Exterior

Reviews of Holiday Inn Express & Suites Jersey City North - Hoboken, an IHG Hotel

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 457 out of 834 reviews" "
Rating 8 - Good. 233 out of 834 reviews" "
Rating 6 - Okay. 68 out of 834 reviews" "
Rating 4 - Poor. 31 out of 834 reviews" "
Rating 2 - Terrible. 45 out of 834 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Yifeng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Never regret. Feel very safe. The only down side is the fan in bathroom didn’t work and they didn’t fix for me after I reported it to them. So I gave the 4/5 stars to the overall score.
Stayed 2 nights in May 2024
Response from Hotel Manager on May 23, 2024
Dear Yifeng, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

10/10 Excellent

Mubarika

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean room and great staff to assist you. Very good experience staying there.
Stayed 2 nights in May 2024
Response from Hotel Manager on May 23, 2024
Dear Mubarika,Thank you for the stay at our hotel. I’m so pleased that you found us a clean and pleasant place to stay and that you liked our friendly staff's. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon.SincerelyHotel Manager

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Manager on May 23, 2024
Dear Sabrina, Thanks so much for your 5 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

6/10 Okay

Ahmet

Business traveler
My room was right by the trian tracks .6 FL up .could hear the trains go by
Stayed 1 night in May 2024
Response from Hotel Manager on May 23, 2024
Dear Guest,Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see that we’re doing what we can to improve and enhance the guest experience.Sincerely,Hotel Manager

10/10 Excellent

Karthiek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff,Great ambience
Stayed 2 nights in May 2024
Response from Hotel Manager on May 23, 2024
Dear Karthiek,Thank you for staying at our hotel. I am happy to hear that you enjoyed our hospitality and compliment the trustworthiness. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we provide.Sincerely, Hotel Manager

4/10 Poor

Om

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
If you want something they will not come to your room otherwise it’s ok
Stayed 4 nights in May 2024
Response from Hotel Manager on May 15, 2024
Dear Om,Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see that we’re doing what we can to improve and enhance the guest experience.Sincerely,Hotel Manager

10/10 Excellent

Michael

Business traveler
Clean hotel and very friendly staff. They actually take really good care of the property, and it shows
Stayed 3 nights in May 2024
Response from Hotel Manager on May 13, 2024
Dear Michael,Thank you for your fantastic feedback. We're thrilled to hear that you had a great experience during your stay! Maintaining a clean and welcoming environment for our guests is a top priority, and we're glad that our efforts are evident to you. Thank you for your kind words about our staff as well – we strive to provide exceptional service to all our guests. We look forward to welcoming you back for another enjoyable stay in the future! Sincerely, Hotel Manager

8/10 Good

Bryan

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Hotel Manager on May 13, 2024
Dear Bryan,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

10/10 Excellent

Maria

Stayed 5 nights in Apr 2024
Response from Hotel Manager on May 23, 2024
Dear Maria,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 25, 2024
Dear Amy,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

8/10 Good

Andres

Liked: Cleanliness, property conditions & facilities
Good spot
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 21, 2024
Dear Andres, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

2/10 Terrible

Alison

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 21, 2024
Dear Alison,Thank you for choosing our property.We are very sorry that we did not meet your expectations.Your rating are very important to us, as they will help us to improve our services and our guest experience even more.We hope that you will visit us again.SincerelyHotel Manager

6/10 Okay

Stacey

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Cleanliness is a corner that is cut at this property
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 19, 2024
Dear Stacey,Thank you for the stay at our hotel. We appreciate your feedback and are sorry to hear about your experience. Our team strives to provide top-notch service, and we regret that we fell short of your expectations. Your input is invaluable to us, and we will use it to improve our offerings and ensure a better experience for all our customers. Please visit us again.SincerelyHotel Manager

8/10 Good

ANDREA

Liked: Staff & service, property conditions & facilities
Great hotel for a quick trip.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 15, 2024
Dear ANDREA,Thank you for your excellent review! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely,Hotel Manager

8/10 Good

Godson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 12, 2024
Dear Godson,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager

6/10 Okay

Gina

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The shades curtains chain was broken, we had to roll it up manually, no smart tv, coffee stains on the wall
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Guest,Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced with the broken shades curtains and the lack of a smart TV in your room. Please know that we take your comments seriously and will address these issues promptly to ensure a better experience for our future guests.Additionally, we regret to hear about the coffee stains on the wall. Our housekeeping team has been notified to be more diligent in their cleaning efforts to prevent such occurrences in the future.We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely, Hotel Manager

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Guest,We're truly sorry to hear about your disappointing experience at our hotel. Your feedback is invaluable to us, and we're committed to addressing any issues you encountered to ensure a better stay for future guests. Please reach out to us directly so we can understand your concerns in more detail and work towards a resolution. Thank you for bringing this to our attention.Sincerely, Hotel Manager

