Sauna, Turkish bath, body treatments, deep-tissue massages, body wraps

Reviews of Sun Hotel

4 out of 5
Sun Hotel
Baikalskaya st., 295B, Irkutsk

Reviews

6.6
Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 0 out of 8 reviews" "
Rating 6 - Okay. 3 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

9.0/10

Cleanliness

7.0/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Buyanmunkh

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Liliya on Oct 26, 2018
Добрый день, Buyanmunkh! Спасибо за Ваш отзыв. Будем рады видеть Вас вновь в отеле Солнце! С уважением, зам.управл.отелем Кондакова Лилия

2/10 Terrible

Park., Ulanbaataar

Disliked: Staff & service, property conditions & facilities, room comfort
Staffs' service mind are zero. Meal boxes ordered were not prepared well at all.
Stayed 1 night in Jul 2018
Response from Liliya on Aug 8, 2018
Good afternoon, dear mister Park! We apologize for misunderstanding with lunchboxes. Сould not You clear after all what problem with them was in order that from now on at us it did not occur. We will be very grateful to you for assistance. Sincerely, deputy of hotel manager Kondakova Liliya

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2021

6/10 Okay

ALEKSEY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Dec 2019
Response from Liliya on Dec 26, 2019
Добрый день, Алексей! Спасибо за Ваш отзыв. Будем рады видеть Вас вновь в отеле Солнце! С уважением, управл.отелем Бахарова Лилия

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Very disappointing
During a trip in Sibiria, we made a reservation to this hotel in order to celebrate our son's birthday. In the order it was mentioned that there are 2 inside swimming pools and that the reservation includes breakfast. When we arrive the hotel asked us to ad 1600 rubals for 4 person fir breakfast. We explained that they are wrong, but they didn't accept our order. Also we were amazed to find outcthat we need to pay about 40$ to each one of us to go for 2 hours to the swimming pool. It was not mentioned any were that we need to pay an extra. Besided our air condion didn't work and late at night we changed to other room. We will never go there again
Stayed 1 night in Aug 2019
Response from Liliya on Aug 16, 2019
Good afternoon, dear guest! Thank you for choosing Sun hotel and for the fact that found time to share impressions of accommodation. We bring the sincere apologies for the inconveniences connected with moving to other number because of malfunctions with the conditioner - to smooth a negative impression number of higher category was provided to you. As for the breakfasts paid by you - when booking you chose a tariff without breakfast (information from your booking with the description of a tariff is given below) therefore the administrator at arrival suggested to pay them. Also concerning pools - it is valid we have an improving center with baths, saunas and pools, but it is not specified anywhere that this service is included in accommodation. The discount of 20% for these services is provided to hotel guests what you were informed on. Despite the arisen misunderstanding, we hope to see you in Sun hotel again! Yours faithfully, hotel manager Bakharova Lilia Booking No. 1318264806 Confirmation code of hotel 1565339631713 To change Status It is reserved Route number It is inaccessible Booking is issued 9 Aug. 2019. Pricing model On a number of people in number Inquiry of a bed It is inaccessible, For non-smoking Code of a tariff plan 286063304 Name of a tariff plan Standard No Breakfast Number of guests 2 adults

6/10 Okay

Verified traveler

Stayed 9 nights in Jul 2019
Response from Liliya on Jul 25, 2019
Dear guest, thank you for choosing Sun hotel. Thank you that you found time to share impressions concerning your stay in hotel. With pleasure we will be glad to see you again. Yours faithfully, hotel manager Bakharova Liliya

10/10 Excellent

einat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון איכותי ששווה כל שקל שמשולם על השהייה בו.
מלון ברמה גבוהה. שירות אדיב. חדר אוכל טוב. שווה כל שקל.
Stayed 7 nights in Jan 2019
Response from Liliya on Feb 7, 2019
Dear guest, thank you for choosing Sun hotel. Thank you that you found time to share impressions concerning your stay in hotel. We are glad that your accommodation in hotel was comfortable. I would like to express the personal gratitude for a positive review and an appreciation of our activity. It is always very pleasant to us to receive compliments from guests. I hope, your positive comments will attract travelers in to our cozy comfortable hotel. With pleasure we will be glad to see you again. Yours faithfully, deputy manager of hotel Bakharova Lilia

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
エレベーターあり、エアコンバスタブあり
町の中心地からは離れてますが、トラム5番6番の終点の1つ手前の駅からスグ。空港へは配車アプリで約130ルーブル、10分以内。部屋も広めで窓も大きめでよかったです。wifiはロシアの電話番号が必要&1日ごとに設定しなければならず、毎朝フロントに頼んで設定してもらいました。
Stayed 3 nights in Aug 2018
Response from Liliya on Sep 17, 2018
いい午後! 感謝の気持ちで感謝の意を表します。 敬具、 ホテルの副マネージャー Kondakova Lily