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There was smell in hotel and room. Bathroom towel was dirty. Check in time was 2pm and room was not ready till 2.35pm.
Verified traveler
Stayed 3 nights in Feb 2021
Response from Danish Masood on Feb 16, 2021
Dear Valued Client,
Greetings from Hotel One
Thank you for your valued feedback. We sincerely regret and apologize for the inconvenience you have faced. We assure you that our team is always happy to assist guests. Please do stay with us again so we can rectify your unfortunate experience.
Regards,
Danish Masood
Asst. Reservation Manager
Breakfast is not upto good standards, even coffee machine was not working for the 3 days we stayed.
Matthew
Stayed 3 nights in Nov 2020
Response from Danish Masood on Nov 17, 2020
Dear Mr. Mathew,
Greetings from Hotel One
Thank you for your valued feedback. We sincerely regret and apologize for the inconvenience you have faced. We assure you that our team is always happy to assist guests. Please do stay with us again so we can rectify your unfortunate experience.
Regards,
Danish Masood
Asst. Reservation Manager
Worst Check-in ever . They had no clue about my reservation which was prepaid. Even after everything was sorted out, it took them 2.5 hours to get me a room .
Only unique thing is the location . , wouldn’t stay here ever again
IHTISHAM
Stayed 1 night in Mar 2019
Response from Muhammad Naeem Bhutta on Apr 30, 2019
Dear Mr. Ahtesham, We are sad to hear that you did not have healthy stay with us. Would you be so kind to advise us with issues that you have faced at property and what makes you upset for not visiting us again. I am looking forward for your response to investigate further.