10/10 Excellent

Hom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good quality hotel good for family’s with kid . 10/10 everything was great excepted
Response from Hotel Manager on Apr 6, 2024
Dear Hom,We're delighted to hear that you had such a wonderful experience during your stay at our hotel. It's our utmost priority to provide exceptional service, hospitality, and an overall outstanding experience for our guests. Your satisfaction is truly our reward. We can't wait to welcome you back for another memorable stay with us. Thank you for your kind words and for choosing our hotel.SincerelyHotel Manager

6/10 Okay

Belinda

Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 25, 2024
Dear Belinda, Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

10/10 Excellent

Wilber

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 3, 2024
Dear Guest,Thank you so much for your glowing 5/5 review! We're thrilled to hear that you enjoyed your stay with us. We strive to provide exceptional service and comfort to all our guests, and it's wonderful to know that we hit the mark for you. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager

10/10 Excellent

Tami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was no mention that there was train that runs in the back.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 25, 2024
Dear Tami, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

10/10 Excellent

Chona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 25, 2024
Dear Chona,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, very clean, beautiful room with very comfy beds. Only thing was that is no dinning around, no restaurants, no grocery close and far from subway. No walking distance from anything and is located on a hyw. I would not stay there again but the hotel was great !
Stayed 6 nights in Mar 2024
Response from Hotel Manager on Mar 21, 2024
Dear Maria, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

6/10 Okay

Linda

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The guy who checked us in was terrible. Not only could I barely understand his heavy accent but he was short, and tossed a pen down on the counter for me to sign. Very inhospitable. The elevator dinged loudly on every floor and there were no snack or beverage machines that I could find. The gym was nice but the tvs didn’t work
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 15, 2024
Dear Linda,Thank you for choosing our property.We are very sorry that we did not meet your expectations.Your comments are very important to us, as they will help us to improve our services and our guest experience even more.We hope that you will visit us again.SincerelyHotel Manager

8/10 Good

Meaghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not located in a great part of town… but the hotel was very very clean, the rooms were very nice and spacious and the staff was friendly. Convenient parking, although I do with the parking was atleast fenced in. All in all good experience!
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 12, 2024
Dear Meaghan,Thanks for using some of your valuable time to write this review. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest. Your repeat business would very much be appreciated. Thanks again for saying what you think. Sincerely Hotel Manager

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in nice shape. Staff was very friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 11, 2024
Dear Mark,Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We are delighted to hear that you found our hotel to be in nice shape and that our staff was friendly and helpful. Providing a welcoming and enjoyable experience for our guests is our top priority, and we are thrilled that we were able to meet your expectations. We truly appreciate your kind words and hope to have the pleasure of welcoming you back in the future for another great stay.SincerelyHotel Manager

10/10 Excellent

Beng Choy

Stayed 5 nights in Feb 2024
Response from Hotel Manager on Mar 25, 2024
Dear Guest,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!SincerelyHotel Manager

10/10 Excellent

Michael

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and rooms were clean. Check in was easy and fast. I would stay there again
Stayed 1 night in Feb 2024
Response from Hotel Manager on Mar 5, 2024
Dear Michael,Thanks for your nice comment. I'm so pleased that you would stay with us again, and I hope you the opportunity to do that soon. We are glad to note that you found our clean, comfortable hotel with a friendly staff. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! SincerelyHotel Manager

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy. Staff was courteous and attended to all needs. Enjoyed free continental breakfast. Rooms were clean and looked like pictures on website. Area surrounding hotel not as kept up but would stay again.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 23, 2024
Dear Kristen,Thank you for indicating that you would stay with us again. That's the highest compliment possible. Our goal is an excellent experience for every guest, and we are pleased we are completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. SincerelyHotel Manager

10/10 Excellent

gustavo

Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 23, 2024
Dear gustavo,Thanks so much for your 10 out of 10 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

10/10 Excellent

linh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean , roomy, and well kept . The staffs were friendly, breakfast was okay, only issue was no extra blanket/ pillows for person sleep on pull out bed sofa when requested. Thank god we brought blankets along with our trip.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 21, 2024
Dear linh,Thank you so much for your overwhelming words. I’m so pleased that you found us a clean and pleasant place to stay and that you liked our breakfast, friendly staff's hospitality. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon.SincerelyHotel Manager

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Feb 21, 2024
Dear Christine,Thanks for sharing your great feedback and giving a 10 out of 10 ratings. Your rating is very encouraging and motivates our staff. We are always trying to provide great services to the new guest. I hope to you will recommend our hotel with your family and friends. Thanks for your feedback.SincerelyHotel Manager

10/10 Excellent

Iness

Liked: Cleanliness, staff & service, property conditions & facilities
Dry satisfied
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 21, 2024
Dear Iness, Thanks so much for your 5 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Not much around but its quiet and has free parking
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 21, 2024
Dear Kareem, Thank you for your stay at our hotel. I’m pleased that our hotel served as a perfect location to accommodate your needs. Thanks for choosing us for your stay and we look forward to seeing you on your next visit. Sincerely,Hotel Manager

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 21, 2024
Dear Michael,Thanks so much for your 10 out of 10 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

6/10 Okay

Gieselle

Stayed 1 night in Feb 2024
Response from Hotel Manager. on Feb 16, 2024
Dear Gieselle,Thank you for the review. It's nice to see that you had an overall good experience. We shall definitely work on your observations. You can expect a further improved stay next time. I hope that you will visit us again.Sincerely,Hotel Manager.

