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Reviews of The Leos Residence

The Leos Residence
Gayrettepe Mah Fahri Gizden Sok, No3, Istanbul, Istanbul

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 41 reviews" "
Rating 8 - Good. 11 out of 41 reviews" "
Rating 6 - Okay. 2 out of 41 reviews" "
Rating 4 - Poor. 2 out of 41 reviews" "
Rating 2 - Terrible. 1 out of 41 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Ayse

Stayed 1 night in Mar 2024

8/10 Good

Ayslu

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Mar 6, 2024
Thank you for rating us

10/10 Excellent

KORHAN

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Dec 14, 2023
Thank you for rating us.

8/10 Good

Gantsolmon

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

Erika

Liked: Cleanliness, property conditions & facilities
Stayed 15 nights in Jun 2023
Response from Management on Aug 15, 2023
Thank you for rating your Leos Residence experience. We are delighted to hear that we managed to offer you a great experience and that you were pleased with our staff and services. We look forward to welcoming you back soon! Sincerely,

8/10 Good

Mohammad

Stayed 10 nights in Jul 2023
Response from Management on Aug 15, 2023
Thank you for rating your Leos Residence experience. We look forward to welcoming you back soon! Sincerely,

10/10 Excellent

KORHAN

Stayed 1 night in Jul 2023
Response from Management on Aug 15, 2023
We are very happy to hear that you enjoyed your stay with us and look forward to hosting you again soon

10/10 Excellent

Ks

Liked: Cleanliness, room comfort
Really nice and helpful staff. Very responsive. Provide timely assistant for transportation and local Guide. Located at the heart of city center accessible to different amenities and shopd within walking distance.
Stayed 2 nights in Dec 2022
Response from Management on Jan 3, 2023
Thank you for your review.

6/10 Okay

Carlos

Traveled with family
Disliked: Amenities
The reception staff was very friendly and helpful, unfortunately I was placed in a room next to loud neighbors who wouldn't let me sleep. This went on for half of my 8 night stay.
Stayed 7 nights in Sep 2022
Response from Management on Oct 10, 2022
Dear Carlos, Greetings from Leos Residence, Thank you for your review of your recent stay with us.I am sorry to hear about your negative experience during your stay.If you had informed us about this, we could have changed your apartment, or we could speak with your neighbor about that.

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family had an amazing stay. The apartment wa perfect. Had all the amenities needed for a family. Kenan and Mr Deniz were perfect host. Always asking if we needed anything and always fulfilling any requests. Public transport is very close and easy travel to Taksim and Sultanahmet. There are malls and local grocery shops near by and a great selection of restaurants. We will definitely stay here again and definitely recommend staying here. Thank you
Stayed 6 nights in Jun 2022

10/10 Excellent

Mitchell

Traveled with family
Liked: Cleanliness, room comfort
Worthy apartment for a great price!
Great, comfortable and spacious apartment with accomodating staff. Would be great for long stays.
Stayed 2 nights in Mar 2021
Response from Management on Mar 16, 2021
Thank you for review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely,

8/10 Good

Verified traveler

Stayed 6 nights in Oct 2019
Response from Selim on Oct 30, 2019
Thank you for review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely,

10/10 Excellent

Zayn, Nelson, UK

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have had a great experience out of all our stays in Istanbul. Mr Denis has been great and very helpful throughout our stay. I would recommend everyone to come and stay here. Everything is provided in the apartment from pots and pans to irons and other essentials it's like your own home with cooking and cleaning appliances. Overall great stay and has the best wifi, located next to food shops, shops, and malls. It also has a TV with all different channels of different countries and movies loaded. Also YouTube and gym available, There is a breathtaking balcony just outside the gym.
Stayed 10 nights in Aug 2019
Response from Guest Relation on Aug 23, 2019
Warmest greetings from Leos Residence and thank you for taking the time to post a review. These reviews motivate us to work harder every day to offer a better experience to our guests. It will be our pleasure to welcome and serve you at The Leos Residence. Best Regards,

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very light and well equipped .plenty of space and lots of seating options. However website information incorrect, there is no gym, swimming pool or cafe on site
Stayed 16 nights in Apr 2019
Response from Leos Residence on May 6, 2019
Thank You Very Much For Your Reviews. We always would like to work better for your confort. We have gym but we dont have swimming pool and in our web site doesn't have swimming pool view. We look forward to coming again at our Leos Residence. Best Regards.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Leos Team on Apr 3, 2019
Thank You Very Much For Your Reviews. We always would like to work better for your confort. Regards

10/10 Excellent

Mohammed, Jeddah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really liked this place
It was a nice stay in this hotel, me and my family liked this place and i really advice my friends to enjoy a stay in it.

