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Reviews of West Coast Trail Lodge

3 out of 5
West Coast Trail Lodge
17285 Parkinson Road, Port Renfrew, Juan de Fuca Electoral Area, BC

Reviews

8.6

Excellent

Rating 10 - Excellent. 97 out of 211 reviews" "
Rating 8 - Good. 79 out of 211 reviews" "
Rating 6 - Okay. 23 out of 211 reviews" "
Rating 4 - Poor. 10 out of 211 reviews" "
Rating 2 - Terrible. 2 out of 211 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 2 nights in May 2024

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in lodge for a couple nights, it was easy to get to and from there explore the area. Handy having the small kitchenette to make a quick breakfast, coffee, toast, etc. Slept well in the comfortable beds.
Stayed 2 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 2 nights in Mar 2024

8/10 Good

Barbra

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint hotel in beautiful Port Renfrew. Very close to the local pub, Botanical Beach, and the Juan de Fuca trail.
Stayed 2 nights in Mar 2024

10/10 Excellent

Russell

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great, could have done with some lighting down the road, more for walking to and from the pub
Stayed 2 nights in Feb 2024

10/10 Excellent

Kimberlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hideaway
Amazing customer service, the rooms were spotless and super quiet. The staff made us feel right at home even though we were over 1400 kms away! I highly recommend this quiet spot.
Stayed 2 nights in Jan 2024

10/10 Excellent

Melissa

Stayed 2 nights in Sep 2023

10/10 Excellent

Zuzana

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Tiago

Liked: Staff & service, property conditions & facilities
Not good value for money. Our room was overlooking a car park and the internet didn’t work well. Cleaning could be improved.
Stayed 2 nights in Aug 2023

8/10 Good

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Recently updated. Bathtub plug was broken, so couldn't use bath. No breakfast at the lodge, only one small place further down the road offered breakfast. There was a small microwave and fridge in room.
Stayed 2 nights in Aug 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay. I would recommend it.
Stayed 2 nights in Aug 2023

8/10 Good

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Your enjoyment here sadly depends a lot on your neighbours. We spent two nights here and both times our neighbours were loud and oblivious, and both nights I couldn't fall asleep because of their snoring. However if we were alone or with quieter people I'm sure it would have been much more restorative. The property is simple but clean and well kept. It is expensive compared to other B&Bs and guesthouses in the area in terms of what you get for your dollar, but I would visit here on the off season again. The staff were rather shy at first which throws me off when it comes to customer service, but they were sweet enough to indulge me in conversation and they proved to be all truly wonderful!
Stayed 2 nights in Aug 2023

8/10 Good

Phil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

6/10 Okay

Anita

Traveled with partner
Liked: Staff & service
Surprised there was no air conditioning. Room was stuffy and hot due to high temperatures outside. The mattress didn't feel good, had trouble sleeping. Only a few parking spots in front of rooms. If all spots taken, had to park slightly further away on unpaved area which was dusty. Difficult to wheel luggage on gravel but it was only a few feet of inconvenience. The staff were stellar. Very friendly and helpful.
Stayed 4 nights in Jul 2023

8/10 Good

Jim

Stayed 2 nights in Jul 2023

8/10 Good

Claude, Hilton

Traveled with family
Disliked: Cleanliness
Great location, but the rooms are a little tight.
Stayed 2 nights in Jul 2023

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and good amenities. Lights on building are on all night for security. I asked and they removed one so was darker in room. Windows did not have full blackout drapes. Asked about doing laundry - they didnt have facility i could use. No boats out of dock nearby. Just hiking trails. Great restaurant/pub onsite. Internet good most ofvthe time. Very good & friebdly staff.
Stayed 4 nights in May 2023

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms. Good pub with food a short walk away. Grounds well kept. Good place to stay in Port Renfrew.
Stayed 2 nights in May 2023

8/10 Good

Robert, Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very laid back setting. Clean with adequate standard amenities. Staff was friendly and accommodating. We were having difficulty accessing some TV functions and a staff member was happy to come up the road from the office to help us out.
Stayed 2 nights in Mar 2023

8/10 Good

Douglas

Stayed 2 nights in Mar 2023

6/10 Okay

Erin

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly staff, quiet. The room had garbage left behind from the last guests (dirty chip bags in the drawers) and the bath tub was dirty. There was a super bright light right outside our window and the blinds barely blocked it out making it very hard to sleep. Overall not horrible, however it wasn’t exactly cheap.
Stayed 3 nights in Feb 2023

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean & Comfortable. Friendly staff
room was very comfortable and quiet. There's not much in. Port Renfrew. We were there in the off season (right after Christmas) but there were some great beaches just to the south of the port and we loved exploring them
Stayed 2 nights in Dec 2022

10/10 Excellent

trevor

Stayed 2 nights in Nov 2022

10/10 Excellent

Joanne

Stayed 2 nights in Oct 2022
Response from West Coast Trail Lodge on Nov 25, 2022
Hi Joanne, thank you for your amazing rating! We hope you will be back soon!

10/10 Excellent

Karen

Stayed 2 nights in Oct 2022

8/10 Good

D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect! The only thing we found was that the fridge was a little noisy when sleeping. Thankfully it turned itself off every so often throughout the night. :(
Stayed 2 nights in Oct 2022
Response from West Coast Trail Lodge on Nov 21, 2022
Thank you D for your honest feedback and bringing this to our attention. We hope the rest of your stay with us was wonderful!