2/10 Terrible

Krishanthan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
The bedding not even new , all used And the smell oh god
Stayed 1 night in Feb 2024
Response from Hotel Manager. on Feb 16, 2024
Dear Guest,Thanks for commenting. I apologize that an unexpected problem caused some major issues. We’re making changes to provide a better guest experience, and you can be sure we’ll do better for you next time. We take real pride in providing the best possible guest experience. I hope that you will try us again.Sincerely, Hotel Manager.

10/10 Excellent

cruz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location driving distance to the town and AirPort.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 13, 2024
Dear cruz, Thank you for your stay at our hotel. I’m pleased that our hotel served as a perfect location to accommodate your needs. Thanks for choosing us for your stay and we look forward to seeing you on your next visit. Sincerely,Hotel Manager

2/10 Terrible

Dana

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
The room was still "dirty" when we checked in. There was mens underwear in the bathroom and pubic hair on the bathroom floor. The comforter was stained and ripped. Spackle job in the bathroom was not finished also. So technically it's still under construction.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 11, 2024
Dear Dana, Thank you for the stay at our hotel. I regret that we couldn’t completely satisfy because of the issues mentioned in your review, which made your stay unpleasant. We take real pride in our hotel, and I apologize if we let you down. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely,Hotel Manager

10/10 Excellent

RAFITO, Union City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy bed was comfy
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 10, 2024
Dear RAFITO,Thanks for the feedback. We're delighted that you shared with us that your nice experience. I'm so pleased that you liked our comfortable bed and you enjoyed your stay. We are always trying to provide a best and comfortable stay for the new guest. You and your traveling companions will be most welcome with us in the future. We're grateful for your feedback.SincerelyHotel Manager

8/10 Good

Pablo, Washington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is good, rooms are clean and nice, area is inconvenient and ugly. Next to train tracks and trains run through the night.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 10, 2024
Dear Pablo,Thanks for your valuable feedback. I’m so pleased you had a completely positive experience with us and enjoyed our services. We focus on providing a great guest experience, and I hope you will soon be able to stay with us again. Nothing means more to us than completely satisfying our guests. Please visit us again.Sincerely,Hotel Manager.

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 9, 2024
Dear Nicole, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am glad you had a smooth check-in. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

10/10 Excellent

van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Manager on Feb 8, 2024
Dear van,Thank you for the stay at our hotel. I’m glad you had such a nice experience with us, and I sincerely thank you for giving 10 out of 10 rating. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you.Sincerely,Hotel Manager

10/10 Excellent

Amelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was great! The location made it convenient for us to travel to where we needed to in Jersey City and back; and the staff was very accommodating to our requests and needs.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 6, 2024
Dear Amelia, Thank you for your stay at our hotel. I’m pleased that our hotel served as a perfect location to accommodate your needs. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. Thanks for choosing us for your stay and we look forward to seeing you on your next visit. Sincerely,Hotel Manager

10/10 Excellent

Amelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience this hotel was from where I was staying in New Jersey, and how accessible it was, off of the highway. The staff was welcoming and very attentive and accommodating for our needs, which we greatly appreciated.
Stayed 3 nights in Feb 2024
Response from Hotel Manager on Feb 6, 2024
Dear Amelia,Thank you so much for your overwhelming words. I’m so pleased that you found us a clean and pleasant place to stay and that you liked our friendly staff's hospitality and convenient location. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon.SincerelyHotel Manager

8/10 Good

Jaylene

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
Hotel was satisfactory. Property was small. Freight train and warehoise right outside hotwl windows.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 6, 2024
Dear Jaylene,Thanks for using some of your valuable time to write this review. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest. Your repeat business would very much be appreciated. Thanks again for saying what you think. It's very helpful.Sincerely Hotel Manager

10/10 Excellent

Jabril

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 29, 2024
Dear Jabril,Thank you for the 5-Star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. Please visit us again.SincerelyHotel Manager

8/10 Good

Robin, Hingham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice. Thank you!
Stayed 2 nights in Jan 2024
Response from Hotel Manager on Jan 27, 2024
Dear Robin, Thank you for sharing your wonderful feedback regarding your stay at our Hotel. I am so pleased to see our staff's efforts helped in making your visit a memorable one. I will be sure to share your compliments with them. We look forward to welcoming you back the next time you are in our area. Sincerely, Hotel Manager

10/10 Excellent

Nadeem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is available, and not to far from New York Manhattan.
Stayed 2 nights in Jan 2024
Response from Hotel Manager on Jan 27, 2024
Dear Nadeem,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.SincerelyHotel Manager

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 27, 2024
Dear Rachel,Thank you for the 5-Star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.SincerelyHotel Manager