safe continuation of your journey, Atmaland resort team

6/10 Okay

Gail

Would not recommend.
Stay was ok. There is no in room safe, which I always look for, however we were given 15% off food and drink, depending who we paid. The chalet could have done with the floors having a good clean, it seemed only towels and bed sheets were changed. Not all food on the menu was available. On 2 occasions when we went to order food we were ignored by staff to they finished on their phones. At checkout I had to point out costs on the menu as the member of staff was unable to work it out. We had to leave at 7.15am and I asked could we order boiled eggs to take with us, (breakfast was included in our price) only to be told breakfast starts at 7.30am, even though water was being boiled to make another guest coffee.
Stayed 4 nights in Jan 2020
Response from Atmaland resort team on Jan 22, 2020
Dear Gail, Thank you for your stay and review. Let us please give you a detailed feedback on all the points: When it comes to cleanliness, we are rated one of the cleanest place in town by hundred of guests that have stayed with us. This is visible and can be confirmed on all major international operators. The floors on our gazebos are also cleaned daily but wind and rain can have an impact during the course of the day. Also, please do not forget we are in a tropical garden. The absence of safe in room as well as time of breakfast is clearly indicated in our policies. However, we offered you to put your valuables in our house safe. Same for the breakfast where we offered you to have it before our normal opening times as you had to leave early. We are always doing our best to be flexible as much as we can and cover all needs of our guests. It is true that not all food on menu is always available as we cook fresh and mostly organic everyday and we can be short of some ingredients. Our menu is however big enough to cover everyone's needs should one specific dish be missing. With kind regards,

8/10 Good

Yai King

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort
Lovely resort, rooms are big and comfortable, enjoy our stay very much
Stayed 1 night in Nov 2019
Response from Atmaland Resort Management on Nov 30, 2019
Dear Yai King, We are happy that you have enjoyed your stay at Atmaland resort. We hope to see you again soon. Kind regards, Atmaland resort team

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality is exceptional. The service was great and the staff was courteous, friendly and helpful. We had a wonderful 3 day stay and we highly really recommend The Atmaland to everyone. Jean is a gracious host and extremely helpful and informative. Thanks
Stayed 1 night in Nov 2019
Response from Atmaland resort Management on Nov 30, 2019
Dear Perry, Thank you so much for your nice review. It has been a pleasure and a honor having you and your party as our guests. We will continue working day after day to improve our property, Hope to see you again here soon. Kind regards, Atmaland resort team

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property at the foot of a mountain & with a beautiful view of the Gulf of Thailand
Stayed 2 nights in Jul 2019
Response from KEP Atmaland on Sep 7, 2019
Dear guest, It has been a pleasure hosting you at Atmaland Resort. We are looking forward to welcoming you back soon, With best regards from KEP

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived quite late in the day & the lovely staff were happy to cook up a great pizza for us (pizza & bread cooked from scratch on-site) & facilitated a quick check-in. Room was clean & spacious, as was the bathroom, with a decent shower (small with limited hot water - as to be expected in Kep.) Room features a nice patio with seating & a comfortable hammock. Air-conditioner in the room is very good - only issue when a storm knocked out the electricity one night, but obviously no fault of the hotel. Rooms are a little aged but well maintained. Breakfast offering was great & very reasonable price - $5 USD for coffee/tea, juice, fruit, & various choices consisting of eggs/fresh bread/bacon/sausages/muesli/yoghurt etc Grounds are well maintained & very pretty with lots of different flowers. Small pool is nice for a quick dip. Awesome staff who organised tuk tuks, affordable laundry, bus & boat tickets & anything else that was required. Very close to Crab Market & restaurant offerings, & a quick tuk tuk ride to the beach side of Kep. Atmaland is a good option if you are spending time in Kep.
Stayed 4 nights in Apr 2019
Response from Natasha & co on May 11, 2019
Dear guest, thank you very much for your great review. We look forward to welcoming you again.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness
Very peacefu locatin l and the staff were great no fuss at check in or motorcycle hire
Stayed 5 nights in Mar 2019
Response from Atmaland Resort Team on Apr 18, 2019
Thank you very much for staying with us and for your great review. Best regards

