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Reviews of Tsumagoi Resort Sai No Sato

3.5 out of 5
Tsumagoi Resort Sai No Sato
Tamari 2000, Kakegawa, Shizuoka

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 78 reviews" "
Rating 8 - Good. 37 out of 78 reviews" "
Rating 6 - Okay. 16 out of 78 reviews" "
Rating 4 - Poor. 4 out of 78 reviews" "
Rating 2 - Terrible. 3 out of 78 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

John

Stayed 2 nights in Apr 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Lynn

Traveled with family
Liked: Staff & service
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spa was very nice however it could do with being open longer hours.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff were very kind, room was clean, isolated from town and train station. There is a free shuttle but runs only once per hour. Beds were very had and very uncomfortable. No restaurants around since so far from town, but breakfast and dinner buffet was adequate
Stayed 3 nights in Oct 2019

6/10 Okay

michiko

Liked: Cleanliness, room comfort
Hotel with sports facility
This is a sports facility more than hotel. If you plan to play golf, tennis, swimming, etc. it worth to stay here. How ever nothing is free including swimming pool (regular pool $10 pool with big slide, $23) and parking $5.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Excellent service and a few fun activities to do
If staying for a long time might run out of stuff to do. A very nice buffet is available.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and relaxing stay
The overall experience was satisfying. It was perfect for a chance to relax in a hot spring and enjoy a good meal not too far away from home. While the area is remote and hot spring is probably not a natural one from the smell of chlorine, it more than met our expectations and was relaxing. The changes since change of hotel ownership were minor but they were basically only tweaks and improvements to the atmosphere. I would stay there again for sure!
Stayed 1 night in Jan 2018

8/10 Good

Tomoko

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
サウスウィングとノースウィングの違いがわからなかったので、お値段が少し安いこともありサウスウィングに宿泊しました。 まずは、サウスウィングが、受付から離れていて、夜遅くに移動するのは少し怖かったです。お風呂に行くには、バスがあって本当に良かったです。 エレベーターホールや廊下、部屋の中もかなりカビ臭くて、つらかったです。 どこの部屋かわかりませんが、、足音などいろいろな音が朝早くから聞こえて、何度も起きてしまいました。 ただ、お風呂やレストラン、スタッフの方の対応は本当に素晴らしく、周りの緑に囲まれた景色も本当に良かったです。 また今後も掛川あたりに行く際には、必ず宿泊したいと思います。その際にはノースウィングで予約します。 ありがとうございました。
Stayed 1 night in May 2024

8/10 Good

Mayumi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
お風呂とっても良かったです。食事も特にマイナス点はないです。
Stayed 1 night in May 2024

10/10 Excellent

Yusuke

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族旅行で利用させていただきました。バイキングも美味しく隣接されている森林の湯もとても快適でした。子供達も大喜び。スタッフの方々もとても親切で是非また利用したいと思います。
Stayed 1 night in Mar 2024

10/10 Excellent

AKIHIRO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

マナミ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kazunari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

LuLu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

ちひろ

Stayed 1 night in Oct 2023

4/10 Poor

kensaku

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

JEONGNAM

Stayed 1 night in Jun 2023

6/10 Okay

SUMIE

Stayed 1 night in May 2023

8/10 Good

Esmeralda

Liked: Cleanliness, property conditions & facilities
また夏に利用したいと思います。
Stayed 2 nights in May 2023

8/10 Good

kumi

Stayed 1 night in May 2023

8/10 Good

YUMIKO

Stayed 1 night in Apr 2023

10/10 Excellent

hisayo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
色々と遊ぶ所があり、とても良かった
Stayed 1 night in Mar 2023

8/10 Good

??

Traveled with family and small children
セグウェイを初めて体験出来ました。面白いという噂をやっと理解できました。こんな感じでいろいろ楽しめるようになっているのがいい。
Stayed 1 night in Mar 2023

10/10 Excellent

Kiyomi

Stayed 1 night in Mar 2023

6/10 Okay

Chiharu

Stayed 1 night in Mar 2023

2/10 Terrible

Tomoya

Stayed 1 night in Feb 2023

8/10 Good

AKIHIRA

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
アクティビティが充実、食事最高、機会があれば夏にプールを利用してみたい。
Stayed 1 night in Oct 2022

2/10 Terrible

Fengting

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Nov 2021

4/10 Poor

M A Y U M I

Disliked: Cleanliness, property conditions & facilities, room comfort
建物が古くベッドも硬くて寝付けなかったが、 ビュッフェは良かった❗️
Stayed 1 night in Aug 2021

6/10 Okay

TORU

Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
建物自体は古かったですが、スタッフの方たちの対応がとてもよかったです。
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in May 2021

10/10 Excellent

keiko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
大浴場が遠いのと、朝は使えないのが残念。温泉は快適。
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
広大な敷地なので散策ができます。
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Hiroki

Traveled with family
Liked: Staff & service, room comfort
家族全員で楽しめるホテル
ホテル内に家族で楽しめる施設が多く、家族3人で楽しむことができました。 次は2泊してプールや他のアクティビティを楽しみたいです。
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Mika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
ちつま恋リゾート
今回は2泊朝食夕食付きのプランで滞在。 夕食が2日全く同じお料理、、、 残念でした。 かなり古い感じでしたが、 お値段的には、快適に過ごせました。 チェックアウト後にも温泉に入れるのはいいです。
Stayed 2 nights in Jul 2020

10/10 Excellent

Eito

Stayed 1 night in Mar 2020

8/10 Good

しらすん, 東海

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂は天然温泉、木々の中にあり、静かでなかなか広々。男湯、女湯交代制。片方の方がサウナなど広め、ただお湯の温度などがもう片方とくらべ低めだったので、サウナで汗が出にくかった。 チェックイン前の入浴のタオル貸し出しについて、問い合わせた人により対応が違う。有料と聞いていたが、結局チェックイン時間前でも無料でかしだしてくれた。ただ、荷物は預かってくれす、300円のロッカーに入れるはめになった。無料で預かってくれても良かったのでは?と思う。
Stayed 1 night in Mar 2020

8/10 Good

KOMAI

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Norio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
全体的に広々としていてよかった。マイナス面もいくつかあり、部屋の隣がエレベーターで昼間はコンスタントに騒音がありました。またこの施設は子供の合宿が多いようで、サッカーチームや英語研修など複数のグループが利用しており、大浴場へ行ったときは大勢の子供が飛び込んだり泳いだりして大変な騒ぎでした。また、エレベータの中でのいたずら（サインボードをはがす、各階のボタンを押していく）なども目立ちました。利用を考えている方は合宿施設であることも考慮した方がよいかもしれません。
Stayed 1 night in Dec 2019

10/10 Excellent

HIROAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快い対応
東名高速の渋滞に巻き込まれて、到着が大幅に遅れてしまい、かつ夕食もギリギリになったのにもかかわらず、快く対応していただきまして、ありがとうございました。 出来れば、幼児用のスリッパが有れば良かったのですが、無かったので大きいスリッパを履いていました。
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホタルが見れてよかったです。 料理も美味しかったです。
Stayed 1 night in May 2019