4/10 Poor

Van Anh

Traveled with family
Disliked: Cleanliness, staff & service
I booked 2 rooms during Thanksgiving for 2 nights. One room has a broken fridge that keeps leaking water. I brought it to the staff's attention, but they did nothing. They did not change sheets or clean our rooms during the 2 nights I stayed there.
Stayed 2 nights in Oct 2022
Response from West Coast Trail Lodge on Nov 21, 2022
Vân, Thank you for taking the time to write a review. We are sorry to hear one of your fridges was not working properly. Our maintenance team has been able to take a look at it and we thank you for bringing it to our attention. You may have noticed in your booking confirmation email and your pre-check in email that we do not offer daily housekeeping, we are always happy to offer fresh sheets and towels upon request.

10/10 Excellent

Derick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay prior to hiking the trail. Rooms were clean etc.
Stayed 2 nights in Sep 2022
Response from West Coast Trail Lodge on Nov 21, 2022
Thanks for staying with us and the 5/5 rating! We hope you had a wonderful hiking trip!

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice convenient place to stay. Nice that the office stayed open late, even though we didn't need to use it late.
Stayed 2 nights in Sep 2022
Response from West Coast Trail Lodge on Oct 25, 2022
Thank you for sharing your experience!

10/10 Excellent

catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy lodge. Beds were comfortable. Staff excellent.
Stayed 2 nights in Sep 2022
Response from West Coast Trail Lodge on Nov 21, 2022
Thank you for the awesome rating Catherine! We look forward to seeing you again!

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from West Coast Trail Lodge on Nov 16, 2022
Thank you for your rating Cameron!

8/10 Good

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
For what the town offers its a good location as its close to the pub, the only place open in the evenings. Could use some areas to sit outside, they have a few chairs on a sloping lawn. For the price compared to others it was good value.
Stayed 2 nights in Sep 2022
Response from West Coast Trail Lodge on Nov 25, 2022
Thank you Clayton for staying with us and suggesting this idea. We will be passing it along to our operations team! Hopefully you will find your way back out here again soon!

8/10 Good

Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very friendly and helpful Rooms were comfortable and quiet
Stayed 2 nights in Aug 2022
Response from West Coast Trail Lodge on Nov 25, 2022
Thank you so much Anne for your kind review. We will pass along your kind words to our staff members. We are so pleased you enjoyed your time with us and hope to have you join us again in the future!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2022
Response from West Coast Trail Lodge on Nov 25, 2022
Thank you for your rating!

2/10 Terrible

Lina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth a penny!
Stayed 2 nights in Aug 2022
Response from West Coast Trail Lodge on Nov 16, 2022
We are sorry that your experience with us did not meet your expectations. Could you please contact us to let us know how we can do better. Thank you for your time!

10/10 Excellent

Geraint

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good gift shop and the pub opposite was great.
Stayed 2 nights in Aug 2022
Response from West Coast Trail Lodge on Nov 16, 2022
Thank you for sharing your 5/5 rating! we are so pleased you enjoyed the gift shop and pub.

10/10 Excellent

Mark

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Simple rooms. Recently renovated. Quiet. Comfy beds. Hit and miss wifi but didnt bother me as wasnt there to surf wifi.
Stayed 2 nights in Aug 2022
Response from West Coast Trail Lodge on Nov 25, 2022
Thank you for taking the time to write a review Mark! We hope you find your way back out here again!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are very nice. Only wish they had fans. No AC, but typically doesn’t get hot here. But some sort of air circulation would be nice for sleeping.
Stayed 2 nights in Aug 2022
Response from West Coast Trail Lodge on Nov 25, 2022
Hi Anne, Thank you for your wonderful rating and review. we have made a note about fans and hope that you will come back and join us again in the future!

8/10 Good

Ayaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022
Response from West Coast Trail Lodge on Nov 16, 2022
Thank you for your rating!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms well located to facilities.
Stayed 2 nights in Jul 2022
Response from West Coast Trail Lodge on Nov 25, 2022
Thank you for staying with us and for your comment Robert!

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting! Nice size room. I wish thete were more food options but we made do.
Stayed 3 nights in Jul 2022
Response from West Coast Trail Lodge on Nov 25, 2022
Thanks for staying with us! See you next time!

2/10 Terrible

Joanna

Traveled with partner
Disliked: Amenities
Clean room. Noisy though. Husband got sick. Staff would not refund second night charge. We had to leave so we lost almost $200.00.
Stayed 2 nights in Jul 2022
Response from West Coast Trail Lodge on Nov 18, 2022
Hi Joanna, We are sorry to hear your husband was sick during your stay and that it interrupted your travel. Unfortunately we do have an inflexible two night minimum stay with all of our properties. We apologize for the inconvenience and hope you are both well.

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022
Response from West Coast Trail Lodge on Nov 25, 2022
Thank you Joy for your awesome rating!

8/10 Good

Darcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Chao

Stayed 2 nights in Jun 2022
Response from West Coast Trail Lodge on Nov 21, 2022
Thank you for your awesome rating!

8/10 Good

Lise-Andree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay! The room was super clean and had everything I needed. The staff was also super friendly. Only wished the people in the other rooms were quieter, cause I could hear very well the other rooms.
Stayed 2 nights in Jun 2022

6/10 Okay

Nicolas

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was great about this property, the only bad thing is that we could hear footsteps and people talking from upstairs. It's unfortunate there isn't good isolation between floors.
Stayed 2 nights in Jun 2022

8/10 Good

Mania

Stayed 3 nights in Jun 2022

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Christine, Port McNeill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Port Renfrew, easy walk to the pub for food and drinks and short pier for stunning views. Close to hiking trails.
Stayed 2 nights in May 2022