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and a lovely relaxing time
Lovely clean, good sized bungalow. Great air con and hot water. Our fan broke whilst we were staying and the staff went out of their way to solve the problem and fixed it on the same day. Pool was clean and lovely to relax around. Food was excellent, freshly cooked and great Khmer and western choices. Staff were friendly and so helpful. Organizing buses and tuk tuks for everyone. We would really recommend staying here. Kep beach on the other hand is not worth the walk. It’s dirty and covered in plastic. Avoid and stick to the national park, crab market, sailing club and relaxing at Atmaland. Might be worth mentioning that you are on the edge of the National Park so expect to share your bungalow with big bugs and big spiders! The cats will happily chase them away in the restaurant though!
Stayed 3 nights in Mar 2019
Response from Atmaland Resort Team on Apr 18, 2019
Thank you very much for staying at our place and for your great review. We look forward to welcoming you again. Kind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Home Away From Home
This hotel was even better than it looked online. The bungalow was very roomy, with a large bathroom and shower. The property is beautifully landscaped and very clean. There was a fan on the front porch, so we kept cool while swinging in the hammock or just reading. There were many options for breakfast; everything we tried was delicious. The home made popsicles were excellent, and everyone was very friendly.
Response from Natasha & co on Feb 22, 2018
Thank you very much for staying At Atmaland Resort and for your kindest review. We'd love to see you back soon!

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace, quiet, comfort and fresh air.
Relax on the porch of your comfortable bungalow in the foothills of Kep National Park. A welcome place with pool, quiet, and the crab market only a ten minute walk away. We could have stayed longer.
Stayed 2 nights in Feb 2018
Response from Natasha on Feb 18, 2018
Dear Ron, thank you very much for staying with us and for your kindest review. We look forward to welcoming you again. Sincerely,

10/10 Excellent

Kim, oztralia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noice
Noice, noice, noice, noice! The bathroom was noice The bedroom was noice The electrickery was noice The building work was noice The plumbing was noice It even looked like the pictures on the ad Noice, noice, noice, noice
Stayed 1 night in Jan 2018
Response from Atmaland Resort Team on Jan 23, 2018
Dear Kim, thank you for staying wtih us and for very kind review. It will be nice to welcome you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxing stay
Further from beach but near crab market which we preferred. Lovely place, relaxing aymosphete, good pool, rooms great, good choice for breakfast,value at only $5. Tuk tuk $2 to beach , we walked to crab market. Definitely recommend.
Stayed 2 nights in Jan 2018
Response from Atmaland Resort Team on Jan 23, 2018
Dear guests, thank you for visiting us and for your kind rating. We look forward to welcome you again. Atmaland Resort Team

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and quiet
Great staff, good food, nice room, clean pool. 10 min walk to crab market for restaurants and mini mart, reasonable prices. $2 tuk tuk from beach or 20 min walk uphill. Quiet location.
Stayed 3 nights in Dec 2017
Dear guest, thank you very much for your very kind review and for choosing us. Your satifaction with our service is our great reward. We look forward to welcome you again and again. Atmaland Resort Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view is amazing. It is so peaceful.
The view and sunsets were amazing. We enjoyed the serenity
Stayed 4 nights in Jun 2017
Response from Natasa on Jul 9, 2017
Dear guests, thank you very much for your kind review and for staying with us!