10/10 Excellent

Lilija

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Management on Mar 12, 2024
Thank you for raiting us.

10/10 Excellent

Mehmet Fatih

Stayed 2 nights in Jan 2024
Response from Management on Jan 24, 2024
Thank you for your rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely,

10/10 Excellent

ibrahim

Traveled with family
Liked: Cleanliness, room comfort
İbrahim Şahin
Otel yöneticilerine teşekkür ederim.Konumu ,konforu ve otopark avantajı ile tercih edilebilecek bir otel.
Stayed 2 nights in Nov 2023
Response from Management on Dec 14, 2023
Yorumunuz ve puanlamanız için çok teşekkür ederiz. Sizleri misafir etmekten memnuniyet duyduk

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Management on Dec 14, 2023
Thank you fo rating us.

10/10 Excellent

suleyman

Liked: Cleanliness, room comfort
ev
muazzam tek kelime
Stayed 2 nights in Oct 2023
Response from Management on Dec 14, 2023
Yorumunuz ve puanlamanız için çok teşekkür ederiz. Sizleri misafir etmekten memnuniyet duyduk

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 4 nights in Nov 2022
Response from Management on Nov 14, 2022
Thank you for rating us

8/10 Good

Ceyda

Stayed 1 night in Oct 2022
Response from Management on Dec 14, 2023
Thank you for rating us

10/10 Excellent

Gamze, Luenen

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super Unterkunft, sehr Familienfreundlich!
Stayed 5 nights in Apr 2022
Response from Management on Apr 20, 2022
Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely,

4/10 Poor

Ayten

Traveled with family
Disliked: Cleanliness
Sıfır temizlik
Olumlu yorumlari dikkate alarak tercihte bulunmustum, tam anlamiyla hayalkirikligi oldu. 1+1 aile odasi rezervasyonum vardı, 2+1 oda verdiler. Jest yapmislar!!!Odada neredeyse hic temizlik yapilmamis, yanlizca carsaf ve havlu degistirmisler.Yerler, masa , koltuklar toz, toprak, sac, kil ve yemek artiklaryla doluydu. Televizyon ekrani, aynalar yagli parmak izleriyle kapliydi. Perdelerin yarisi cikmis, sarkar vaziyette idi. Yerdeki hali 1 ay sokakta kalmiscasina kirliydi, uzerine sakiz bile yapısmıştı. Kapilardaki lekeler,duvarlardaki lekeler, sehpalarin uzerindeki lekeler ve gida artiklari mide bulandırıcıyd,Banyoda lağım kokusu vardı. Resepsiyona sikayette bulunduk. Temizlik elemanlarimiz cıktı, baska da bos odamiz yok, yarindan önce temizlik ya da oda degisimi yapmamiz mumkun degil, zaten siz de bir gece konaklayacaksiniz dediler.Ucreti onceden odemistik, doktor islerimizden dolayi aksam olmustu. Mecbur konaklamak zorunda kaldik. Hayatimda kaldigim en pis,kirli otel odasiydi.Aslinda odalar güzel dekore edilmis ve konforluydu ancak cok ama çok kirliydi. Kesinlikle tavsiye etmiyorum , paraniza yazik ...Bir daha da on odemeli rezarvasyon yapmayı asla dusunmuyorum....
Stayed 1 night in Jun 2021
Response from Management on Jul 7, 2021
Merhaba Ayten Hanım; Öncelikle yaşadığınız olumsuz deneyim için üzgünüz, özellikle yoğun kullanım olduğu günlerde dairelerimizde detaylı koltuk ve halı yıkama yapılmaktadır, siz öğlen arayıp yolda olduğunuzu belirttiğiniz için geldiğinizde ıslak kalmaması adına koltuk ve halı yıkaması yapılamadı. Bunun dışında bahsetmiş olduğunuz parmak izleri ve sehpadaki lekeler oda temizlendiğinde yoktu. Eşiniz ve çocuklarınız 14:00 gibi giriş yaptı ve herhangi bir istekleri olmadı, siz giriş yaptıktan 5 saat sonra ,saat 19:00 civarında bildirimde bulundunuz, gün içerisinde 4 kişilik temizlik ekibimiz memnuniyetle yardımcı olabilirdi. Misafirlerimizin rahatlığı için gerekli özeni her zaman gösteriyoruz. Sizleri tekrar ağırlamaktan mutluluk duyarız. Saygılarımızla

