Down comforters, in-room safe, desk, blackout drapes
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Reviews of THE HOTEL SANRAKU KANAZAWA

4 out of 5
THE HOTEL SANRAKU KANAZAWA
1-1-1 Owaricho, Kanazawa, ishikawa

Reviews

9.6

Exceptional

Rating 10 - Excellent. 145 out of 173 reviews" "
Rating 8 - Good. 19 out of 173 reviews" "
Rating 6 - Okay. 4 out of 173 reviews" "
Rating 4 - Poor. 1 out of 173 reviews" "
Rating 2 - Terrible. 4 out of 173 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and beautiful!
Stayed 1 night in May 2024

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is beautiful and the breakfast buffet so beautiful and delicious.
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how welcoming the staff was. How well-appointed the rooms are and the club floor with appetizers. Drinks and the violin players. Just lovely. The the breakfast buffet is fantastic! Ver walkable. The only thing you could improve is having a sign on the tables in the club lounge that specifies additional charges for certain drinks. Otherwise, top notch. Will send people here.
Stayed 2 nights in Apr 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is gorgeous and it was perfect for our 3 night stay in Kanazawa. The staff were incredibly thoughtful and the food was excellent. Kanazawa is not as known with American tourists as some other Japanese cities, but it was one of our favorite stops during our 2 week visit.
Stayed 1 night in Mar 2024

10/10 Excellent

Isaac

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bang for your buck, this is the nicest hotel in which I've ever stayed! I highly recommend it for anyone traveling in Kanazawa. The location is perfect, as well as the amenities.
Stayed 2 nights in Apr 2024

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, amenities
It was a beautiful and spacious room. The bathroom was quite large and the shower dreamy.
Stayed 2 nights in Apr 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Wanwisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is only 5-minute walk from the Castle park. We really enjoyed Sakura blossoms at the park. The breakfast at the hotel was so good; it was the best from our experience staying in many hotel in Japan. The room was spacious with the Japanese garden view. We highly recommended this hotel to anyone. We will definitely stay at this hotel again for our next visit to Kanazawa.
Stayed 3 nights in Apr 2024

6/10 Okay

Roger

Traveled with family
Liked: Cleanliness
Good location. They charge you if you check out 30 minutes late. Restaurant seemed very expensive.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. 5 Stars. Big bedroom, extremely comfortable bed. Everything was perfect
Stayed 1 night in Apr 2024

10/10 Excellent

Andy

Traveled with family
Liked: Amenities, property conditions & facilities
Amazing staff and beautiful hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Carey

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Deanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in all of our stay in Japan. Very modern and luxurious with outstanding customer service. If you stay make sure you include the buffet breakfast. It really is excellent and work the extra money.
Stayed 3 nights in Mar 2024

10/10 Excellent

Aseem

Stayed 2 nights in Mar 2024

10/10 Excellent

Jaan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfection

10/10 Excellent

Susan

Stayed 2 nights in Feb 2024

10/10 Excellent

TAKESHI

Stayed 2 nights in Jan 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would absolutely stay again
Everything was amazing, particularly the food, which I might say has ruined other hotels for me. No where else I have ever stayed has met the same standard as this hotel this.
Stayed 2 nights in Jan 2024

10/10 Excellent

Andrea

Stayed 1 night in Jan 2024

10/10 Excellent

YUNRU

Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Score 98/100 -Should not be 4 star, but 5 star rated hotel. -Brand new (2021 opening) -Location is super central 1 minute walk from market, 5 minute walk from castle park, 12 minute from Garden or Chaya District. Somewhat farther from train station (17 min), but lots of buses or shuttle bus can get there fast. -Excellent staff hospitality and service. All japanese staff. Only downside is sometimes can be hard to communicate in English. But not really a problem. -Very large room size (30m ). Get the one with view of garden, those are prettiest. -Breakfast is one of the best I've had in Japan. Sushi Chef. Tempura. Breads. Local jibuni and oden. Everything is made in small batches, not bulk cooked like other places. Expensive sparkling wine at breakfast too!