6/10 Okay

Trevor

Liked: Cleanliness
Pleasant Accommodation
Pleasant place,unmade road,easy walking distance to Fish market,Kep very small ,not catering to Western tourists,not very child safe as only a few safety rails,Food average,breakfast menu sparse,a few things on Menu not available
Response from Atmaland Resort Team on Apr 18, 2019
Dear guest, thank you very much for your review. We improved a lot since you visited us regarding all aspects. Best regards

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful grounds, convenient location.
We stayed at Atma land for two nights and enjoyed our stay very much. The bed was the most comfortable I have slept on in Cambodia or Vietnam. The room was extremely clean and the veranda outside was a great way to spend down time. There was a pool and beautiful grounds with flowers everywhere. The included breakfast consisted of eggs, baguette, juice, coffee or tea and fresh fruit. This property is close to the walking trail and is a ten minute walk from the crab market. There is a karaoke bar some distance away but still audible at night- the only downside to this property. Highly recommend this resort.
Response from Atmaland Resort Team on Apr 18, 2019
Thank you very much for your visit and for the review. We've improved our breakfast and restaurant menu and we serve the best pizza in Kep. Kind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Oasis
Everything was right about Atmaland Resort! Staff were very friendly. Continental breakfast just right; location was perfect; swimming pool just right; excellent value for money; and beautiful cared for gardens! Highly recommended for couples, families, or people whom want to get away from it all. Not suitable for partiers!
Response from General Manager on Dec 17, 2016
Deae guest, thank you very much for your kind review and thank you for your visit! Atmaland Resort Team

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Hôtel très agréable au calme Personnel tres accueillant et serviable Adresse à garder
Stayed 2 nights in Dec 2023

10/10 Excellent

Mélanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique place tranquille le service était plus que parfait si j’ai à revenir je garde cette place en note.
Stayed 6 nights in Jan 2023
Response from JM on Jan 26, 2023
Merci beaucoup chère Mélanie pour vos magnifiques commentaires. Nous sommes heureux d'avoir été à la hauteur de vos attentes.Cordiales salutations du team Atmaland

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cadre très agréable. Au calme 5 mn à pied du marché aux crabes
Stayed 4 nights in Apr 2019
Response from Atmaland Resort Team on May 11, 2019
Merci beaucoup. Dear guest, thank you very much for visiting us and for your great review.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Unterkunft mit nettem und hilfbereitem Personal. Schöner Pool (nicht groß, aber ausreichend), schöne Bepflanzung im "Garten" und gutes Essen. In unmittelbarer Umgebung gibt es kaum etwas, aber zum entspannen am Pool eine gute Wahl. Außerdem ist der Nationalpark in der Nähe.
Stayed 3 nights in Mar 2019
Response from Atmaland Resort Team on Apr 18, 2019
Thank you very much for visiting us and for your review. Best regards from

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
2泊の予約だったのに1泊目の空き部屋がないと言われました。急遽違う宿に行きました。差額はどうなるのかと思いましたが、次回来たときにディスカウントしますと言われました。スタッフ、設備、ご飯など満足でした。また来たいと思います。
Stayed 2 nights in Mar 2019
Response from Atmaland Resort Team on Apr 18, 2019
Thank you very much for your review. We look forward to welcoming you again. Kind regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le lieu magnifique, la tranquillité, le personnel, la piscine, la proximité avec le centre tout en ayant l’impression d’etre en campagne. Rien à dire sauf que c’est extra
Stayed 3 nights in Feb 2019
Response from Atmaland Resort Team on Apr 18, 2019
Dear guest, thank you very much for your great review and for your visit. Kind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein Traum
Einfach perfekt! Wer Ruhe sucht und zudem schnell an alles wichtigen Orten in Kep sein möchte, ist in diesem erstklassigen Hotel richtig. Die Bungalows sind sehr sauber und liegen ein einem super schönen Garten mit Pool. Zudem kann man in der Ferne das Meer sehen. Tolles Restaurant mit überraschen niedrigen Preisen. Alle konnten sehr gut Englisch und herzliche Gastgeberin aus Slowenien.
Stayed 3 nights in Nov 2017
Thank you very much for staying with us and for your very kind review. We work continuously on improvements and our main goal is to make our guests happy :) Thank you and all the best! Atmaland Resort Team