10/10 Excellent

Burak

Traveled with family
Liked: Cleanliness, room comfort
Stayed 26 nights in Mar 2021
Response from Management on Apr 14, 2021
Thank you for review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely,

10/10 Excellent

Gürkan

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2021
Response from Management on Feb 10, 2021
Merhaba Değerli Yorumunuz için çok teşekkürler

10/10 Excellent

Artem

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2020
Response from Management on Dec 29, 2020
Thank you for rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely,

10/10 Excellent

Erdinc

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2020
Response from Management on Dec 21, 2020
Thank you for rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles sehr gut. Alle Mitarbeiter sehr zuvorkommend. Sehr zentral wir konnten alle unsere Sachen erledigen.
Stayed 3 nights in Nov 2019
Response from Guest Reletion on Nov 29, 2019
Thank you for review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely

8/10 Good

Dieter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Guest Relation on Nov 27, 2019
Thank you for rating your Leos Residence experience. We are delighted to hear that we managed to offer you a great experience and that you were pleased with our staff and services. We look forward to welcoming you back soon! Sincerely

10/10 Excellent

Omran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الفندق ماشاء الله. عيب الوحيد التنضيف. يوم بعد. يوم. يستحق. 5 نجوم
Stayed 7 nights in Sep 2019
Response from Selim on Oct 24, 2019
Thank you for review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely,

10/10 Excellent

antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilloso
Un hotel maravilloso, perfecto y tranquilo, muy bien equipado y con una decoracion preciosa. Muy cercano a la parada de bus y con una boca de metro a 10 minutos. Sin lugar a duda lo volveria a elegir siempre.
Stayed 3 nights in Sep 2019
Response from Selim on Oct 2, 2019
Dear Guest,, Thank you for rating your Leos Residence experience. We are delighted to hear that we managed to offer you a great experience and that you were pleased with our staff and services. We look forward to welcoming you back soon! Sincerely

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Ich möchte mich zuerst bei Herrn Deniz mehrmals bedanken für die Aufmerksamkeit,Höflichkeit,Hilfsbereit er war immer bei jeder Sache da. Was mir allerdings nicht gefallen hat war die Sauberkeit im Zimmer obwohl ich nur alle 2Tage die Zimmern sauber machen lassen habe (war 7Nächte dort) es wurde nicht ordentlich Sauber gemacht der Boden wurde nie mit einem Staubsauger gesaugt, die Ecken waren mit Staub voll. Und zu der Lobby die Toilette war defekt und das seit dem ich da Übernachtet habe was ich eigentlich Schade finde wenn man mal schnell aufs Klo gehen muss und nicht zu den Zimmern rennen muss. Herr Deniz nochmals danke das Sie mich verabschiedet haben und für die Freundlichkeit, der Rest an der Rezeption war mir nicht sympathisch. Achja der Check-in ist normalerweise um 14Uhr da die Zimmern nicht Sauber gemacht worden sind wurden wir um 2Std verschoben so dass wir wieder aus dem Hotel raus müssten aber als Entschädigung haben wir ins Zimmer ein kleinen Teller mit Früchten bekommen Vielen dank.
Stayed 6 nights in Jul 2019
Response from Guest Relation on Aug 22, 2019
Dear Guest, Greetings from Leos Residence, Thank you for your review on your recent stay with us. I have noted your comment about Housekeeping service and we will improve the service. l look forward to your return visit to us. Kind regards,

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Guest Relation on Jun 13, 2019
Thank you for your feedback. We will consider your feedback to improve our service

8/10 Good

Fahad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2019
Response from Leos Team on Mar 27, 2019
Thank you for your nice comments and reviews. We always would like to do our best for our valauable guests. Hope to see you again. Kind Regards

8/10 Good

Gökhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Management on Mar 1, 2019
Thank You Very Much For Your Review. We Care About your opinion adn we will get better everyday with your comments. Best Regards