10/10 Excellent

Nai Hoe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel right in the middle of the best Kanazawa has to offer. Staff is fluent in English and always ready to help. Two thumbs up
Stayed 2 nights in Dec 2023

10/10 Excellent

Chiaw Ling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! The location is very close to omichio market, and the left loop bus stop no. 1. It has free shuttle bus from Kanazawa station to the hotel hourly. The whole place is so clean and nicely decorated. Staffs went out of their way to help including making reservation for dinner. The room is not as spacious as hotels in North America but beds are super comfortable, toilet has all kind of amenities including bath salt and skin care products. There is slippers, nice pajama and bathrobes. Lots of lighting, windows can be opened. Superb breakfast. All kind of variety. Highly recommended to book room with breakfast. Do choose a time that is before 8am because it gets very crowded. Just such a wonderful experience.
Stayed 2 nights in Dec 2023

8/10 Good

Doris

Stayed 2 nights in Dec 2023

8/10 Good

Doris

8/10 Good

Doris

4/10 Poor

Aiko

Stayed 1 night in Dec 2023

10/10 Excellent

Kouwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peter
Great services, great breakfast, great location.
Stayed 5 nights in Nov 2023

10/10 Excellent

Lan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, two minutes walk to Omicho market, plenty of dining options nearby. Large, clean rooms with very helpful staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Wendell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel convenient to Omicho Market.
Stayed 2 nights in Nov 2023

10/10 Excellent

ELIZABETH JANE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel to stay ,loved how up market and was walking distance from main attractions
Stayed 2 nights in Nov 2023

10/10 Excellent

Alex, Dublin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very modern and clean hotel with great breakfast buffet,
Stayed 2 nights in Nov 2023

10/10 Excellent

Khai Wor, Singapore

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options, poor.
Stayed 5 nights in Nov 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been traveling all over Japan and have stayed at 18 different hotels and this was our best one yet. Excellent staff, great rooms, perfect location and the breakfast buffet is amazing. Not only did the offer quite a bit of variety but the quality was outstanding. The staff went above and beyond recommending and booking wonderful restaurants in the area. This is a wonderful property!
Stayed 3 nights in Nov 2023

10/10 Excellent

Sara

Stayed 2 nights in Nov 2023

6/10 Okay

Catey

Traveled with partner
Disliked: Cleanliness
Great location; expensive; futons on the floor not comfortable for Westerners.
Stayed 2 nights in Oct 2023

10/10 Excellent

Terrilynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the market and castle park.
Stayed 2 nights in Oct 2023

2/10 Terrible

Akemi, Kailua

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Kanazawa City marathon was held on our check-out day. All the public transportation and even taxis were not available. So, we had to walk to the station for more than 15 minutes carrying big suitcases. We received that information in the evening the day before. They should have provide the information when booked. If we had known that, we would have booked the hotel nearby the station. The front clerk did not tell us when checked in. Also, the rate was higher because it was weekend.
Stayed 2 nights in Oct 2023

10/10 Excellent

Man Chi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great service.
Stayed 2 nights in Oct 2023

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience and above my expectations.
Stayed 1 night in Oct 2023

10/10 Excellent

Hayato

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very high end service/facility for not so high end price
Stayed 3 nights in Oct 2023

10/10 Excellent

yuliana

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything about this hotel, great location and excellent service.
Stayed 1 night in Oct 2023

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities
中庭がとても綺麗ですごく癒されました アメニティが豊富で大変たすかりました。 バーでの演奏も楽しめました。 庭のつくりに旦那は関心しておりました。 オーストラリアに帰って、この庭を作りたいと言っていました。 スタッフの方がたもとても親切で素晴らしいサービスを頂きました。ありがとうございました。
Stayed 2 nights in Oct 2023

10/10 Excellent

Charles Chah Lam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comfortable room. Great location.
Stayed 2 nights in Sep 2023

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent at a great price
Stayed 2 nights in Oct 2023

8/10 Good

Lelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Awesome place, clean and very new.
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Traveled with partner
Liked: Amenities
Ideally located just two blocks from the city’s main attractions, this is a newly modern hotel. The staff was top notch, and fluent in English.
Stayed 2 nights in Sep 2023