Basic Double Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free WiFi
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Reviews of Hotel CIQ @ Wong Ah Fook

2.5 out of 5
Hotel CIQ @ Wong Ah Fook
1 Jalan Meldrum, Johor Bahru

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 19 reviews" "
Rating 8 - Good. 4 out of 19 reviews" "
Rating 6 - Okay. 5 out of 19 reviews" "
Rating 4 - Poor. 4 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Yap

Business traveler
Liked: Amenities
Clean, quite n comfort
Stayed 5 nights in Oct 2023

8/10 Good

Sulaiman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

ezd

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Once I opened the front door reception.. the aroma smell was so awful that I couldn't stand it... The room I've book just right in front to the lift.. luckily it is quite quiet there thou my room do have windows inside. It is clean..BUT there's no cupboard or hangers to hang out clothing...the pillow was too soft and when I ask for extras and could pay for that they said there's no extra pillows at their hotel .. I was so shocked... This will be d first n the last to check in this hotel
Stayed 1 night in Jul 2023

2/10 Terrible

Jason

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Mohamed

Liked: Cleanliness, staff & service, room comfort
Very convenient.
Nice, compact & simple.. room Area nice to walkabout & shop for groceries..lots of food within easy reach..barber shop for haircut v- convenient..
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service, property conditions & facilities
The hotel frontage and the reception area are in bad shape, need renovations and repairs. Information on hotel are not up to date. When I checked in on 2pm at the hotel, the reception staff told me that hotel check in time was 3pm, but the advertising on the hotel website stated check in time was 2pm, I have shown it to the hotel staff and demanded to check in at 2pm but the staff declined to accept it with a stern face look. Unfriendly and unprofessional service. Will appreciate the Hotel.com look into this on CIQ Hotel advertisement. Your customer see and booked from you is not what the customer get.
Stayed 1 night in Mar 2023

6/10 Okay

GOFF

Liked: Staff & service, property conditions & facilities, room comfort
Just a night
No amenities. Just a reception and rooms.
Comfortable enough.
Mineral Water provided.
Basic needs, comes with tooth brush, shampoo and bath gel.
Overlooking the causeway & SG
Stayed 1 night in Dec 2022

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable price
Clean and comfortable
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
WiFi is down and the non smoking room smell of smoke
Stayed 1 night in Oct 2019

8/10 Good

LeeHash

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within city center
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In front of police station
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Mohamed

Liked: Cleanliness, staff & service, room comfort
Not to xpect.
Simple, not a bad trip. Room small nice layout & clean. Tv no sport's channel or cable network...boring.
Stayed 1 night in May 2019
Response from alex on May 12, 2019
Hi Dear Guest Good morning thanks for has changed and chech--in our budget HOTEL CIQ @JALAN WANG AH FOOK . We're so sorry about the issues of the tv channel problem, any way we ill update that issues to our management, thanks wish you have a nice day.

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean，Quite, overall satisfy. Also,excellent customer services.
Stayed 1 night in Apr 2018
Response from nazirah on Jul 3, 2018
thank you for your comment and thank you stay with us . please come again :)

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Caution: Stay at your own risk !!
Hotel was located at the furthest end of Jalan Meldrum. Room was smaller than we thought. Both the bedsheets and pillow cases had stains on it. Lighting design was inadequate (either too bright or extreme darkness). Shower head weirdly positioned beside the toilet bowl. Awaken by loud strange noises in the middle of the night i.e. furniture shifting, inexplicable tapping on the window, slamming of doors by "neighbors". Prefer to stay at other hotels nearer to the 24-hour coffee shops and City Square Mall.

10/10 Excellent

Chee Keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel
Stayed 1 night in Jul 2019
Response from alexkang on Sep 8, 2019
Hi Dear Guest thanks for your compliments,we hope to see you again.